Activity

From February 12, 2022 to March 13, 2022

March 10, 2022

23:17 Support #12842 (Pending Customer Feedback): [SCP ID :##6178##] : Participant user bank mega last ...
Reply to SCP to hear from user feedback. Siti Norahayu Mohd Desa
18:02 Support #12841 (Pending Customer Feedback): [SCP ID :##6177##] : Data CreditTransferFeeAdmin_270...
Send back to HD for customer feedback
Siti Norahayu Mohd Desa
17:58 Support #12837 (Pending Prod Deployment): [SCP ID :##6173##] : Adjust for data sent to EDW relate...
Bramantyo Pujo Wiyono
17:55 Support #12847 (Dropped-End of life cycle): [SCP ID :##6183##] : No notification for Balance Tran...
Issue dropped due to this issue not a Portal issue. Siti Norahayu Mohd Desa
17:54 Support #12841 (Internal Testing): [SCP ID :##6177##] : Data CreditTransferFeeAdmin_27022022_Wee...
This not an issue weekly report is empty, because the currently on the participant maintenance fee payment frequency ... Bramantyo Pujo Wiyono
17:50 Support #12842 (Pending Review): [SCP ID :##6178##] : Participant user bank mega last modified by...
This required user to do own profile update. the value there seems still same since the issue raised. if doesnt want ... Bramantyo Pujo Wiyono

March 08, 2022

19:05 Support #12848 (Work Completed-End life cycle): [SCP ID :##6184##] : Selisih Saldo BIFAST Portal ...
Hi,
Kindly attend below request:-
Due to our leverage on the FASTIDJA balance, there is a difference in the endin...
Zahir Abd Latif
18:54 Support #12847 (Dropped-End of life cycle): [SCP ID :##6183##] : No notification for Balance Tran...
Hi,
Kindly attend below request:-
- Unlike topup and withdrawal, there is no notification for balance transfer tr...
Zahir Abd Latif
13:13 Support #12841: [SCP ID :##6177##] : Data CreditTransferFeeAdmin_27022022_Weekly Report is Empty...
Hi Bram,
Please assist to update this issue status since its already successfully re-gen yesterday.
Siti Norahayu Mohd Desa
13:11 Support #12842: [SCP ID :##6178##] : Participant user bank mega last modified by user "41" and "1...
HI Bram,
This issue have been reported previously and have been closed. Now the issue re-open due to same problem s...
Siti Norahayu Mohd Desa

March 07, 2022

21:57 Support #12842 (Work Completed-End life cycle): [SCP ID :##6178##] : Participant user bank mega l...
Hi,
Kindly attend below request:-
1. Admin Bank Mega terakhir diubah oleh user "41" dan "17">>user ID
2. Itu har...
Zahir Abd Latif
17:19 Support #12836 (User Acceptance Test): [SCP ID :##6172##] : Query data process in transaction his...
This need to add new SOP or add an validation to make date filter from&to became mandatory, because the transaction n... Bramantyo Pujo Wiyono
17:18 Support #12829 (Work Completed-End life cycle): [SCP ID :##6165##] : Credit Transfer Fee Admin Re...
This not an issue, because the Credit Fee Admin Report scheduler on Maintenance Parameter module the Queue Priority v... Bramantyo Pujo Wiyono

March 06, 2022

06:51 Support #12841 (Closed - End of life cycle): [SCP ID :##6177##] : Data CreditTransferFeeAdmin_27...
Hi,
Kindly attend below request:-
Hi Team, kindly need your help for support issue below.
Empty Data CreditTrans...
Zahir Abd Latif

March 04, 2022

17:53 Support #12837: [SCP ID :##6173##] : Adjust for data sent to EDW related to account report (BIF-4...
Have been fix deployed on uat, and already inform user to retest, please ask futher information for the test result t... Siti Norahayu Mohd Desa
16:42 Support #12820 (Finished Development): [SCP ID :##6156##] : Performance issue related to fee calc...
My test result
Total data:
256231
Success trnx
33039
Not success trnx
223192
14:11:22
14:55:32
44min 1...
Bramantyo Pujo Wiyono
15:41 Support #12835 (Dropped-End of life cycle): [SCP ID :##6171##] : Restore and archive activity is ...
This is a duplicated issue from SCP #6122. Issues have been resolved and tested with test results on 11/2/2022.
Ple...
Siti Norahayu Mohd Desa

