B - Production Support » KFH Support

September 25, 2013

19:07 Support #1005 (Work Completed-End life cycle): BV Instance of Machine 2 dependence on Machine 1

Ahmad Hazri

17:33 Support #1005: BV Instance of Machine 2 dependence on Machine 1

Please assist to verify is this issue can be closed. Thank you. Norhaidah Md Dasuki

17:19 Support #3374: SCP ID# 607 : KFH June 2013 (TAC) - NOT tally

Hi Shuhaida,
You may retrieve the TAC & SMS Reports from the following share folder:
\\10.20.8.124\Shared\LOG\31072... Norhaidah Md Dasuki

16:50 Support #3437 (Closed - End of life cycle): SCP ID# 695 : iPAY Session expired

On Aug 23, 2013 10:52 AM Azraf Ghani wrote ---
Issue Resolved. Proceed to close the log. Norhaidah Md Dasuki

16:35 Support #3572 (Closed - End of life cycle): SCP ID# 881 : [HD00014428] - Failure on KFHOnline Reg...

Based on investigation by Shuhaida:
All the customers that have problem loging in, have empty data in table bv_ep_up... Norhaidah Md Dasuki

September 06, 2013

10:47 Support #3572 (Development / Work In Progress): SCP ID# 881 : [HD00014428] - Failure on KFHOnline...

i need all log file date from 3 to 6-sept from:-
kfhib03
/opt/BV1TO1/var/log
/opt/BV1TO1/JBoss/server/bv_framewo... Nor Shuhaida Subri

September 05, 2013

17:59 Support #3572 (Closed - End of life cycle): SCP ID# 881 : [HD00014428] - Failure on KFHOnline Reg...

Reported by Norsurianie
Dear IT Team,
Forwarded email refers.
Since 3.9.13, we have received total 4 complai... Ahmad Hazri