Activity
From October 29, 2017 to November 27, 2017
November 27, 2017
- 15:06 Support #8098 (Work Completed-End life cycle): SCP ID :##4298##] : DESKMATE (URGENT)
- Hi,
Kindly attend below request:
Please upload banner at Deskmate.
please advise file sharing location.
tq
November 24, 2017
- 18:02 Support #8096 (Work Completed-End life cycle): SCP ID :##4297##] : DESKMATE: UPDATE
- Hi,
Kindly attend below request:
Please create new tab with 4 sub-tabs at deskmate:
KFH STAFF FINANCING (main ... - 10:47 Support #8093 (Work Completed-End life cycle): SCP ID :##4295##] : DESKMATE: KFH Banking & Subsid...
- Hi,
Kindly attend below request:
Please upload the latest file.
title: 16 - 31 October 2017
File name [PDF]... - 10:43 Support #8092 (Work Completed-End life cycle): SCP ID :##4294##] : WEBSITE: LATEST PROMOTION
- Hi,
Kindly attend below request:
Please upload new promo at latest promo (same effect as previous)
Then upload...
November 23, 2017
- 17:56 Support #8086 (Closed - End of life cycle): SCP ID :##4293##] : veritas Netbackup error when enab...
- Hi,
Kindly attend below request:
Appreciate your assistance to assist for the above issue.
We have Symantec Veri... - 10:31 Support #8083 (Work Completed-End life cycle): SCP ID :##4292##] : WEBSITE: Highlight and Banner
- Hi Athira,
Kindly attend below request....
November 22, 2017
- 21:49 Support #8082 (Closed - End of life cycle): [SCP ID :##4291##] : Unsucessful EPAY transaction
- HI Jeng Wei
Please attend this issue.
Please help to check on the rejected bill payment (shown in BVMC report) bu...
November 21, 2017
- 18:02 Support #8081 (Work Completed-End life cycle): SCP ID :##4290##] : DESKMATE: Directory Update - R...
- Hi,
Kindly attend below request:
Please refer to attachment.
- 13:05 Support #8079 (Closed - End of life cycle): SCP ID :##4289##] : IBG Approval Issue
- Hi,
Kindly attend below request:
Please help to check on below issue reported today. We are still waiting the log... - 09:43 Support #8056 (Closed - End of life cycle): SCP ID :##4269##] : IBFT issue - 08/11/2017
- Chee Ping, Nov 17, 2017 05:50 PM:-...
- 09:41 Support #8061 (Closed - End of life cycle): SCP ID :##4274##] : IBFT Issue - 10-12 Nov 2017
- Jeng Wei, Nov 16, 2017 05:59 PM:-...
- 09:38 Support #8062 (Closed - End of life cycle): SCP ID :##4275##] : RENTAS Issue 13/11/2017
- Hafiz, Nov 16, 2017 11:50 AM:-...
November 16, 2017
- 15:43 Support #8072 (Work Completed-End life cycle): SCP ID :##4282##] : WEBSITE UPDATE: KFH LIBSHARA A...
- Hi,
Kindly attend below request:
Please update at highlights section for KFH Libshara Account-i Week 24.
Tit... - 11:24 Support #8071 (Closed - End of life cycle): SCP ID :##4281##] : CMS inquiry module JOMPAY service...
- Hi,
Kindly attend below request:
Currently our CMS inquiry module customer can view JOMPAY tab at CMS home page. ... - 11:02 Support #8070 (Closed - End of life cycle): SCP ID :##4280##] : CORUS unable to amend submission
- Hi,
Kindly attend below request:
Currently user cannot submit amended details for NS CLASSY COLLECTIONS at CORUS ...
November 15, 2017
- 15:35 Support #8069 (Closed - End of life cycle): SCP ID :##4279##] : Daily MEPS Report - Wrong date
- Hi,
Kindly attend below request:
The date for daily MEPS report for 14/11/2017 & 15/11/2017 is wrong . The date ... - 14:48 Support #8046 (Closed - End of life cycle): SCP ID :##4259##] : RENTAS file not generated in STP
- Hafiz, Nov 6, 2017 04:49 PM:-...
