B - Production Support » KFH Support

March 17, 2023

17:50 Support #13449 (Closed - End of life cycle): [SCP ID :##6620##] : Deskmate Staff Directory : Staf...

Hi,
Kindly attend below request:-
Please upload the following staff details on the deskmate:
Staff ID ... Zahir Abd Latif

17:21 Support #13356 (Closed - End of life cycle): [SCP ID :##6542##] : KFHOnline Result Page Delay

Issue closed in SCP. Zahir Abd Latif

March 16, 2023

12:11 Support #13356 (Pending Customer Feedback): [SCP ID :##6542##] : KFHOnline Result Page Delay

As updated by Hafiz on 6th March 2023.
The patches are ready to deploy to the Staging server. Please get the patch... Lizahwati Basirun

March 15, 2023

16:42 Support #13447 (Closed - End of life cycle): [SCP ID :##6618##] : Directory Update | ITD

Hi,
Kindly attend below request:-
Please help to proceed with the changes as attached. Zahir Abd Latif

11:35 Support #13443 (Closed - End of life cycle): [SCP ID :##6615##] : Directory | Resigned Staff

Hi,
Kindly attend below request:-
Please help to remove the following staff from directory and search button:
... Zahir Abd Latif

10:32 Support #13442 (Closed - End of life cycle): [SCP ID :##6614##] : IBG Issue

Hi,
Kindly attend below request:-
Nacha for W1 - 16/03/2023 not created but 10 accounts credited. Please assist u... Zahir Abd Latif

March 14, 2023

15:11 Support #13441 (Closed - End of life cycle): [SCP ID :##6613##] : JomPay and DuitNow Issue

Hi,
Kindly attend below request:-
There are 4 instance is running on Internet Banking system which is :
7210, ... Zahir Abd Latif

March 09, 2023

11:52 Support #13438 (Closed - End of life cycle): [SCP ID :##6609##] : Deskmate Staff Directory : End ...

Hi,
Kindly attend below request:-
Please remove the following staff details from deskmate staff directory
No.
... Zahir Abd Latif

11:29 Support #13428 (Closed - End of life cycle): [SCP ID :##6601##] : Deskmate :Staff Directory end o...

Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif

March 07, 2023

09:41 Support #13426 (Closed - End of life cycle): [SCP ID :##6599##] : Deskmate :Staff Directory (28/...

Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif

March 03, 2023

12:07 Support #13433 (Closed - End of life cycle): [SCP ID :##6604##] : Deskmate :2023 DOA and KFHMB BU...

Hi,
Kindly attend below request:-
Please upload the following documents into the deskmate:
1) 2023 (Delegati... Zahir Abd Latif

March 01, 2023

15:11 Support #13428 (Closed - End of life cycle): [SCP ID :##6601##] : Deskmate :Staff Directory end o...

Hi,
Kindly attend below request:-
Please remove the following staff from the directory:
No.
Staff No.
Na... Zahir Abd Latif

February 28, 2023

19:57 Support #13426 (Pending Customer Feedback): [SCP ID :##6599##] : Deskmate :Staff Directory (28/0...

Done by Hafiz.Pending customer feedback. Lizahwati Basirun

19:37 Support #13425 (Closed - End of life cycle): [SCP ID :##6598##] : Deskmate Staff Directory : Staf...

Issue closed in SCP. Zahir Abd Latif

19:35 Support #13425: [SCP ID :##6598##] : Deskmate Staff Directory : Staff New Hire (23/2/2022)

done Hafizudin MD

17:04 Support #13427 (Pending Customer Feedback): [SCP ID :##6600##] : VAPT Findings 2022

Hi,
Kindly attend below request:-
Web application security assessment (WASA) result for 2022 indicated we have on... Zahir Abd Latif

10:49 Support #13256 (Closed - End of life cycle): [SCP ID :##6460##] : NO SMS PIN RECEIVE

Issue already follow up to proceed with investigation and still no response.
Once received the required info/log/r... Zahir Abd Latif

10:06 Support #13426 (Closed - End of life cycle): [SCP ID :##6599##] : Deskmate :Staff Directory (28/...

Hi,
Kindly attend below request:-
Please correct the staff name as follows:
1) Abu Suffian Bin Abu Zakei i... Zahir Abd Latif

February 23, 2023

16:04 Support #13378 (Closed - End of life cycle): [SCP ID :##6565##] : IBG Transaction Failed

Issue closed in SCP. Zahir Abd Latif

16:00 Support #13229 (Closed - End of life cycle): [SCP ID :##6433##] : No TAC number in SMS notification

Issue closed in SCP. Zahir Abd Latif

15:59 Support #13384 (Closed - End of life cycle): [SCP ID :##6567##] : Housekeeping Procedure

Issue closed in SCP. Zahir Abd Latif

09:39 Support #13425 (Closed - End of life cycle): [SCP ID :##6598##] : Deskmate Staff Directory : Staf...

Hi,
Kindly attend below request:-
Please update the deskmate staff directory as follows:
1) Staff new hire: ad... Zahir Abd Latif

February 20, 2023

11:35 Support #13413 (Closed - End of life cycle): [SCP ID :##6588##] : Deskmate : Sexual Harassment

Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif

11:34 Support #13412 (Closed - End of life cycle): [SCP ID :##6587##] : Deskmate :Staff Directory (09/0...

Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif

11:33 Support #13398 (Closed - End of life cycle): [SCP ID :##6578##] : Deskmate :Staff Directory (17/0...

Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif