Activity

From June 29, 2021 to July 28, 2021

July 27, 2021

17:26 Support #12139 (Closed - End of life cycle): [SCP ID :##5935##] : Deskmate Update : Staff Id Uplo...
Hi,
Kindly attend below request:-
Please upload the following staff id:

Staff name : Farah Izzati binti ... Zahir Abd Latif
16:45 Support #12138 (Closed - End of life cycle): [SCP ID :##5934##] : Deskmate Update : Staff Id Uplo...
Hi,
Kindly attend below request:-
Please upload the following staff id:
Staff name : Ephrem Shem Gaing
Fil... Zahir Abd Latif
14:59 Support #12118 (Closed - End of life cycle): [SCP ID :##5929##] : No TAC Received
Kah Yan, Jul 23, 2021:-... Zahir Abd Latif

July 26, 2021

10:38 Support #12131 (Closed - End of life cycle): [SCP ID :##5933##] : KFH Malaysia Buzz : July
Hi,
Kindly attend below request:-
Kindly upload the #6 edition of KFH Malaysia BUZZ as follows:
File name : ... Zahir Abd Latif

July 22, 2021

12:46 Support #12126 (Closed - End of life cycle): [SCP ID :##5932##] : Deskmate Update : Staff Directo...
Hi,
Kindly attend below request:-
Kindly update the staff directory as follows:
1) To remove the following sta... Zahir Abd Latif

July 19, 2021

14:26 Support #12118 (Closed - End of life cycle): [SCP ID :##5929##] : No TAC Received
Hi,
Kindly attend below request:-
Customers called to inform that she did not receive SMS TAC no.

Custome... Zahir Abd Latif
09:36 Support #12117 (Closed - End of life cycle): [SCP ID :##5928##] : kfhib02 down
Hi,
Kindly attend below request:-
kfhib02 down with prompted flash light. refer to attachment
 Zahir Abd Latif

July 15, 2021

15:16 Support #12109 (Closed - End of life cycle): [SCP ID :##5926##] : Password save function for Andr...
Hi,
Kindly attend below request:-
Please check why our KFH Online allows to save password in Android web browser.... Zahir Abd Latif

July 12, 2021

15:22 Support #12019 (Closed - End of life cycle): [SCP ID :##5897##] : OFI CT issue for CCB
Issue closed in SCP. Zahir Abd Latif
15:21 Support #12077 (Closed - End of life cycle): [SCP ID :##5920##] : VAPT Inquiry
Issue closed in SCP. Zahir Abd Latif

July 09, 2021

12:25 Support #12019 (Pending Customer Feedback): [SCP ID :##5897##] : OFI CT issue for CCB
Hafiz, Jul 1, 2021:-... Zahir Abd Latif
12:22 Support #12077 (Pending Customer Feedback): [SCP ID :##5920##] : VAPT Inquiry
Kah Yan, Jul 8, 2021:-... Zahir Abd Latif

July 08, 2021

10:55 Support #12077 (Closed - End of life cycle): [SCP ID :##5920##] : VAPT Inquiry
Hi,
Kindly attend below request:-
Kindly assist to furnish below info requested by ITG team for VAPT / audit purp... Zahir Abd Latif

July 06, 2021

12:44 Support #12006 (Closed - End of life cycle): [SCP ID :##5893##] : Change Nostro Account
Issue closed in SCP. Zahir Abd Latif
12:42 Support #12005 (Closed - End of life cycle): [SCP ID :##5892##] : FPX 1C Issue
Deployment date is 8th July 2021 @ 12.30 midnight.
Issue closed in SCP. Zahir Abd Latif

July 05, 2021

17:30 Support #12072 (Closed - End of life cycle): [SCP ID :##5918##] : Deskmate Update : End of employ...
Hi,
Kindly attend below request:
Please remove the following staff from the Dekmate staff directory.
Staff N... Zahir Abd Latif