November 14, 2017
- 15:09 Support #8064 (Work Completed-End life cycle): SCP ID :##4277##] : WEBSITE UPLOAD: HIGHLIGHTS 14/...
- Hi,
Kindly attend below request:
Title:
Scheduled System Downtime
Content:
[JPEG] file name: ScheduledSy... - 10:12 Support #8062 (Closed - End of life cycle): SCP ID :##4275##] : RENTAS Issue 13/11/2017
- Hi,
Kindly attend below request:
Please help to check on the unsuccesful Rentas transactions performed on 13.11.2... - 09:37 Support #8061 (Closed - End of life cycle): SCP ID :##4274##] : IBFT Issue - 10-12 Nov 2017
- Hi,
Kindly attend below request:
Please help to check on the attached suspect IBFT transactions performed on 10-1...
November 13, 2017
- 09:04 Support #8059 (Closed - End of life cycle): SCP ID :##4272##] : Powercard IP Change - UAT
- Hi,
Kindly attend below request:
Please help to identify and change the connection from IB (UAT) to Powercard (UA...
November 10, 2017
- 17:37 Support #8058 (Work Completed-End life cycle): SCP ID :##4271##] : Please replace banner no.4 at ...
- Hi,
Kindly attend below request:
Please replace banner no.4 at corporate website with the IBG poster and link the... - 12:06 Support #8057 (Work Completed-End life cycle): SCP ID :##4270##] : UPLOAD: DESKMATE AND WEBSITE 1...
- Hi,
Kindly attend below request:
Below for your attention:
1 - Deskmate Upload
Please upload two (2) articl... - 09:15 Support #8056 (Closed - End of life cycle): SCP ID :##4269##] : IBFT issue - 08/11/2017
- Hi,
Kindly attend below request:
Dear Penril support;
Please help to check on IBFT issue whereby account debited...
November 08, 2017
- 11:01 Support #8054 (Work Completed-End life cycle): SCP ID :##4267##] : Linked button for Branch and R...
- Hi,
Kindly attend below request:
Kindly create buttons for Branch and Retail Dashboard and link them to the desig... - 09:29 Support #8052 (Closed - End of life cycle): SCP ID :##4265##] : CIB SI Consumer executed on 05/11...
- Hi,
Kindly attend below request:
Please help us to identify what is the fail reason for below transaction. dated ... - 09:25 Support #8051 (Closed - End of life cycle): SCP ID :##4264##] : FOREIGN TELEGRAPHIC TRANSFER ISSUE
- Hi,
Kindly attend below request:
Our customer receives unsuccessful FTT status when she performs SI FTT via KFH O...
November 06, 2017
- 09:38 Support #8042 (Work Completed-End life cycle): SCP ID :##4255##] : WEBSITE: HIGHLIGHT 1/11/2017.
- 09:38 Support #8043 (Work Completed-End life cycle): SCP ID :##4256##] : WEBSITE: MEDIA CENTRE - Press ...
- 09:37 Support #8041 (Work Completed-End life cycle): SCP ID :##4254##] : WEBSITE: HIGHLIGHT 1/11/2017
- 09:36 Support #8045 (Work Completed-End life cycle): SCP ID :##4258##] : WEBSITE: UPDATE 3/11/2017
- 09:32 Support #8048 (Closed - End of life cycle): SCP ID :##4261##] : KFHOnline Login Issue
- Hi,
Kindly attend below request:
This is to formalize the issue reported via whatsapp to Penril Support whereby o... - 09:28 Support #8047 (Work Completed-End life cycle): SCP ID :##4260##] : DESKMATE: Link Deskmate to Y: ...
- Hi,
Kindly attend below request:
1. to create 2 new tabs as follows (the two visuals are shared in \\10.20.8.132\... - 09:24 Support #8046 (Closed - End of life cycle): SCP ID :##4259##] : RENTAS file not generated in STP
- Hi,
Kindly attend below request:
Please help to check why Rentas transaction cant be picked up by STP.
