B - Production Support » KFH Support

February 05, 2014

09:35 Support #4113 (Closed - End of life cycle): [SCP ID : 1981] - Fw: System Notice (e-Pay)

Retest still failed to perform Bill Payment & Prepaid transactions to e-Pay
*This due to recent hardware problem o... Ahmad Hazri

January 28, 2014

10:52 Support #4108 (Work Completed-End life cycle): [SCP ID : 1977 ]- Numeous iPAY Trx Failed - 27.01.14

Based on iPAY report dated 27.01.2014, there were total 98 ipay transactions having "System Error" status.

Please... Ahmad Hazri

January 16, 2014

14:47 Support #4082 (Closed - End of life cycle): [SCP ID :##2363##] : HD00014716 - RFI CREDITING PROCE...

Noted that for RFI W1 Crediting today, there's 1 unsuccessful transactions (RM5266.72) rejected due to "unable to loc... William Gozali Tan

January 07, 2014

13:46 Support #4065 (Work Completed-End life cycle): SCP Request ID :##1902## : RFI CREDITING PROCESS e...

Seek your assistance on this issue as RFI Crediting for W2 was
unsuccessful. Total 40 transactions but only 2 transa... Ahmad Hazri