Activity
From June 15, 2021 to July 14, 2021
July 12, 2021
- 15:22 Support #12019 (Closed - End of life cycle): [SCP ID :##5897##] : OFI CT issue for CCB
- Issue closed in SCP.
- 15:21 Support #12077 (Closed - End of life cycle): [SCP ID :##5920##] : VAPT Inquiry
- Issue closed in SCP.
July 09, 2021
- 12:25 Support #12019 (Pending Customer Feedback): [SCP ID :##5897##] : OFI CT issue for CCB
- Hafiz, Jul 1, 2021:-...
- 12:22 Support #12077 (Pending Customer Feedback): [SCP ID :##5920##] : VAPT Inquiry
- Kah Yan, Jul 8, 2021:-...
July 08, 2021
- 10:55 Support #12077 (Closed - End of life cycle): [SCP ID :##5920##] : VAPT Inquiry
- Hi,
Kindly attend below request:-
Kindly assist to furnish below info requested by ITG team for VAPT / audit purp...
July 06, 2021
- 12:44 Support #12006 (Closed - End of life cycle): [SCP ID :##5893##] : Change Nostro Account
- Issue closed in SCP.
- 12:42 Support #12005 (Closed - End of life cycle): [SCP ID :##5892##] : FPX 1C Issue
- Deployment date is 8th July 2021 @ 12.30 midnight.
Issue closed in SCP.
July 05, 2021
- 17:30 Support #12072 (Closed - End of life cycle): [SCP ID :##5918##] : Deskmate Update : End of employ...
- Hi,
Kindly attend below request:
Please remove the following staff from the Dekmate staff directory.
Staff N...
July 02, 2021
- 17:49 Support #12065 (Closed - End of life cycle): [SCP ID :##5917##] : Deskmate Update : Staff Id
- Hi,
Kindly attend below request:-
1) Please replace Muhammad Farid Izzuddin photo with his photo as follows:
... - 12:43 Support #12062 (Closed - End of life cycle): [SCP ID :##5914##] : Deskmate Update : New Hire Update
- Hi,
Kindly attend below request:-
Kindly update the Deskmate staff directory as follows :
Staff ID ...
July 01, 2021
- 15:14 Support #12005 (Pending Customer Feedback): [SCP ID :##5892##] : FPX 1C Issue
- Hafiz, Jun 24, 2021:-...
- 15:11 Support #12006 (Pending Customer Feedback): [SCP ID :##5893##] : Change Nostro Account
- Hafiz, Jun 21, 2021:-...
- 15:06 Support #12048 (Closed - End of life cycle): [SCP ID :##5911##] : Deskmate Update : End of employ...
- This request (staff) is not listed/added into the Directory before.
Issue closed in SCP. - 15:00 Support #12040 (Closed - End of life cycle): [SCP ID :##5906##] : Deskmate Update : Staff Id Uplo...
- Issue closed in SCP.
- 15:00 Support #12044 (Closed - End of life cycle): [SCP ID :##5908##] : [URGENT] HRMS Oracle Link (29/0...
- Issue closed in SCP.
- 14:59 Support #12036 (Closed - End of life cycle): [SCP ID :##5904##] : Deskmate Update : Staff Id Upl...
- Issue closed in SCP.
- 14:59 Support #12035 (Closed - End of life cycle): [SCP ID :##5903##] : Deskmate Update : Staff Id Upda...
- Issue closed in SCP.
- 14:57 Support #12051 (Closed - End of life cycle): [SCP ID :##5913##] : Deskmate Update : End of employ...
- Verified by Azli.
Issue closed in SCP.
- 14:56 Support #12045 (Closed - End of life cycle): [SCP ID :##5910##] : Update nostro GL for AUD in KFH...
- Lizahwati, Jul 1, 2021:-...
- 12:11 Support #12051 (Pending Customer Feedback): [SCP ID :##5913##] : Deskmate Update : End of employm...
- Done. Pending user to verify.
- 12:01 Support #12051 (Closed - End of life cycle): [SCP ID :##5913##] : Deskmate Update : End of employ...
- Hi,
Kindly attend below request:-
Kindly remove the following staff from Deskmate staff directory:
Staff No.
...
June 30, 2021
- 14:17 Support #12048 (Closed - End of life cycle): [SCP ID :##5911##] : Deskmate Update : End of employ...
- Hi,
Kindly attend below request:-
Kindly remove the following staff from the deskmate staff directory.
20-1812... - 11:51 Support #12045 (Closed - End of life cycle): [SCP ID :##5910##] : Update nostro GL for AUD in KFH...
