B - Production Support » KFH Support

July 27, 2011

18:04 Task #1064 (Pending Customer Feedback): Case ID: HD00011535 - Approve Corus CMS user

Already revert to user on the table column size problem.
After changes on table column size made, User need to re-... Sarinah Darsy

16:17 Task #1064: Case ID: HD00011535 - Approve Corus CMS user

I test at development, creating one user on CORUS using the same data given by user.
When approving, it return me se... Sarinah Darsy

15:07 Task #1064 (Development / Work In Progress): Case ID: HD00011535 - Approve Corus CMS user

Added Print Screen for the issue.
Sarinah Darsy

12:02 Task #1064 (Closed - End of life cycle): Case ID: HD00011535 - Approve Corus CMS user

APPROVING CMS USER FOR THIS PARTICULAR COMPANY GET ERROR MESSAGE "SERVICE CURRENTLY UNAVAILABLE". TRIED 3 TIMES BUT S... Sarinah Darsy

July 25, 2011

14:48 Support #1005: BV Instance of Machine 2 dependence on Machine 1

Just remember that Oracle Db is installed in the same server (Machine A), hence unable to simulate unless the DB serv... Ahmad Hazri

14:41 Support #1005: BV Instance of Machine 2 dependence on Machine 1

Currently doing testing.
* Unplug Machine A network cable (to simulate the Power Off)
* Start Bv_framework2 or Bv_fr... Ahmad Hazri

14:39 Support #1005: BV Instance of Machine 2 dependence on Machine 1

Upfate from Micheal;... Ahmad Hazri

July 21, 2011

22:44 Support #1005: BV Instance of Machine 2 dependence on Machine 1

*+Simulation+:*
I configured 2 machine for clustering with 4 instances:
*Machine A:*
bv_framework0
bv_framework... Ahmad Hazri

22:24 Support #1005: BV Instance of Machine 2 dependence on Machine 1

Cloning - done
BV Clustering - done
Ahmad Hazri

July 15, 2011

03:09 Support #1005: BV Instance of Machine 2 dependence on Machine 1

currently cloning PSDEV-1 Ahmad Hazri

03:08 Support #1005: BV Instance of Machine 2 dependence on Machine 1

*+New Plan:+*
Configure another machine @Site for clustering with existing Dev server to simulate the issue.
*+Ma... Ahmad Hazri

02:58 Support #1004 (Closed - End of life cycle): KFHIB03 and KFHIB04 server issue

Ahmad Hazri

02:57 Support #1004: KFHIB03 and KFHIB04 server issue

>KFHIB03 System Board - replaced.
>Firmware upgraded.
>Machine/Server tested with rebooting the machine few times
... Ahmad Hazri