B - Production Support » BI FAST Support

June 09, 2022

15:13 Support #13055 (Work Completed-End life cycle): [SCP ID :##6310##] : INC000000468869 Cannot query...

Hi,
Kindly attend below request:-
Kindly need your help to advice issue below, due to
Cannot query from CI Port... Zahir Abd Latif

June 04, 2022

13:17 Support #13045 (Work Completed-End life cycle): [SCP ID :##6300##] : Mismatch of the nominal in ...

After I and L2 ptap run the step before and recheck the report the result already correct. Bramantyo Pujo Wiyono

13:16 Support #13045 (Development / Work In Progress): [SCP ID :##6300##] : Mismatch of the nominal in...

I and L2 PTAP try to resolve this issue by Recalculate the participant balance with this step:
-Stop BankBalanceCa... Bramantyo Pujo Wiyono

13:12 Support #13045 (Investigation): [SCP ID :##6300##] : Mismatch of the nominal in ending ballance ...

After investigation there is impact of activity on hub ICEXs restart on this midnight, that make transaction data com... Bramantyo Pujo Wiyono

11:15 Support #13045 (Work Completed-End life cycle): [SCP ID :##6300##] : Mismatch of the nominal in ...

Hi,
Kindly attend below request:-
Mismatch of the nominal in ending ballance account report Window tim 1 of sever... Zahir Abd Latif

May 30, 2022

10:54 Support #13026 (Work Completed-End life cycle): [SCP ID :##6288##] : Fee Report Bank Jago 23 Mei ...

This issue already take an action on 24 mei, to do recalculate the transaction fee for 23 mei and regenerate fee repo... Bramantyo Pujo Wiyono