March 02, 2022

05:36 Support #12837 (Work Completed-End life cycle): [SCP ID :##6173##] : Adjust for data sent to EDW ...
Hi,
Kindly attend below request:-
After liquidity indicator field has been adjusted in account report, there is a...
Zahir Abd Latif
05:33 Support #12836 (Closed - End of life cycle): [SCP ID :##6172##] : Query data process in transacti...
Hi,
Kindly attend below request:-
Pemrosesan data kueri dalam riwayat transaksi lambat.
----------------------...
Zahir Abd Latif
05:29 Support #12835 (Dropped-End of life cycle): [SCP ID :##6171##] : Restore and archive activity is ...
Hi,
Kindly attend below request:-
Aktivitas pemulihan dan arsip tidak dicatat dalam jejak audit.
-------------...
Zahir Abd Latif

March 01, 2022

18:58 Support #12820: [SCP ID :##6156##] : Performance issue related to fee calculation
This Patches already deployed 01/03/2022 Bramantyo Pujo Wiyono
18:56 Support #12824 (User Acceptance Test): [SCP ID :##6160##] : Custom Report Generator in CI-Portal ...
The issue has been deployed on 01/03/2022 ver.2.0.98
1. Dataset Account Data per Participant: TOTAL_IND_CREDIT_TRA...
Bramantyo Pujo Wiyono
09:02 Support #12829 (Work Completed-End life cycle): [SCP ID :##6165##] : Credit Transfer Fee Admin Re...
Hi,
Kindly attend below request:-
Please help to check the Credit Transfer Fee Admin Daily dated February 28, 202...
Zahir Abd Latif

February 25, 2022

18:20 Support #12822: [SCP ID :##6158##] : Difference between CT successful transaction on Credit trans...
Issue have been reply to PTAP helpdesk and pending for their feedback. Siti Norahayu Mohd Desa
18:14 Support #12820: [SCP ID :##6156##] : Performance issue related to fee calculation
Issue have been reply to PTAP helpdesk and bram will deploy asap. Siti Norahayu Mohd Desa
18:12 Support #12823: SCP ID :##6159##] : incoming data failed by Rp.201.200.000 still causing differen...
Reply and informed PTAP Helpdesk on the root cause. Issue can closed. Siti Norahayu Mohd Desa
11:49 Support #12820 (Pending SIT Deployment): [SCP ID :##6156##] : Performance issue related to fee ca...
Bram, please help to deploy it to UAT. Already make the enhancement from single batch to multiple batches for fee cal... Ngoh Chee Ping
11:09 Support #12823 (User Acceptance Test): SCP ID :##6159##] : incoming data failed by Rp.201.200.000...
This issue is cause by hub liqudity configuration is not correct that make liquidity on hub did not update on those t... Bramantyo Pujo Wiyono

February 24, 2022

18:02 Support #12821 (Pending Customer Feedback): [SCP ID :##6157##] : Confirmation Giro BI-Fast PT Ban...
This one on account report is already make correction, need to check on CBS team Bramantyo Pujo Wiyono
17:27 Support #12821: [SCP ID :##6157##] : Confirmation Giro BI-Fast PT Bank Central Asia Tbk on 31 Dec...
Hi Bram,
Please assist on this issue
Siti Norahayu Mohd Desa
17:09 Change #12816 (Pending Customer Feedback): [SCP ID :##6152##] : CSV Format Report in CI Portal -...
Quotation have been forward to Pak Yudi and pending for BI approval. Siti Norahayu Mohd Desa
16:26 Support #12824: [SCP ID :##6160##] : Custom Report Generator in CI-Portal Development (BIF-46767)
HI Bram,
Please assist to fix on this issue.
Siti Norahayu Mohd Desa
16:14 Support #12824 (Closed - End of life cycle): [SCP ID :##6160##] : Custom Report Generator in CI-P...
Hi Siti Norahayu,
Kindly attend below request....
Nurul Akmal
14:44 Support #12823: SCP ID :##6159##] : incoming data failed by Rp.201.200.000 still causing differen...
Hi Bram,
Please assist on this issue.
Siti Norahayu Mohd Desa

