B - Production Support » BI FAST Support

February 22, 2023

13:56 Support #13423 (Investigation): [SCP ID :##6596##] : Portal Performance Issue Related on API Inf...

Requesting PTAP to get the log file for investigation, waiting for their feedback.
and currently we cannot access th... Bramantyo Pujo Wiyono

February 20, 2023

23:38 Support #13423 (Closed - End of life cycle): [SCP ID :##6596##] : Portal Performance Issue Relat...

Hi,
Kindly attend below request:-
As per request by BI to create ticket for this issue below.
Issue: A respo... Zahir Abd Latif

11:09 Enhancement #13381: Data Offload huge log file causing CPU high

After several testing, the rolling file for the new setting is still not work as we expected. so will hold the Releas... Bramantyo Pujo Wiyono

February 12, 2023

11:16 Support #13415 (Work Completed-End life cycle): [SCP ID :##6590##] : Deferent report on Fee Summa...

Hi,
Kindly attend below request:-
Kindly need your help. We have any problem on CI-Portal with detail below.
-... Zahir Abd Latif

February 09, 2023

14:57 Support #13247 (Pending SIT Deployment): [SCP ID :##6451##] : BCA and Mandiri cannot access messa...

Release file:
https://drive.google.com/drive/folders/1-82MJPeyLHzpNcPHs3alvPnxxVjL__eu?usp=share_link
release to ... Bramantyo Pujo Wiyono

14:54 Support #13247 (Development / Work In Progress): [SCP ID :##6451##] : BCA and Mandiri cannot acce...

Fix issue upon accessing module mail box user got logout, this happened because upon db query the mail box data there... Bramantyo Pujo Wiyono

February 08, 2023

15:08 Enhancement #13315: Report File Compression

release to ptap on 08 feb 2023 [BI-FAST Portal] Patch Release [20230203_01] Bramantyo Pujo Wiyono

February 03, 2023

17:00 Support #13343: [SCP ID :##6532##] : CPU Memory High Utilization

Release patch for Issue 3 Enhance Monthly Report:
Release [20230203_01] - [SCP-6532] Enhance Monthly Reports
https:... Bramantyo Pujo Wiyono

February 02, 2023

17:24 Bug #13409 (Closed - End of life cycle): BankBalanceBatchMain batch job failed for new participant

CI Portal Update BankBalance case 091122:
BankBalanceBatchMain batch job failed for new participant.
Solution:-
... Tan Lee Yong

January 30, 2023

13:14 Enhancement #13405 (Work Completed-End life cycle): API Data Query Enhancement

Update dateTo and dateFrom to add date&time parameter, so user can get data same with latest report generated from Po... Tan Lee Yong

January 27, 2023

15:11 Support #13403: [SCP ID :##6580##] : Needs to be Improve Generate Process Report CBS (Report No. 42)

Pending reply to customer.
SCP reply email problem.
Waiting CF to fix it. Zahir Abd Latif

11:41 Support #13404 (Dropped-End of life cycle): [SCP ID :##6580##] : Needs to be Improve Generate Pr...

Testing. Image address problem Zahir Abd Latif

11:39 Support #13404 (Dropped-End of life cycle): [SCP ID :##6580##] : Needs to be Improve Generate Pr...

Hi,
Kindly attend below request:-
Needs to be improve when generate process Report CBS ( Report No. 42 ).
The ... Zahir Abd Latif

11:33 Support #13403 (Closed - End of life cycle): [SCP ID :##6580##] : Needs to be Improve Generate Pr...

Hi,
Kindly attend below request:-
Needs to be improve when generate process Report CBS ( Report No. 42 ).
The pr... Zahir Abd Latif