Activity
From August 22, 2016 to September 20, 2016
September 20, 2016
- 09:46 Support #6582 (Closed - End of life cycle): [SCP ID :##3374##] : Unsuccessful IBG OFI trx Dated 1...
- Hi Hafiz,
Kindly attend below request....
September 15, 2016
- 18:07 Support #6577 (Closed - End of life cycle): [SCP ID :##3368##] : WEBSITE & DESKMATE: MPlus Rate a...
- Hi Athira,
Kindly attend below request.... - 17:56 Support #6576 (Closed - End of life cycle): [SCP ID :##3367##] : WEBSITE & DESKMATE: To Add New T...
- Hi Athira,
Kindly attend below request.... - 14:42 Support #6575 (Closed - End of life cycle): [SCP ID :##3366##] : WEBSITE (URGENT)
- Hi Athira,
Kindly attend below request....
September 09, 2016
- 17:20 Support #6570 (Closed - End of life cycle): [SCP ID :##3363##] : WEBSITE: Debit Card-i - CHIP & P...
- Hi Athira,
Kindly attend below request.... - 15:56 Support #6569 (Closed - End of life cycle): [SCP ID :##3362##] :WEBSITE: Product Development & Ma...
- Hi Athira,
Kindly attend below request....
September 07, 2016
- 10:10 Support #6561 (Closed - End of life cycle): [SCP ID :##3358##] : DESKMATE: Directory Update - Sha...
- Verified by Azli.
Issue closed in SCP.
September 06, 2016
- 15:53 Support #6561 (Closed - End of life cycle): [SCP ID :##3358##] : DESKMATE: Directory Update - Sha...
- Hi,
Kindly attend below request:
to add the following staff in Shariah
http://deskmate.kfh.com.my/index.php?opti... - 10:56 Support #6555 (Internal Testing): [SCP ID :##3354##] : BVMC Report Cust Name Split into 2 field
- Root cause:
Due to there is a "=" in front the customer name. The comma(,) not able to escape.
Solution:
Remove ...
September 05, 2016
- 10:54 Support #6547 (Work Completed-End life cycle): Re: [Request ID :##3348##] : URGENT = WEBSITE
- 10:53 Support #6557 (Work Completed-End life cycle): [SCP ID :##3356##] : URGENT = WEBSITE (2/9/2016)
- 10:53 Support #6548 (Work Completed-End life cycle): Re: [SCP ID :##3349##] : URGENT = WEBSITE
- This issue has been solved last week. sorry for the inconvenience.
- 10:49 Support #6553 (Work Completed-End life cycle): [SCP ID :##3352##] : DESKMATE: KFH Group Employee ...
- This issue has been solved last week. Due to internet problem we faced last week, i cant update you about the issue. ...
- 10:46 Support #6552 (Work Completed-End life cycle): [SCP ID :##3351##] : DESKMAN: To Remove Banner -...
- This issue has been solved last week.
- 10:23 Support #6557: [SCP ID :##3356##] : URGENT = WEBSITE (2/9/2016)
- Dear Athira,
Any update on this request?
Thanks. - 10:22 Support #6548: Re: [SCP ID :##3349##] : URGENT = WEBSITE
- Dear Athira,
Any update on this request?
Thanks. - 10:22 Support #6553: [SCP ID :##3352##] : DESKMATE: KFH Group Employee Engagement.
- Dear Athira,
Any update on this request?
Thanks. - 10:21 Support #6552: [SCP ID :##3351##] : DESKMAN: To Remove Banner - Campaign Ended 31 August 2016 (...
- Dear Athira,
Any update on this request?
Thanks. - 10:21 Support #6547: Re: [Request ID :##3348##] : URGENT = WEBSITE
- Dear Athira,
Any update on this request?
Thanks.
September 02, 2016
- 11:15 Support #6557 (Work Completed-End life cycle): [SCP ID :##3356##] : URGENT = WEBSITE (2/9/2016)
- Hi,
Kindly attend below request:
Pls see the profile of Directors:
Mohammed Nasser Al-Fouzan
Please ADD L...
September 01, 2016
- 18:01 Support #6542 (Closed - End of life cycle): [SCP ID :##3346##] : WEBSITE - CORPORATE INFO
- Issue closed in SCP.
- 18:00 Support #6541 (Closed - End of life cycle): [SCP ID: ##3345## : URGENT - DESKMATE: CEO ]
- Issue closed in SCP.
- 18:00 Support #6540 (Closed - End of life cycle): [SCP ID :##3344##] : URGENT: SUPER URGENT! - WEBSITE
- Issue closed in SCP.
- 17:39 Task #6530: [Internal Testing] Apostrophe Issue
- Done except Jompay transactions.