- Hi,
Kindly attend below request:-
Kindly assist to prepare steps to update GL in KFHOnline for below currency:-
... - 10:12 Support #12040 (Pending Customer Feedback): [SCP ID :##5906##] : Deskmate Update : Staff Id Uploa...
- Done. Pending user to verify.
- 10:12 Support #12044 (Pending Customer Feedback): [SCP ID :##5908##] : [URGENT] HRMS Oracle Link (29/06...
- Done. Pending user to review.
June 29, 2021
- 14:28 Support #12044 (Closed - End of life cycle): [SCP ID :##5908##] : [URGENT] HRMS Oracle Link (29/0...
- Hi,
Kindly attend below request:-
!https://support.penril.net/inlineimages/WorkOrder/Jun2021/5908/1624947743670.p... - 10:28 Change #11603 (New - Begin Life Cycle): [SCP ID :##5794##] : IBG 2nd Validation - Paynet Require...
- Dear Hafiz,
Kindly assist to develop this CR. IT has created the New SP as requested by us. Refer to statement bel...
June 28, 2021
- 15:49 Support #12040 (Closed - End of life cycle): [SCP ID :##5906##] : Deskmate Update : Staff Id Uplo...
- Hi,
Kindly attend below request:-
Please update the staff directory as follows:
Staff Id
1) Nurul'Ain Mosta... - 13:33 Support #12036 (Pending Customer Feedback): [SCP ID :##5904##] : Deskmate Update : Staff Id Uplo...
- Done. Pending user to verify.
- 13:32 Support #12035 (Pending Customer Feedback): [SCP ID :##5903##] : Deskmate Update : Staff Id Updat...
- Done. Pending user to verify.
- 12:13 Support #12036 (Closed - End of life cycle): [SCP ID :##5904##] : Deskmate Update : Staff Id Upl...
- Hi,
Kindly attend below request:-
Kindly upload the staff id as follows:
1) Muhammad Fakhrulizzuan
Deskmate... - 11:37 Support #12035 (Closed - End of life cycle): [SCP ID :##5903##] : Deskmate Update : Staff Id Upda...
- Hi,
Kindly attend below request:-
Kindly update the following staff id as follows:
1) Noor Asraf
Deskmate...
June 25, 2021
- 17:18 Support #12024 (Closed - End of life cycle): [SCP ID :##5902##] : [URGENT] HRMS Oracle Link
- Issue closed in SCP.
- 17:17 Support #12023 (Closed - End of life cycle): [SCP ID :##5901##] : Deskmate Update : BUZZ
- Issue closed in SCP.
- 17:16 Support #12021 (Closed - End of life cycle): [SCP ID :##5899##] : Deskmate Update : New Hire and ...
- Verified.
Issue closed in SCP. - 17:15 Support #12008 (Closed - End of life cycle): [SCP ID :##5894##] : Directory Update - IT Department
- Verified.
Issue closed in SCP. - 17:15 Support #12009 (Closed - End of life cycle): [SCP ID :##5895##] : URGENT | KFH Newsletter -BUZZ J...
- Issue closed in SCP.
- 17:14 Support #12000 (Closed - End of life cycle): [SCP D :##5889##] : Deskmate Update : New Hire Updat...
- Issue closed in SCP.
- 17:14 Support #12003 (Closed - End of life cycle): [SCP ID :##5891##] : Deskmate Update : New Hire Upda...
- Issue closed in SCP.
- 17:13 Support #12012 (Closed - End of life cycle): [SCP ID :##5896##] : Deskmate Update : New Hire (21/...
- Issue closed in SCP.
June 24, 2021
- 17:15 Support #12023 (Pending Customer Feedback): [SCP ID :##5901##] : Deskmate Update : BUZZ
- Done. Pending user to verify.
- 16:27 Support #12021 (Pending Customer Feedback): [SCP ID :##5899##] : Deskmate Update : New Hire and ...
- Done. Pending user to verify.
- 15:56 Support #12008 (Pending Customer Feedback): [SCP ID :##5894##] : Directory Update - IT Department
- Done. Pending user to verify.
- 14:33 Support #12009 (Pending Customer Feedback): [SCP ID :##5895##] : URGENT | KFH Newsletter -BUZZ Ju...
- Done by Hafiz as per request.
- 14:32 Support #12000 (Pending Customer Feedback): [SCP D :##5889##] : Deskmate Update : New Hire Update...
- Done by Hafiz as per request.
