B - Production Support » BI FAST Support

May 30, 2022

10:54 Support #13026 (Work Completed-End life cycle): [SCP ID :##6288##] : Fee Report Bank Jago 23 Mei ...

This issue already take an action on 24 mei, to do recalculate the transaction fee for 23 mei and regenerate fee repo... Bramantyo Pujo Wiyono

May 24, 2022

12:10 Support #13026 (Work Completed-End life cycle): [SCP ID :##6288##] : Fee Report Bank Jago 23 Mei ...

Hi,
Kindly attend below request:-
I hereby inform you that there has been a problem with Bank Jago's fee report (... Zahir Abd Latif

May 23, 2022

10:44 Support #12837 (Work Completed-End life cycle): [SCP ID :##6173##] : Adjust for data sent to EDW ...

This issue has been resolve and the patches already up on prod 27042022 Bramantyo Pujo Wiyono

10:44 Support #12771 (Work Completed-End life cycle): [SCPID :##6122##] : bug server uat old Participan...

This issue has been resolve and the patches already up on prod 27042022 Bramantyo Pujo Wiyono

May 09, 2022

08:55 Support #12941: [SCP ID :##6253##] : No data was record on the description field_BIF-48592

Pending PROD deployment Bramantyo Pujo Wiyono

08:55 Support #12963: [SCP ID :##6269##] : Mismatch of trx amount between Trx History and Fee Generate ...

I will prepare the patches today and plan to deploy to dev BI by 10/05/2022 Bramantyo Pujo Wiyono

May 05, 2022

21:09 Support #12963 (Pending Customer Feedback): [SCP ID :##6269##] : Mismatch of trx amount between T...

Need ask the user for the acceptance of this patches Bramantyo Pujo Wiyono

21:08 Support #12963 (New - Begin Life Cycle): [SCP ID :##6269##] : Mismatch of trx amount between Trx ...

Because user will always checking the validity of fee report based from volume on transaction history.
We suggest to... Bramantyo Pujo Wiyono

21:06 Support #12963 (Investigation): [SCP ID :##6269##] : Mismatch of trx amount between Trx History a...

After checking on the data trnx and fee, there is no anomaly.
The volume from Transaction History and Fee Report is ... Bramantyo Pujo Wiyono

May 02, 2022

14:44 Support #12963 (Work Completed-End life cycle): [SCP ID :##6269##] : Mismatch of trx amount betwe...

Hi,
Kindly attend below request:-
kindly need your help to check for issue Mismatch of trx amount between Trx His... Zahir Abd Latif

April 30, 2022

01:57 Support #12955 (Work Completed-End life cycle): [SCP ID :##6263##] : Difference Data Between Doc...

Bramantyo Pujo Wiyono

01:56 Support #12955 (Development / Work In Progress): [SCP ID :##6263##] : Difference Data Between Do...

So in summary
From DB Portal:
select count(*) from rpp_trnx_log_data where
COMPLETED_DATE >= TO_DATE('27042022 ... Bramantyo Pujo Wiyono

01:48 Support #12955: [SCP ID :##6263##] : Difference Data Between Document DPSI with DPSI Query Porta...

on the log got this error:
39284 [main] WARN org.hibernate.util.JDBCExceptionReporter - SQL Error: 12899, SQLState... Bramantyo Pujo Wiyono