B - Production Support » KFH Support

May 21, 2018

12:20 Support #8460 (Pending Customer Feedback): [SCP ID :##4562##] : Bulk Payment Error

Lizahwati, May 15, 2018 08:33 PM:-... Zahir Abd Latif

10:26 Support #8533 (Closed - End of life cycle): SCP ID :##4574##] : GST Change From 6% to 0%

Hafiz, May 18, 2018 12:12 PM:-... Zahir Abd Latif

May 18, 2018

14:53 Support #8536 (Work Completed-End life cycle): SCP ID :##4576##] : KFH MURABAHAH PERSONAL FINANCI...

Hi,
Kindly attend below request:
Kindly put a link in KFH Malaysia corporate website highlight section for the KF... Zahir Abd Latif

10:41 Support #8533 (Closed - End of life cycle): SCP ID :##4574##] : GST Change From 6% to 0%

Hi,
Kindly attend below request:
Please help to check if the change of GST from 6% to 0% only involve the paramet... Zahir Abd Latif

May 17, 2018

16:28 Support #8532 (Closed - End of life cycle): SCP ID :##4573##] : CUSTOMER UNABLE TO PERFOM KFH ONL...

Hi,
Kindly attend below request:
Customer had maintained the IBFT Limit at KFH Online to RM10,000-00.

How... Zahir Abd Latif

15:38 Support #8520 (Pending Customer Feedback): SCP ID :##4572##] : unable to reset password and secur...

HPS returned error 01 - ERROR CALL HSM C PROGRAM .
14:41:08,534 INFO [STDOUT] Request Msg: <?xml version="1.0"... Yap Kah Yan

10:29 Support #8457: SCP ID :##4558##] : To mask KFHOnline Account No

Plese update status & progress
Anonymous

09:48 Support #8520 (Closed - End of life cycle): SCP ID :##4572##] : unable to reset password and secu...

Hi,
Kindly attend below request:
Date/Time : 16/05/2018, 12PM - 3 PM
KF... Zahir Abd Latif

May 08, 2018

15:25 Support #8461 (Work Completed-End life cycle): SCP ID :##4563##] : KFH Kuwait: Net Profit for KFH...

Anonymous

12:31 Support #8433 (Closed - End of life cycle): [SCP ID :##4542 ##] :URGENT : CMS | Pending Approval |

Issue closed in SCP. Zahir Abd Latif

12:28 Support #8449 (Closed - End of life cycle): [SCP ID :##4550##] : Unknown user appears in Corpora...

Issue closed in SCP. Zahir Abd Latif

11:31 Support #8408 (Work Completed-End life cycle): SCP ID :##4528##] : Libshara Draw Document

Anonymous

10:15 Support #8460 (Internal Testing): [SCP ID :##4562##] : Bulk Payment Error

Root Caused:
BIB
The bulk payment transaction is successfully save all the records into bulk payment execution tabl... Ngoh Chee Ping

09:36 Support #8461 (Work Completed-End life cycle): SCP ID :##4563##] : KFH Kuwait: Net Profit for KFH...

Hi,
Kindly attend below request:
Please upload the media release below to the Press Release - 2018 page (screen... Zahir Abd Latif

May 07, 2018

11:45 Support #8449 (Pending Customer Feedback): [SCP ID :##4550##] : Unknown user appears in Corporat...

Chee Ping, May 3, 2018 09:21 AM:-... Zahir Abd Latif

11:04 Support #8433 (Pending Customer Feedback): [SCP ID :##4542 ##] :URGENT : CMS | Pending Approval |

Hafiz, Apr 26, 2018 01:43 PM:-
Salam Ashikin/Shahrul
Please change payment_date (past date) from table bib_bulk... Zahir Abd Latif

09:44 Support #8348 (Closed - End of life cycle): SCP ID :##4488##] : DESKMATE - Staff Financing

Issue closed in SCP. Zahir Abd Latif

09:43 Support #8400 (Closed - End of life cycle): SCP ID :##4524##] : Performance Management Calendar 2018

Done by Athira.
Issue closed in SCP. Zahir Abd Latif

09:41 Support #8339 (Closed - End of life cycle): SCP ID :##4484##] : Change the creating footstep 4 Qu...

Issue closed in SCP. Zahir Abd Latif

09:40 Support #8407 (Closed - End of life cycle): SCP ID :##4527##] : Libshara Draw TnC and Libshara TnC

Done by Athira.
Issue closed in SCP. Zahir Abd Latif

09:39 Support #8406 (Closed - End of life cycle): SCP ID :##4526##] : Nurashikin Zahirudin deskmate pr...

Done by Athira.
Issue closed in SCP. Zahir Abd Latif

09:37 Support #8456 (Closed - End of life cycle): [SCP ID :##4559##] : KFH Malaysia Annual Report Year...

Done by Athira.
Issue closed in SCP. Zahir Abd Latif

09:36 Support #8451 (Closed - End of life cycle): [SCP ID :##4552 ##] : PF and Cashline Campaign and ...

