B - Production Support » BI FAST Support

January 02, 2024

18:19 Support #13803 (Work Completed-End life cycle): [SCP ID :##6899##] : BIFAST_PH2_IWT_HUB Biller ad...

Hi,
Kindly attend below request:-
We tried to approve biller from portal and got rejected by HUB
After investiga... Zahir Abd Latif

16:16 Support #13802 (Pending Customer Feedback): [SCP ID :##6898##] : Request for Create of Portal Sup...

Hi,
Kindly attend below request:-
DLDS doesn't have superadmin, DLDS ask create of superadmin.
Zahir Abd Latif

December 11, 2023

12:01 Support #13769 (Closed - End of life cycle): [SCP ID :##6881##] : Issue Mandate Notif Message - R...

Issue closed in SCP. Zahir Abd Latif

December 08, 2023

10:28 Support #13751 (Pending Customer Feedback): [SCP ID :##6874##] : CI Portal Fee Issue for Fee Date...

This happened because there are anomaly data from hub
(BSP_ALIAS_MGMT_LOG.ALIAS_STATUS_DATA>>$.AppHdr.BizMsgIdr).sub... Bramantyo Pujo Wiyono

December 07, 2023

18:24 Support #13751: [SCP ID :##6874##] : CI Portal Fee Issue for Fee Date 30 Nov 2023

Hi Chee Ping, please check has this issue being handled by Bram Tan Lee Yong

17:13 Support #13778 (Work Completed-End life cycle): [SCP ID :##6883##] : Differences In Columns In Se...

Hi,
Kindly attend below request:-
Kindly need your help to advice for issue below.
differences in columns in sev... Zahir Abd Latif

December 06, 2023

21:55 Support #13769 (Pending Customer Feedback): [SCP ID :##6881##] : Issue Mandate Notif Message - Rp...

Patch already provided, pending ptap team action to test it. Ngoh Chee Ping

21:54 Support #13769 (Finished Development): [SCP ID :##6881##] : Issue Mandate Notif Message - RppCont...

Root Cause:
This issue is due to no checking on the content category is having records before delete the content cat... Ngoh Chee Ping

21:02 Support #13769 (Closed - End of life cycle): [SCP ID :##6881##] : Issue Mandate Notif Message - R...

Hi,
Kindly attend below request:-
Based on our discussion today, we found some issue related Mandate Notif Messag... Zahir Abd Latif