Activity

From June 18, 2016 to July 17, 2016

July 15, 2016

15:47 Support #6413 (Closed - End of life cycle): [SCP ID :##3250##] : DESKMATE -- upload CIRCULAR.
Hi,
Kindly attend below request:
Pls upload the attached circular in the link below:
http://deskmate.kfh.com.m...
Zahir Abd Latif
15:25 Support #6412 (Pending Customer Feedback): [SCP ID :##3248##] : DESKMATE - HCD Policy upload.
Anonymous
14:37 Support #6346 (Pending Customer Feedback): [SCP ID :##3185##] : SI Failed and Error Page at CORUS...
Root Caused of item number 1:
This issue happen due to after edit SI. The system will get the latest data in IB_INTE...
Ngoh Chee Ping
12:03 Support #6412 (Closed - End of life cycle): [SCP ID :##3248##] : DESKMATE - HCD Policy upload.
Hi,
Kindly attend below request:
Pls replace the HR policy - Part 1 and Part 2 for the link below. Files are too ...
Zahir Abd Latif

July 14, 2016

17:58 Support #6411: [SCP ID :##3247##] : eStanding Instruction Error Page
Zahir Abd Latif wrote:
> Hi,
> Kindly attend below request:
Customer encountered error page while accessing eSta...
Zahir Abd Latif
17:55 Support #6411 (Closed - End of life cycle): [SCP ID :##3247##] : eStanding Instruction Error Page
Hi,
Kindly attend below request:
Zahir Abd Latif
15:42 Support #6409 (Closed - End of life cycle): [SCP ID :##3245##] : IBG OFI W5 13072016 Issue.
Issue closed in SCP. Zahir Abd Latif
11:02 Support #6409 (Pending Customer Feedback): [SCP ID :##3245##] : IBG OFI W5 13072016 Issue.
For this case, only need to run the OFI Purge under IBG console (the manual process) by put in yesterday date and win... Ngoh Chee Ping
10:27 Support #6409 (Closed - End of life cycle): [SCP ID :##3245##] : IBG OFI W5 13072016 Issue.
Hi,
Kindly attend below request:
Kindly advise on how we can merge OFI window 5 on 13/07/2016 with any of today's...
Zahir Abd Latif
09:15 Support #6389 (Closed - End of life cycle): [SCP ID :##3216##] : BVMC report not tally for CMS IB...
Update by Chee Ping, Jul 5, 2016 12:01 PM:-... Zahir Abd Latif

July 13, 2016

13:28 Support #6393 (Work Completed-End life cycle): [SCP ID :##3220##] : DESKMATE: Directory Update - ...
Closed in SCP Yap Kah Yan
13:28 Support #6394 (Work Completed-End life cycle): [SCP ID :##3221##] : WEBSITE: Company Profile Upda...
Closed in SCP Yap Kah Yan

July 12, 2016

15:47 Support #6397 (Work Completed-End life cycle): [SCP ID :##3224##] : WEBSITE: Debit Card-i Term De...
Anonymous
15:44 Support #6395 (Work Completed-End life cycle): [SCP ID :##3222##] : WEBSITE: Company Profile Upda...
Done by Kah Yan,
due to im on leave for hari raya.
Anonymous
15:42 Support #6399 (Work Completed-End life cycle): [SCP ID :##3226##] : WEBSITE - LATEST PROMOTION - ...
Anonymous
15:40 Support #6400 (Work Completed-End life cycle): [SCP ID :##3227##] : WEBSITE - LATEST PROMOTION - ...
Anonymous

July 05, 2016

12:02 Support #6389 (Pending Customer Feedback): [SCP ID :##3216##] : BVMC report not tally for CMS IBG...
Root Cause:
Failed to save data into database due save data into multiple tables at the same time but without flushi...
Ngoh Chee Ping

July 01, 2016

15:41 Support #6400 (Work Completed-End life cycle): [SCP ID :##3227##] : WEBSITE - LATEST PROMOTION - ...
Hi,
Kindly attend below request:...
Zahir Abd Latif
15:21 Support #6399 (Work Completed-End life cycle): [SCP ID :##3226##] : WEBSITE - LATEST PROMOTION - ...
Hi,
Kindly attend below request:
Please REMOVE, campaign expires today:
Deposit today. Get Paid in Advance!
h...
Zahir Abd Latif
12:25 Support #6397 (Work Completed-End life cycle): [SCP ID :##3224##] : WEBSITE: Debit Card-i Term De...
Hi,
Kindly attend below request:
to upload banner as attached:
http://www.kfh.com.my/kfhmb/
!https://support....
Zahir Abd Latif
12:25 Support #6391 (Work Completed-End life cycle): [SCP ID :##3218##] : WEBSITE: Debit Card-i - Giant...
Anonymous
12:24 Support #6392 (Work Completed-End life cycle): [SCP ID :##3219##] : WEBSITE: Debit Card-i - AEON ...
Anonymous
12:11 Support #6391 (Pending Customer Feedback): [SCP ID :##3218##] : WEBSITE: Debit Card-i - Giant Ray...
Anonymous
12:11 Support #6392 (Pending Customer Feedback): [SCP ID :##3219##] : WEBSITE: Debit Card-i - AEON Big ...
Anonymous
12:09 Support #6391 (Pending Review): [SCP ID :##3218##] : WEBSITE: Debit Card-i - Giant Raya Ceria Jim...
Anonymous
10:42 Support #6394: [SCP ID :##3221##] : WEBSITE: Company Profile Update - Board of Directors and Mana...
Dear Kah Yan,
Kindly assist due to Hafiz on leave on that day.
Thanks.
Zahir Abd Latif
10:36 Support #6393: [SCP ID :##3220##] : DESKMATE: Directory Update - CEO (ONLY TO BE DONE ON TUESDAY,...
Dear Kah Yan,
Kindly assist due to Hafiz and Adit on leave on that day.
Thanks.
Zahir Abd Latif
09:47 Support #6395: [SCP ID :##3222##] : WEBSITE: Company Profile Update - Management Team (ONLY TO BE...
Dear Athira,
Kindly assist due to Hafiz on leave on that day.
Thanks.
Zahir Abd Latif

