Activity

From May 17, 2021 to June 15, 2021

12:23 Support #11883 (Pending Customer Feedback): [SCP ID :##5879##] : Customer Information - KFHOnline...: Hafiz, Jun 9, 2021:-
Provided attachment as per request to Sufian. Zahir Abd Latif
12:17 Support #11854 (Closed - End of life cycle): [SCP ID :##5876##] : KFHOnline Cert & Keys: Issue closed in SCP. Zahir Abd Latif
12:15 Support #11915 (Closed - End of life cycle): [SCP ID :##5882##] : Deskmate Update : Staff Id Upload: Done by Hafiz as per request.
Issue closed in SCP. Zahir Abd Latif
12:07 Support #11884 (Pending Customer Feedback): [SCP ID :##5880##] : Change of Current Account Number...: Hafiz, Jun 11, 2021:-... Zahir Abd Latif
12:00 Support #11824 (Closed - End of life cycle): [SCP ID :##5861##] : TAC verification during login f...: Issue closed in SCP. Zahir Abd Latif

16:51 Support #11915 (Closed - End of life cycle): [SCP ID :##5882##] : Deskmate Update : Staff Id Upload: Hi,
Kindly attend below request:-
please upload the staff photo as follows:
Staff :
Wan Noor Azizah Binti W... Zahir Abd Latif
15:12 Support #11854 (Pending Customer Feedback): [SCP ID :##5876##] : KFHOnline Cert & Keys: Kah Yan, Jun 3, 2021:-
Provided the details as requested. Zahir Abd Latif
14:43 Support #11816 (Closed - End of life cycle): [SCP ID :##5856##] : Unable to Re-Print SI Jompay Tr...: Lizahwati,May 27, 2021 12:17 PM:-... Zahir Abd Latif

12:24 Support #11884 (Closed - End of life cycle): [SCP ID :##5880##] : Change of Current Account Numbe...: Hi,
Kindly attend below request:-
We received notification from Paynet that OCBC bank will be expanding their cur... Zahir Abd Latif
12:23 Support #11883 (Closed - End of life cycle): [SCP ID :##5879##] : Customer Information - KFHOnlin...: Hi,
Kindly attend below request:-
Appreciate your help to furnish us with list of table that consist of sensitive... Zahir Abd Latif

11:52 Support #11530 (Closed - End of life cycle): [SCP ID :##5747##] : Wrong info in JomPAY Bill Enqui...: Kah Yan, Feb 8, 2021:-... Zahir Abd Latif
10:59 Change #11603 (Pending Customer Feedback): [SCP ID :##5794##] : IBG 2nd Validation - Paynet Requ...: Provide the CR quotation on 09/04/2021. Waiting for KFH feedback. Lizahwati Basirun
10:55 Change #11594 (Pending Customer Feedback): [SCP ID :##5785##] : IBG Receiving File Information: Provide the CR quotation on 02/04/2021. Waiting for KFH feedback. Lizahwati Basirun
10:22 Enhancement #11556 (Pending Customer Feedback): [SCP ID :##5765##] : IBG Enhancement: Development and SIT done. Deliver patch, migration plan and test result on 19/03/2021. Waiting for business user to p... Lizahwati Basirun

15:10 Support #11854 (Closed - End of life cycle): [SCP ID :##5876##] : KFHOnline Cert & Keys: Hi,
Kindly attend below request:-
Dear Penril Team;
Kindly furnish info on KFHOnline login and messages if we ha... Zahir Abd Latif

14:33 Support #11849 (Closed - End of life cycle): [SCP ID :##5872##] : Deskmate Update : Staff directo...: Hi,
Kindly attend below request:-
Please update the staff directory as follows:
1) Azmi Rizal Zulkarnain
P... Zahir Abd Latif

18:18 Support #11813 (Closed - End of life cycle): [SCP ID :##5855##] : TAC not Receive - Klinik Cabang...: Hi,
Kindly attend below request:-
Customer complained that he unable to receive SMS TAC for change the KFHOnline ... Zahir Abd Latif
17:50 Support #11810 (Closed - End of life cycle): [SCP ID :##5854##] : Unable to Re-Print Receipt from...: Hi,
Kindly attend below request:-
Please help to check why one of our user unable to re-print SI transaction hist... Zahir Abd Latif

15:52 Support #11803 (Closed - End of life cycle): [SCP ID :##5853##] : SI Deletion - Receive Wrong TAC...: Hi,
Kindly attend below request:-
One of our customer facing problem to delete her SI record.
She had done 3 sce... Zahir Abd Latif
14:55 Support #11802 (Closed - End of life cycle): [SCP ID :##5852##] : kfhib06 amber light prompted: Hi,
Kindly attend below request:-
We want to report one of our Sun T2000 server prompted amber light.
Refer to a... Zahir Abd Latif

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B - Production Support » KFH Support