Transa...
November 03, 2017
- 16:11 Support #8045 (Work Completed-End life cycle): SCP ID :##4258##] : WEBSITE: UPDATE 3/11/2017
- Hi,
Kindly attend below request:
Hi Please remove/hide notification at highlights at 4 November 2017, 12.15noon. ...
November 02, 2017
- 14:35 Support #7978 (Closed - End of life cycle): SCP ID :##4206##] : SMS Notification
- Jeng Wei, Oct 23, 2017 10:35 AM:-...
- 14:33 Support #7963 (Closed - End of life cycle): SCP ID :##4192##] : SPARC integration - JomPAY IBG
- Norashikin, Oct 24, 2017 12:44 PM:-...
November 01, 2017
- 16:39 Support #8043 (Work Completed-End life cycle): SCP ID :##4256##] : WEBSITE: MEDIA CENTRE - Press ...
- Hi Athira,
Kindly attend below request.
Need to upload press release under media centre (2017)
Please advise f... - 16:16 Support #8042 (Work Completed-End life cycle): SCP ID :##4255##] : WEBSITE: HIGHLIGHT 1/11/2017.
- Hi Athira,
Kindly attend below request.
Please treat this email as URGENT.
Please add at highlight section new... - 15:50 Support #8039 (Work Completed-End life cycle): SCP ID :##4252##] : WEBSITE: UPDATE 1/11/2017
- 15:50 Support #7908 (Work Completed-End life cycle): SCP ID :##4142##] : DESKMATE: Directory Update - S...
- 15:50 Support #7913 (Work Completed-End life cycle): SCP ID :##4146##] : WEBSITE: Housing Watch (quick ...
- 15:49 Support #7960 (Work Completed-End life cycle): SCP ID :##4189##] : DESKMATE: Directory Update - S...
- 15:49 Support #7961 (Work Completed-End life cycle): SCP ID :##4190##] : DESKMATE: Directory Update - I...
- 15:49 Support #7962 (Work Completed-End life cycle): SCP ID :##4191##] : DESKMATE: Directory Update - N...
- 15:49 Support #7969 (Work Completed-End life cycle): SCP ID :##4197##] : DESKMATE: Directory Update - C...
- 15:48 Support #7970 (Work Completed-End life cycle): SCP ID :##4198##] : WEBSITE (URGENT)
- 15:48 Support #7971 (Work Completed-End life cycle): SCP ID :##4199##] : DESKMATE: Directory Update - K...
- 15:47 Support #8001 (Work Completed-End life cycle): SCP ID :##4222##] : DESKMATE: Directory Update - K...
- 15:47 Support #7997 (Work Completed-End life cycle): SCP ID :##4218##] : [URGENT] DESKMATE: Directory U...
- 15:47 Support #7992 (Work Completed-End life cycle): SCP ID :##4213##] : LIBSHARA-T&C / WEBSITE BANNER ...
- 15:47 Support #7982 (Work Completed-End life cycle): SCP ID :##4210##] : WEBSITE: URGENT (2)
- 15:47 Support #7981 (Work Completed-End life cycle): SCP ID :##4209##] : WEBSITE - URGENT
- 15:46 Support #7980 (Work Completed-End life cycle): SCP ID :##4208##] : DESKMATE: Directory Update - J...
- 15:46 Support #7979 (Work Completed-End life cycle): SCP ID :##4207##] : DESKMATE: Directory Update - B...
- 15:46 Support #7977 (Work Completed-End life cycle): SCP ID :##4205##] : DESKMATE: Directory Update - B...
- 15:46 Support #7976 (Work Completed-End life cycle): SCP ID :##4204##] : DESKMATE: Directory Update - K...
- 15:45 Support #7975 (Work Completed-End life cycle): SCP ID :##4203##] : WEBSITE (URGENT) - Highlights
- 15:45 Support #7974 (Work Completed-End life cycle): SCP ID :##4202##] : DESKMATE: Directory Update - S...
