Support #11824
[SCP ID :##5861##] : TAC verification during login for regularly used device
| Status: | Closed - End of life cycle | Start date: | May 21, 2021 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Kindly investigate on TAC verification prompted during login for regularly used device. You may retrieve the logs and data at below path:
\\10.20.8.35\Internet Banking\IB_Issues_and_Logs\20210521_ib_logs\ib_device
Detail as per below:
Login date time = 18/05/2021 @ 11.01:38
History
#1
Updated by Zahir Abd Latif over 3 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
- % Done changed from 0 to 90
Kah Yan, May 21, 2021 03:08 PM:-
As per the provided result, the user has logged in with 4 different device fingerprints in May.
There is a different fingerprint value recorded at the mentioned date 18/5/2021 11:02
OID
USER_ID
FINGERPRINT
LAST_LOGIN_DATE
CREATED_DATE
53457
roslan71
1047774802
21/5/2021 6:21
13/5/2021 20:31
54468
roslan71
15383836
20/5/2021 7:53
18/5/2021 11:02
49579
roslan71
4165497236
12/5/2021 19:32
30/4/2021 20:25
50316
roslan71
2020076085
5/5/2021 15:06
3/5/2021 9:31
The device fingerprint is generated by a third party javascript using below criterias.
No
Data
Criterial
1
Screen information
Current Resolution
Available Resolution
Color Depth
Device XDPI
Device YDPI
2
Plugins information
List of installed plugins
3
Fonts information
List of installed fonts
4
Local Storage enablement
Check if local storage is available (true/false)
5
Session Storage enablement
Check if session storage is available (true/false)
6
Time Zone information
The client browser’s time zone
7
Language
Language preferences of client browsers.
8
Cookie enablement
Check if cookies are available (true/false)
9
Canvas Print
Canvas image information
#2
Updated by Zahir Abd Latif over 3 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 90 to 100
Issue closed in SCP.