- 14:32 Support #12003 (Pending Customer Feedback): [SCP ID :##5891##] : Deskmate Update : New Hire Updat...
- Done by Hafiz as per request.
- 14:31 Support #12012 (Pending Customer Feedback): [SCP ID :##5896##] : Deskmate Update : New Hire (21/0...
- Done by Hafiz as per request.
- 10:51 Support #12024 (Pending Customer Feedback): [SCP ID :##5902##] : [URGENT] HRMS Oracle Link
- Done. Pending customer to verify.
- 09:56 Support #12024 (Closed - End of life cycle): [SCP ID :##5902##] : [URGENT] HRMS Oracle Link
- Hi,
Kindly attend below request:-
!https://support.penril.net/inlineimages/WorkOrder/Jun2021/5902/1624498747085.p...
June 23, 2021
- 19:35 Support #12023 (Closed - End of life cycle): [SCP ID :##5901##] : Deskmate Update : BUZZ
- Hi,
Kindly attend below request:-
Please replace all 5 Buzz newsletter with the updated ones as follows:
File ... - 16:25 Support #12021 (Closed - End of life cycle): [SCP ID :##5899##] : Deskmate Update : New Hire and ...
- Hi,
Kindly attend below request:-
Please update the deskmate staff directory as follows:
1) Nur Ailin bin...
June 22, 2021
- 12:37 Support #12019 (Closed - End of life cycle): [SCP ID :##5897##] : OFI CT issue for CCB
- Hi,
Kindly attend below request:-
Please check there is an issue during CT to China Construction Bank(CCB). It is...
June 21, 2021
- 15:57 Support #12012 (Closed - End of life cycle): [SCP ID :##5896##] : Deskmate Update : New Hire (21/...
- Hi,
Kindly attend below request:-
Please update the Deskmate staff directory as follows:
Staff ID
Name
... - 15:10 Support #12009 (Closed - End of life cycle): [SCP ID :##5895##] : URGENT | KFH Newsletter -BUZZ J...
- Hi,
Kindly attend below request:-
Please upload the latest BUZZ
!https://support.penril.net/inlineimages/WorkO... - 15:10 Support #12008 (Closed - End of life cycle): [SCP ID :##5894##] : Directory Update - IT Department
- Hi,
Kindly attend below request:-
Please proceed with the changes attached - 11:15 Support #12006 (Closed - End of life cycle): [SCP ID :##5893##] : Change Nostro Account
- Hi,
Kindly attend below request:-
Please change the default USD nostro account in KFHonline & CMS systems to:
... - 10:53 Support #12005 (Closed - End of life cycle): [SCP ID :##5892##] : FPX 1C Issue
- Hi,
Kindly attend below request:-
As per discussed via email on FPX 1C issue, we would like to go for the 1st sol...
June 18, 2021
- 18:00 Support #12003 (Closed - End of life cycle): [SCP ID :##5891##] : Deskmate Update : New Hire Upda...
- Hi,
Kindly attend below request:-
Kindly update the staff directory as follows:
Staff ID ... - 15:40 Support #12000 (Closed - End of life cycle): [SCP D :##5889##] : Deskmate Update : New Hire Updat...
- Hi,
Kindly attend below request:-
Please update the staff directory as follows:
Staff ID ...
June 16, 2021
- 11:49 Support #11883 (Closed - End of life cycle): [SCP ID :##5879##] : Customer Information - KFHOnlin...
- Issue closed in SCP.
- 11:48 Support #11884 (Closed - End of life cycle): [SCP ID :##5880##] : Change of Current Account Numbe...
- Issue closed in SCP.
June 15, 2021
- 12:23 Support #11883 (Pending Customer Feedback): [SCP ID :##5879##] : Customer Information - KFHOnline...
- Hafiz, Jun 9, 2021:-
Provided attachment as per request to Sufian. - 12:17 Support #11854 (Closed - End of life cycle): [SCP ID :##5876##] : KFHOnline Cert & Keys
- Issue closed in SCP.
- 12:15 Support #11915 (Closed - End of life cycle): [SCP ID :##5882##] : Deskmate Update : Staff Id Upload
- Done by Hafiz as per request.
Issue closed in SCP. - 12:07 Support #11884 (Pending Customer Feedback): [SCP ID :##5880##] : Change of Current Account Number...
- Hafiz, Jun 11, 2021:-...
- 12:00 Support #11824 (Closed - End of life cycle): [SCP ID :##5861##] : TAC verification during login f...
- Issue closed in SCP.
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