B - Production Support » BI FAST Support

December 08, 2023

10:28 Support #13751 (Pending Customer Feedback): [SCP ID :##6874##] : CI Portal Fee Issue for Fee Date...

This happened because there are anomaly data from hub
(BSP_ALIAS_MGMT_LOG.ALIAS_STATUS_DATA>>$.AppHdr.BizMsgIdr).sub... Bramantyo Pujo Wiyono

December 07, 2023

18:24 Support #13751: [SCP ID :##6874##] : CI Portal Fee Issue for Fee Date 30 Nov 2023

Hi Chee Ping, please check has this issue being handled by Bram Tan Lee Yong

17:13 Support #13778 (Work Completed-End life cycle): [SCP ID :##6883##] : Differences In Columns In Se...

Hi,
Kindly attend below request:-
Kindly need your help to advice for issue below.
differences in columns in sev... Zahir Abd Latif

December 06, 2023

21:55 Support #13769 (Pending Customer Feedback): [SCP ID :##6881##] : Issue Mandate Notif Message - Rp...

Patch already provided, pending ptap team action to test it. Ngoh Chee Ping

21:54 Support #13769 (Finished Development): [SCP ID :##6881##] : Issue Mandate Notif Message - RppCont...

Root Cause:
This issue is due to no checking on the content category is having records before delete the content cat... Ngoh Chee Ping

21:02 Support #13769 (Closed - End of life cycle): [SCP ID :##6881##] : Issue Mandate Notif Message - R...

Hi,
Kindly attend below request:-
Based on our discussion today, we found some issue related Mandate Notif Messag... Zahir Abd Latif

December 01, 2023

18:09 Support #13751 (Pending Customer Feedback): [SCP ID :##6874##] : CI Portal Fee Issue for Fee Date...

Hi,
Kindly attend below request:-
Kindly need your help to advice for CI Portal Fee Issue for Fee Date 30 Novembe... Zahir Abd Latif

16:56 Support #13750 (Finished Development): [SCP ID :##6873##] : Some Transaction Failed to Offload be...

-Project workspace affected:
- ci-portal-core [SCP ID6873]
Patch Release already compailed:-
-https://penrilsb-m... Bramantyo Pujo Wiyono

16:52 Support #13750 (Internal Testing): [SCP ID :##6873##] : Some Transaction Failed to Offload becaus...

Bramantyo Pujo Wiyono

16:37 Support #13750 (Development / Work In Progress): [SCP ID :##6873##] : Some Transaction Failed to ...

Bramantyo Pujo Wiyono

16:28 Support #13750: [SCP ID :##6873##] : Some Transaction Failed to Offload because Including Emoticon

to resolve this issue PTAP, and BI agreed to increase max length RPP_TRNX_LOG_DATA.PAYMENT_DESC from 150 became 900 Bramantyo Pujo Wiyono

15:23 Support #13750 (Finished Development): [SCP ID :##6873##] : Some Transaction Failed to Offload be...

Hi,
Kindly attend below request:-
ATOSIDJ1 allowed transaction with emoticon and causing failed to offload the tr... Zahir Abd Latif