Done by Athira.
Issue closed in SCP. Zahir Abd Latif

09:35 Support #8450 (Closed - End of life cycle): [SCP ID :##4551##] : Remove CNY Campaign from KFH Ma...

Done by Athira.
Issue closed in SCP. Zahir Abd Latif

09:34 Support #8443 (Closed - End of life cycle): [SCP ID :##4546##] : Creating Footstep Newsletter

Done by Athira.
Issue closed in SCP. Zahir Abd Latif

09:33 Support #8437 (Closed - End of life cycle): [SCP ID :##4544 ##] : Performance Management Calendar...

Done by Athira.
Issue closed in SCP. Zahir Abd Latif

09:32 Support #8430 (Closed - End of life cycle): [SCP ID :##4541##] : Jompay Campaign

Done by Athira.
Issue closed in SCP. Zahir Abd Latif

09:29 Support #8424 (Closed - End of life cycle): [SCP ID :##4539##] : KFH VISA Debit Card-i - BIG Than...

Done by Athira.
Issue closed in SCP. Zahir Abd Latif

09:29 Support #8419 (Closed - End of life cycle): [SCP ID :##4535##] : JOMPay Nationwide Campaign 2018

Done by Athira.
Issue closed in SCP. Zahir Abd Latif

09:28 Support #8417 (Closed - End of life cycle): [SCP ID :##4533##] : Digi Postpaid on corporate website

Done by Athira.
Issue closed in SCP. Zahir Abd Latif

09:27 Support #8418 (Closed - End of life cycle): [SCP ID :##4534##] : Libshara Grand Draw Winners Anno...

Done by Athira.
Issue closed in SCP. Zahir Abd Latif

09:16 Support #8367: SCP ID :##4501##] : Retagged Token Issue

Irwan Syah Shaik Mansoor, May 4, 2018 08:49 AM:-
Hi Shikin,
Please be informed that the token has been assigned ... Zahir Abd Latif

May 04, 2018

21:36 Support #8460 (Closed - End of life cycle): [SCP ID :##4562##] : Bulk Payment Error

Hi Chee Ping
Kindly attend this case... Ahmad Hazri

May 03, 2018

15:55 Support #8457 (Closed - End of life cycle): SCP ID :##4558##] : To mask KFHOnline Account No

Hafiz
Kindly attend this case.... Ahmad Hazri

14:44 Support #8456: [SCP ID :##4559##] : KFH Malaysia Annual Report Year 2017

HI Athira
Kindly attend this... Ahmad Hazri

14:43 Support #8456 (Closed - End of life cycle): [SCP ID :##4559##] : KFH Malaysia Annual Report Year...

Ahmad Hazri

May 02, 2018

15:12 Support #8451 (Closed - End of life cycle): [SCP ID :##4552 ##] : PF and Cashline Campaign and ...

Hi Athira,
Kindly attend below request.... Nurul Akmal

April 30, 2018

18:09 Support #8450 (Closed - End of life cycle): [SCP ID :##4551##] : Remove CNY Campaign from KFH Ma...

To remove the campaign.
Ahmad Hazri

16:02 Support #8449 (Closed - End of life cycle): [SCP ID :##4550##] : Unknown user appears in Corpora...

Hi Amy, Please help look at this urgently... Ahmad Hazri

09:50 Support #8448 (Closed - End of life cycle): [SCP ID :##4549##] : UNABLE TO ACTIVATE CUSTOMER KFH ...

Hafiz
Kindly attend this case:... Ahmad Hazri

April 26, 2018

11:50 Support #8443 (Closed - End of life cycle): [SCP ID :##4546##] : Creating Footstep Newsletter

Hi Athira,
Kindly attend below request.... Nurul Akmal

April 25, 2018

16:07 Support #8437 (Closed - End of life cycle): [SCP ID :##4544 ##] : Performance Management Calendar...

Hi Athira,
Kindly attend below request.... Nurul Akmal

14:07 Support #8433 (Closed - End of life cycle): [SCP ID :##4542 ##] :URGENT : CMS | Pending Approval |

Hi Hafiz,
Kindly attend below request.... Nurul Akmal

11:29 Support #8430 (Closed - End of life cycle): [SCP ID :##4541##] : Jompay Campaign

Hi Athira,
Kindly attend below request.... Nurul Akmal

April 24, 2018

16:17 Support #8424 (Closed - End of life cycle): [SCP ID :##4539##] : KFH VISA Debit Card-i - BIG Than...

Hi Athira,
Kindly attend below request.... Nurul Akmal

April 23, 2018

17:59 Support #8419 (Closed - End of life cycle): [SCP ID :##4535##] : JOMPay Nationwide Campaign 2018

Hi Athira,
Kindly attend below request.... Nurul Akmal

16:53 Support #8418 (Closed - End of life cycle): [SCP ID :##4534##] : Libshara Grand Draw Winners Anno...

Hi Athira,
Kindly attend below request.... Nurul Akmal

14:43 Support #8417 (Closed - End of life cycle): [SCP ID :##4533##] : Digi Postpaid on corporate website

Hi Athira,
Kindly attend below request.
Please update the Digi Postpaid on corporate Website as follows:
... Nurul Akmal