- 15:45 Support #7973 (Work Completed-End life cycle): SCP ID :##4201##] : DESKMATE: Derectory Update - K...
- 15:45 Support #7972 (Work Completed-End life cycle): SCP ID :##4200##] : DESKMATE: Directory Update - T...
- 15:43 Support #7994 (Work Completed-End life cycle): SCP ID :##4215##] : URGENT! Libshara Weekly Update
- 15:43 Support #7995 (Work Completed-End life cycle): SCP ID :##4216##] : WEBSITE UPLOAD: KFH Malaysia F...
- 15:42 Support #7996 (Work Completed-End life cycle): SCP ID :##4217##] : WEBSITE: MANAGEMENT TEAM PROFI...
- 15:42 Support #7998 (Work Completed-End life cycle): SCP ID :##4219##] : DESKMATE: Directory Update - S...
- 15:42 Support #7999 (Work Completed-End life cycle): SCP ID :##4220##] : DESKMATE: Directory Update - P...
- 15:42 Support #8000 (Work Completed-End life cycle): SCP ID :##4221##] : DESKMATE: Directory Update - K...
- 15:41 Support #8018 (Work Completed-End life cycle): SCP ID :##4234##] : DESKMATE: Directory Update - C...
- 15:41 Support #8019 (Work Completed-End life cycle): SCP ID :##4235##] : DESKMATE: Directory Update - C...
- 15:41 Support #8020 (Work Completed-End life cycle): SCP ID :##4237##] : DESKMATE: Directory Update - H...
- 15:41 Support #8021 (Work Completed-End life cycle): SCP ID :##4238##] : WEBSITE: MANAGEMENT TEAM
- 15:40 Support #8026 (Work Completed-End life cycle): SCP ID :##4239##] : WEBSITE: HIGHLIGHT_LIBSHARA
- 15:40 Support #8027 (Work Completed-End life cycle): SCP ID :##4240##] : DESKMATE: Directory Update - R...
- 15:40 Support #8028 (Work Completed-End life cycle): SCP ID :##4241##] : DESKMATE: Directory Update - C...
- 15:40 Support #8029 (Work Completed-End life cycle): SCP ID :##4242##] : DESKMATE: Directory Update - R...
- 15:39 Support #8030 (Work Completed-End life cycle): SCP ID :##4243##] : DESKMATE: Directory Update - C...
- 15:39 Support #8035 (Work Completed-End life cycle): SCP ID :##4248##] : DESKMATE: Directory Update - B...
- 15:39 Support #8037 (Work Completed-End life cycle): SCP ID :##4250##] : WEBSITE UPLOAD: HIGHLIGHT_URGENT
- 15:38 Support #8038 (Work Completed-End life cycle): SCP ID :##4251##] : WEBSITE: UPDATE T&C
- 15:38 Support #7965 (Work Completed-End life cycle): SCP ID :##4194##] : [URGENT] PRESS RELEASE - KFH K...
- 15:38 Support #7966 (Work Completed-End life cycle): SCP ID :##4195##] : URGENT: PRESS RELEASE
- 15:36 Support #8016 (Work Completed-End life cycle): SCP ID :##4232##] : URGENT: DESKMATE UPLOAD_KFH & ...
- 15:36 Support #8015 (Work Completed-End life cycle): SCP ID :##4231##] : DESKMATE: Directory Update - R...
- 15:35 Support #8014 (Work Completed-End life cycle): SCP ID :##4230##] : DESKMATE: Directory Update - S...
- 15:35 Support #8008 (Work Completed-End life cycle): SCP ID :##4229##] : DESKMATE: Directory Update - C...
- 15:35 Support #8006 (Work Completed-End life cycle): SCP ID :##4227##] : WEBSITE: PROMOTION
- 15:34 Support #8007 (Work Completed-End life cycle): SCP ID :##4228##] : URGENT: WEBSITE - PROMOTION
- 15:34 Support #8003 (Work Completed-End life cycle): SCP ID :##4224##] : DESKMATE: Directory Update - K...