July 02, 2021

17:49 Support #12065 (Closed - End of life cycle): [SCP ID :##5917##] : Deskmate Update : Staff Id
Hi,
Kindly attend below request:-
1) Please replace Muhammad Farid Izzuddin photo with his photo as follows:
... Zahir Abd Latif
12:43 Support #12062 (Closed - End of life cycle): [SCP ID :##5914##] : Deskmate Update : New Hire Update
Hi,
Kindly attend below request:-
Kindly update the Deskmate staff directory as follows :

Staff ID ... Zahir Abd Latif

July 01, 2021

15:14 Support #12005 (Pending Customer Feedback): [SCP ID :##5892##] : FPX 1C Issue
Hafiz, Jun 24, 2021:-... Zahir Abd Latif
15:11 Support #12006 (Pending Customer Feedback): [SCP ID :##5893##] : Change Nostro Account
Hafiz, Jun 21, 2021:-... Zahir Abd Latif
15:06 Support #12048 (Closed - End of life cycle): [SCP ID :##5911##] : Deskmate Update : End of employ...
This request (staff) is not listed/added into the Directory before.
Issue closed in SCP. Zahir Abd Latif
15:00 Support #12040 (Closed - End of life cycle): [SCP ID :##5906##] : Deskmate Update : Staff Id Uplo...
Issue closed in SCP. Zahir Abd Latif
15:00 Support #12044 (Closed - End of life cycle): [SCP ID :##5908##] : [URGENT] HRMS Oracle Link (29/0...
Issue closed in SCP. Zahir Abd Latif
14:59 Support #12036 (Closed - End of life cycle): [SCP ID :##5904##] : Deskmate Update : Staff Id Upl...
Issue closed in SCP. Zahir Abd Latif
14:59 Support #12035 (Closed - End of life cycle): [SCP ID :##5903##] : Deskmate Update : Staff Id Upda...
Issue closed in SCP. Zahir Abd Latif
14:57 Support #12051 (Closed - End of life cycle): [SCP ID :##5913##] : Deskmate Update : End of employ...
Verified by Azli.
Issue closed in SCP.
 Zahir Abd Latif
14:56 Support #12045 (Closed - End of life cycle): [SCP ID :##5910##] : Update nostro GL for AUD in KFH...
Lizahwati, Jul 1, 2021:-... Zahir Abd Latif
12:11 Support #12051 (Pending Customer Feedback): [SCP ID :##5913##] : Deskmate Update : End of employm...
Done. Pending user to verify. Lizahwati Basirun
12:01 Support #12051 (Closed - End of life cycle): [SCP ID :##5913##] : Deskmate Update : End of employ...
Hi,
Kindly attend below request:-
Kindly remove the following staff from Deskmate staff directory:
Staff No.
... Zahir Abd Latif

June 30, 2021

14:17 Support #12048 (Closed - End of life cycle): [SCP ID :##5911##] : Deskmate Update : End of employ...
Hi,
Kindly attend below request:-
Kindly remove the following staff from the deskmate staff directory.
20-1812... Zahir Abd Latif
11:51 Support #12045 (Closed - End of life cycle): [SCP ID :##5910##] : Update nostro GL for AUD in KFH...
Hi,
Kindly attend below request:-
Kindly assist to prepare steps to update GL in KFHOnline for below currency:-
... Zahir Abd Latif
10:12 Support #12040 (Pending Customer Feedback): [SCP ID :##5906##] : Deskmate Update : Staff Id Uploa...
Done. Pending user to verify. Lizahwati Basirun
10:12 Support #12044 (Pending Customer Feedback): [SCP ID :##5908##] : [URGENT] HRMS Oracle Link (29/06...
Done. Pending user to review. Lizahwati Basirun

June 29, 2021

14:28 Support #12044 (Closed - End of life cycle): [SCP ID :##5908##] : [URGENT] HRMS Oracle Link (29/0...
Hi,
Kindly attend below request:-
!https://support.penril.net/inlineimages/WorkOrder/Jun2021/5908/1624947743670.p... Zahir Abd Latif
10:28 Change #11603 (New - Begin Life Cycle): [SCP ID :##5794##] : IBG 2nd Validation - Paynet Require...
Dear Hafiz,
Kindly assist to develop this CR. IT has created the New SP as requested by us. Refer to statement bel... Lizahwati Basirun
 

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