June 30, 2016

16:24 Support #6395 (Work Completed-End life cycle): [SCP ID :##3222##] : WEBSITE: Company Profile Upda...
Hi,
Kindly attend below request:
to add (ACTING CEO) after Nor Azzam's post: DEPUTY CHIEF EXECUTIVE OFFICER & CHI...
Zahir Abd Latif
16:20 Support #6394 (Work Completed-End life cycle): [SCP ID :##3221##] : WEBSITE: Company Profile Upda...
Hi,
Kindly attend below request:
1. to remove Mr Ahmed S. Al Kharji from Management Team
http://www.kfh.com.my/k...
Zahir Abd Latif
16:03 Support #6393 (Work Completed-End life cycle): [SCP ID :##3220##] : DESKMATE: Directory Update - ...
Hi,
Kindly attend below request:
to remove Mr Ahmed S. Al Kharji from directory and search button
http://deskmat...
Zahir Abd Latif
15:49 Support #6392 (Work Completed-End life cycle): [SCP ID :##3219##] : WEBSITE: Debit Card-i - AEON ...
Hi,
Kindly attend below request:
1. to add in Latest Promotions
http://www.kfh.com.my/kfhmb/
!https://support...
Zahir Abd Latif
15:44 Support #6391 (Work Completed-End life cycle): [SCP ID :##3218##] : WEBSITE: Debit Card-i - Giant...
Hi,
Kindly attend below request:
1. to add in Latest Promotions
http://www.kfh.com.my/kfhmb/
!https://support...
Zahir Abd Latif
15:38 Support #6256 (Closed - End of life cycle): [SCP ID :##3126##] : Unsuccessful BVMC Report
Issue closed in SCP. Zahir Abd Latif
14:53 Support #6376 (Closed - End of life cycle): [SCP ID :##3203##] : DESKMATE: Directory Update - Inv...
Verified by Azli.
Issue closed in SCP.
Zahir Abd Latif

June 29, 2016

13:21 Support #6298 (Pending Customer Feedback): [SCP ID :##3158##] : Amendment on FTT page and report
15/06/2016 – Already provided the effort on the changes.
Need feedback from bank.
Zahir Abd Latif
12:15 Support #6256 (Pending Customer Feedback): [SCP ID :##3126##] : Unsuccessful BVMC Report
Update by Hafiz, Jun 17, 2016 04:51 PM:-... Zahir Abd Latif
11:33 Support #6389 (Closed - End of life cycle): [SCP ID :##3216##] : BVMC report not tally for CMS IB...
Hi,
Kindly attend below request:...
Zahir Abd Latif

June 28, 2016

16:46 Support #6387 (Closed - End of life cycle): [SCP ID :##3213##] : RFI CREDITING PROCESS executed o...
Hi,
Kindly attend below request:...
Zahir Abd Latif
14:26 Support #6383 (Closed - End of life cycle): [SCP ID :##3210##] : Additional SI Email Notification...
Hi,
Kindly attend below request:...
Zahir Abd Latif

June 24, 2016

15:21 Support #6376 (Closed - End of life cycle): [SCP ID :##3203##] : DESKMATE: Directory Update - Inv...
Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=72&I...
Zahir Abd Latif

June 20, 2016

16:28 Support #6368 (Closed - End of life cycle): [SCP ID :##3202##] : WEBSITE: PDM Update - Basic Curr...
Verified by Azli.
Issue closed in SCP.
Zahir Abd Latif
15:18 Support #6368 (Closed - End of life cycle): [SCP ID :##3202##] : WEBSITE: PDM Update - Basic Curr...
Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F...
Zahir Abd Latif
09:47 Support #6226 (Closed - End of life cycle): [SCP ID :##3099##] : BVMC report not tally for CMS IB...
Issue closed in SCP. Zahir Abd Latif
09:46 Support #6293 (Closed - End of life cycle): [SCP ID :##3153##] : VeriSign Secured button not work...
Issue closed in SCP. Zahir Abd Latif
 

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