- 09:42 Support #6542 (Pending Customer Feedback): [SCP ID :##3346##] : WEBSITE - CORPORATE INFO
- 09:39 Support #6541 (Pending Customer Feedback): [SCP ID: ##3345## : URGENT - DESKMATE: CEO ]
- 09:36 Support #6540 (Pending Customer Feedback): [SCP ID :##3344##] : URGENT: SUPER URGENT! - WEBSITE
- 09:25 Support #6555 (Closed - End of life cycle): [SCP ID :##3354##] : BVMC Report Cust Name Split into...
- Hi,
Kindly attend below request:
In BVMC User Activities Report dated 26.08.2016, there’s 1 customer’s name “YANG... - 09:20 Support #6554 (Closed - End of life cycle): [SCP ID :##3353##] : 1 IBG OFI Trx Rejected by MyClea...
- Hi,
Kindly attend below request:
There's 1 IBG trx at OFI W5 (26/08/2016) which performed by KLMain was rejected ... - 09:16 Support #6553 (Work Completed-End life cycle): [SCP ID :##3352##] : DESKMATE: KFH Group Employee ...
- Hi,
Kindly attend below request:
to upload in "Latest News"
http://deskmate.kfh.com.my/ - 08:36 Support #6552 (Work Completed-End life cycle): [SCP ID :##3351##] : DESKMAN: To Remove Banner -...
- Hi Athira
Kindly help attend to this case
Thanks
August 30, 2016
- 14:13 Support #6548 (Work Completed-End life cycle): Re: [SCP ID :##3349##] : URGENT = WEBSITE
- Hi Athira
kindly attend this case.
Thanks - 12:14 Support #6547 (Work Completed-End life cycle): Re: [Request ID :##3348##] : URGENT = WEBSITE
- Hi Athira
Kindly attend this case.
Thanks
August 29, 2016
- 17:55 Task #6530: [Internal Testing] Apostrophe Issue
- Done testing on CIB transactions.
# Open/Registered Bill payment
# Open/Registered FTT
# Own Acc
# Open/Registere... - 11:18 Support #6542 (Closed - End of life cycle): [SCP ID :##3346##] : WEBSITE - CORPORATE INFO
- Hi Hafiz
Kindly attend this issue.
Thanks - 10:19 Support #6541 (Closed - End of life cycle): [SCP ID: ##3345## : URGENT - DESKMATE: CEO ]
- Hi Hafiz
Kindly help to attend this case urgently.
Thanks - 10:14 Support #6540 (Closed - End of life cycle): [SCP ID :##3344##] : URGENT: SUPER URGENT! - WEBSITE
- Hafiz
Kindly attend this issue as per Subject.
Thanks
August 26, 2016
- 17:39 Support #6387 (Closed - End of life cycle): [SCP ID :##3213##] : RFI CREDITING PROCESS executed o...
- Issue closed in SCP.
- 11:35 Support #6539 (Closed - End of life cycle): [SCP ID :##3343##] : No Email Notification on SI Sche...
- Hi,
Kindly attend below request:
Seek your assistance to check and confirm whether SI for Consumer today executed... - 09:25 Support #6533 (Pending Customer Feedback): [SCP ID :##3339##] : EPF Report dated 22.08.2016 not a...
- Update by Hafiz, Aug 23, 2016 11:19 AM:-...
August 24, 2016
- 16:12 Support #6387 (Pending Customer Feedback): [SCP ID :##3213##] : RFI CREDITING PROCESS executed on...
- Update by Hafiz, Aug 23, 2016 06:41 PM:-...
- 11:29 Task #6530: [Internal Testing] Apostrophe Issue
Please test at
kfhib10:8110/kfh_consumer_3rd
kfhib10:8110/kfh_bib_3rd
August 23, 2016
- 17:18 Task #6530: [Internal Testing] Apostrophe Issue
- Salam Hafiz,
Kindly assist to provide instances for this testing.
Thank you. - 10:51 Support #6533 (Closed - End of life cycle): [SCP ID :##3339##] : EPF Report dated 22.08.2016 not ...
- Hi,
Kindly attend below request.
There's 1 successful EPF Self-Contribution via KFHOnline dated 22.08.16. Howev...
August 22, 2016
- 09:09 Support #6519 (Closed - End of life cycle): [SCP ID :##3333##] : DESKMATE: Directory Update - New...
- Verified by Azli.
Issue closed in SCP. - 09:08 Support #6528 (Closed - End of life cycle): [SCP ID :##3337##] : WEBSITE & DESKMATE: Remove Banne...
- Verified by Azli.
Issue closed in SCP.
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