February 23, 2022

18:03 Support #12823 (Work Completed-End life cycle): SCP ID :##6159##] : incoming data failed by Rp.20...
Hi,
Kindly attend below request:-
at the beginning of the implementation of the bi-fast batch 2 transaction on ja...
Zahir Abd Latif
17:47 Support #12822: [SCP ID :##6158##] : Difference between CT successful transaction on Credit trans...
Done recalculate the fee, regenerate the report and send MT file fee IAPTIDJA to RTGS Bramantyo Pujo Wiyono
11:02 Support #12822: [SCP ID :##6158##] : Difference between CT successful transaction on Credit trans...
Assigned to Bram. Waiting customer add that IAPTIDJA participant to fee scheme. After add, Bram can recalculate the f... Ngoh Chee Ping
10:58 Support #12822 (Pending Customer Feedback): [SCP ID :##6158##] : Difference between CT successful...
Chee Ping, Feb 23, 2022:-... Zahir Abd Latif

February 22, 2022

07:05 Support #12822 (Work Completed-End life cycle): [SCP ID :##6158##] : Difference between CT succes...
Hi,
Kindly attend below request:-
Based on our monitoring, there are differences in the successful Credit Transfe...
Zahir Abd Latif
23:34 Support #12821 (Work Completed-End life cycle): [SCP ID :##6157##] : Confirmation Giro BI-Fast PT...
Hi,
Kindly attend below request:-
Confirmation Giro BI-Fast PT Bank Central Asia Tbk on 31 December 2021
MLTI T...
Zahir Abd Latif
22:39 Support #12820: [SCP ID :##6156##] : Performance issue related to fee calculation
Hi CP,
As per our conversation, please assist on this issue.
Siti Norahayu Mohd Desa
18:04 Support #12820 (Closed - End of life cycle): [SCP ID :##6156##] : Performance issue related to fe...
Hi,
Kindly attend below request:-
The calculation carried out by the Portal related to fee calculation takes quit...
Zahir Abd Latif
16:42 Change #12817 (Closed - End of life cycle): [SCP ID :##6153##] : CR Add Report type CSV on member...
Issue closed in SCP. Zahir Abd Latif
16:27 Change #12817: [SCP ID :##6153##] : CR Add Report type CSV on member statement report and Transac...
Please assist to close this issue since it redundant. Siti Norahayu Mohd Desa
15:49 Change #12816: [SCP ID :##6152##] : CSV Format Report in CI Portal - CR#02
Attached the quotation for this CR Tan Lee Yong
15:36 Change #12816: [SCP ID :##6152##] : CSV Format Report in CI Portal - CR#02
Hi Chee Ping,
Please assist on this CR quotation.
Siti Norahayu Mohd Desa
09:36 Change #12817 (Closed - End of life cycle): [SCP ID :##6153##] : CR Add Report type CSV on member...
Hi,
Kindly attend below request:-
Attached CR Request from BI like attacment.
You may communicaton it to helpdes...
Zahir Abd Latif
09:33 Change #12816 (Closed - End of life cycle): [SCP ID :##6152##] : CSV Format Report in CI Portal ...
Hi,
Kindly attend below request:-
Kindly Need Your Help regarding to this request below:
please provide csv fo...
Zahir Abd Latif

February 18, 2022

20:45 Support #12771 (Pending Prod Deployment): [SCPID :##6122##] : bug server uat old Participan audit...
Siti Norahayu Mohd Desa
15:59 Support #12772 (Pending Prod Deployment): [SCP ID :##6123##] : Error Custom Report Generator pada...
Issue have been closed at HD site but the issue still pending for production deployment Siti Norahayu Mohd Desa

February 17, 2022

18:26 Support #12780: [SCP ID :##6131##] : Different Account Report Window 12 On Date 1 February 2022
Still waiting for Production Deployment for HotFIX issue. Siti Norahayu Mohd Desa
17:19 Support #12803 (Pending Customer Feedback): [SCP ID :##6146##] : Differences in the recording of...
The fixes for this issue had been deploy to UAT temp server. Only update batchjob and batchjobmanual runnable jar onl... Ngoh Chee Ping
15:18 Support #12803: [SCP ID :##6146##] : Differences in the recording of the BI FAST transaction rep...
Hi Bram,
Please assist on this issue. TQ
Siti Norahayu Mohd Desa

February 16, 2022

20:02 Support #12803 (Work Completed-End life cycle): [SCP ID :##6146##] : Differences in the recordin...
Hi,
Kindly attend below request:-
Please confirm regarding 2 incoming BIFAST 140222 transactions from Bank Mandir...
Zahir Abd Latif

February 15, 2022

10:35 Support #12771 (Pending Customer Feedback): [SCPID :##6122##] : bug server uat old Participan aud...
Issue have been tested again on friday 11/2/2022 Siti Norahayu Mohd Desa
 

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