B - Production Support » BI FAST Support

December 01, 2023

18:09 Support #13751 (Pending Customer Feedback): [SCP ID :##6874##] : CI Portal Fee Issue for Fee Date...

Hi,
Kindly attend below request:-
Kindly need your help to advice for CI Portal Fee Issue for Fee Date 30 Novembe... Zahir Abd Latif

16:56 Support #13750 (Finished Development): [SCP ID :##6873##] : Some Transaction Failed to Offload be...

-Project workspace affected:
- ci-portal-core [SCP ID6873]
Patch Release already compailed:-
-https://penrilsb-m... Bramantyo Pujo Wiyono

16:52 Support #13750 (Internal Testing): [SCP ID :##6873##] : Some Transaction Failed to Offload becaus...

Bramantyo Pujo Wiyono

16:37 Support #13750 (Development / Work In Progress): [SCP ID :##6873##] : Some Transaction Failed to ...

Bramantyo Pujo Wiyono

16:28 Support #13750: [SCP ID :##6873##] : Some Transaction Failed to Offload because Including Emoticon

to resolve this issue PTAP, and BI agreed to increase max length RPP_TRNX_LOG_DATA.PAYMENT_DESC from 150 became 900 Bramantyo Pujo Wiyono

15:23 Support #13750 (Finished Development): [SCP ID :##6873##] : Some Transaction Failed to Offload be...

Hi,
Kindly attend below request:-
ATOSIDJ1 allowed transaction with emoticon and causing failed to offload the tr... Zahir Abd Latif

November 03, 2023

22:39 Support #13247 (Closed - End of life cycle): [SCP ID :##6451##] : BCA and Mandiri cannot access m...

Bramantyo Pujo Wiyono

22:38 Support #13247: [SCP ID :##6451##] : BCA and Mandiri cannot access message box (BIF-111782)

Deployed on production 3 Nov 2023 Bramantyo Pujo Wiyono

22:38 Support #13248 (Closed - End of life cycle): [SCP ID :##6452##] : Participant didn't receive e-ma...

Deployed on production 3 Nov 2023 Bramantyo Pujo Wiyono

22:38 Support #13445 (Closed - End of life cycle): [SCP ID :##6617##] : Menu still appears even though ...

Deployed on production 3 Nov 2023 Bramantyo Pujo Wiyono

22:38 Support #13567 (Closed - End of life cycle): [SCP ID :##6726##] : Resend Email function not working

Deployed on production 3 Nov 2023 Bramantyo Pujo Wiyono

22:37 Support #13685 (Closed - End of life cycle): [SCP ID :##6817##] : Transaction with over 90 days p...

Deployed on production 3 Nov 2023 Bramantyo Pujo Wiyono

13:40 Support #13711 (Pending Customer Feedback): [SCP ID :##6842##] : Different Total Credit Transfer ...

This probably happen because yesterday upon resolving case SCP ID 6837, we disable FeeSummary crontab service to reof... Bramantyo Pujo Wiyono

11:56 Support #13711 (Pending Customer Feedback): [SCP ID :##6842##] : Different Total Credit Transfer ...

Hi,
Kindly attend below request:-
Please need help, Different Total Credit Transfer Fee Admin at 02112023.
Total... Zahir Abd Latif

November 02, 2023

14:40 Support #13706: [SCP ID :##6837##] : Diffrent total Credit Fee Transfer Detail with Transaction H...

Seems there is anomaly disruption for service offloading TRNXFEE8 (TrnxDataChargesCalculatorMain8.sh) at 17:36 - 21:1... Bramantyo Pujo Wiyono

09:45 Support #13706 (Investigation): [SCP ID :##6837##] : Diffrent total Credit Fee Transfer Detail wi...

Bramantyo Pujo Wiyono

08:44 Support #13706 (Pending Customer Feedback): [SCP ID :##6837##] : Diffrent total Credit Fee Transf...

Hi,
Kindly attend below request:-
Please need help, Diffrent total Credit Fee Transfer Detail with Transaction Hi... Zahir Abd Latif