- 15:33 Support #8002 (Work Completed-End life cycle): SCP ID :##4223##] : DESKMATE: Directory Update - T...
- 12:12 Support #8041 (Work Completed-End life cycle): SCP ID :##4254##] : WEBSITE: HIGHLIGHT 1/11/2017
- Hi Athira,
Kindly attend below request.
Please upload notification at highlight section: Website.
Title:
Noti... - 11:29 Support #8040 (Work Completed-End life cycle): SCP ID :##4253##] : DESKMATE: Human Resources - HR...
- Hi,
Kindly attend below request:
to upload / delete these forms into / from Deskmate > HR Matters > Forms
... - 11:24 Support #8039 (Work Completed-End life cycle): SCP ID :##4252##] : WEBSITE: UPDATE 1/11/2017
- Hi,
Kindly attend below request:
Please update list of products that insured by PIDM.
Click HERE [[http://www.... - 10:00 Support #8038 (Work Completed-End life cycle): SCP ID :##4251##] : WEBSITE: UPDATE T&C
- Hi,
Kindly attend below request:
Please change the T&C for below spaces:
1- SURE Savings Account-i
(cli... - 09:04 Support #8037 (Work Completed-End life cycle): SCP ID :##4250##] : WEBSITE UPLOAD: HIGHLIGHT_URGENT
- Hi,
Kindly attend below request:
PLEASE TREAT THIS URGENTLY!
Please upload below content at Higlights section ...
October 31, 2017
- 14:44 Support #8035 (Work Completed-End life cycle): SCP ID :##4248##] : DESKMATE: Directory Update - B...
- Hi,
Kindly attend below request:
to add branch info (consistent with other branches)
Bandar Saujana Putra
N... - 09:22 Support #8031 (Work Completed-End life cycle): SCP ID :##4244##] : [URGENT] WEBSITE: SCAM EMAIL W...
- Done by Athira.
Issue closed in SCP. - 09:22 Support #8017 (Work Completed-End life cycle): SCP ID :##4233##] : DESKMATE: Directory Update - J...
- Done by Athira.
Issue closed in SCP. - 09:19 Support #8032 (Closed - End of life cycle): SCP ID :##4245##] : FTT Duplicate
- Hi,
Kindly attend below request:
Please help to check on reported duplicate FTT notification received by Remittan...
October 30, 2017
- 17:45 Support #8031 (Work Completed-End life cycle): SCP ID :##4244##] : [URGENT] WEBSITE: SCAM EMAIL W...
- Hi,
Kindly attend below request:
to upload the banner and make it No. 1
(visual shared in \\10.20.208.13\images\... - 16:07 Support #8030 (Work Completed-End life cycle): SCP ID :##4243##] : DESKMATE: Directory Update - C...
- Hi,
Kindly attend below request:
to standardise the telephone number's format
1.
Mark Peile
/ Executive Vi... - 15:53 Support #8029 (Work Completed-End life cycle): SCP ID :##4242##] : DESKMATE: Directory Update - R...
- Hi,
Kindly attend below request:
to move the following staff to Remedial Unit 3 and make him no. 1 in list
Raj... - 15:43 Support #8028 (Work Completed-End life cycle): SCP ID :##4241##] : DESKMATE: Directory Update - C...
- Hi,
Kindly attend below request:
to standardise the telephone number's formay
1. 11. CORPORATE BANKING
Tengku... - 14:36 Support #8027 (Work Completed-End life cycle): SCP ID :##4240##] : DESKMATE: Directory Update - R...
- Hi,
Kindly attend below request:
1. to create new sub-tabs as follows:
3. RISK
o Corporate... - 14:34 Support #8026 (Work Completed-End life cycle): SCP ID :##4239##] : WEBSITE: HIGHLIGHT_LIBSHARA
- Hi,
Kindly attend below request:
Please upload LIbshara Week 22 Winners.
Title:
WINNER ANNOUNCEMENT : KFH ...
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