Support #13751
[SCP ID :##6874##] : CI Portal Fee Issue for Fee Date 30 Nov 2023
Status: | Pending Customer Feedback | Start date: | December 01, 2023 | ||
---|---|---|---|---|---|
Priority: | High | Due date: | |||
Assignee: | Ngoh Chee Ping | % Done: | 50% | ||
Category: | - | Spent time: | - | ||
Target version: | - |
Description
Hi,
Kindly attend below request:-
Kindly need your help to advice for CI Portal Fee Issue for Fee Date 30 November 2023.
Please find attached for reference.
History
#1 Updated by Tan Lee Yong 10 months ago
- Assignee changed from Bramantyo Pujo Wiyono to Ngoh Chee Ping
Hi Chee Ping, please check has this issue being handled by Bram
#2 Updated by Bramantyo Pujo Wiyono 10 months ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- % Done changed from 0 to 50
This happened because there are anomaly data from hub
(BSP_ALIAS_MGMT_LOG.ALIAS_STATUS_DATA>>$.AppHdr.BizMsgIdr).substring(16, 19) this value represent service type,
for the record with trn 2023113105246775 is having service type as 110,
this should be unexpected because 110 is transactional service type represent Credit Transfer with Proxy.
Because that service ProxyDataChargesCalculatorMain is flaged charged the fee for record trn 2023113105246775.
Need help to check from hub team whether this kind of record on BSP_ALIAS_MGMT_LOG for trn 2023113105246775 are expected or not.