B - Production Support » Maybank Support » Maybank BII eCustody Support

September 16, 2013

16:32 Support #3594: SCP ID# 962 : Space insertion in each chars

Hi All,
FYI,
This changes must happen in CAS Pin Mailer program. Gabby is the right person to make the changes.... Vincent Devethas

September 13, 2013

22:31 Support #3594: SCP ID# 962 : Space insertion in each chars

This is CR. But, since this is a quick solution. We will not charge them. Tan Lee Yong

20:44 Support #3594 (Closed - End of life cycle): SCP ID# 962 : Space insertion in each chars

Reported by Rante
some customers found difficulties in reading password provided by our PIN Mailer both for Tradec... Ahmad Hazri

September 12, 2013

17:30 Support #3592: SCP ID# 898 : eCustody server error

Toomy
link: http://docs.oracle.com/cd/E11035_01/wls100/plugins/isapi.html#wp112307... Ahmad Hazri

17:19 Support #3592 (Closed - End of life cycle): SCP ID# 898 : eCustody server error

System throw 500 http error when wrong password entered Ahmad Hazri

September 11, 2013

22:17 Support #3586 (Work Completed-End life cycle): SCP ID# 943 : [eCustody] PenTest

Reported by Jessy
Pls kindly help to open a request log pertaining to the above subject “PenTest”. The pending Pen... Ahmad Hazri

September 03, 2013

16:45 Change #3557 (Finished Development): SCP ID# 822 : Decimal number for quantity

* User already done to retest changes decimal number for quantity on Production Environment and no found error. Saputra Febhy Toomy

14:09 Change #3557 (Development / Work In Progress): SCP ID# 822 : Decimal number for quantity

1. This changes already deploy and testing in UAT Env by user.
The result :
* Now can input 20 digit number for ... Saputra Febhy Toomy

12:21 Change #3557 (Closed - End of life cycle): SCP ID# 822 : Decimal number for quantity

Details of issue:
For now in eCustody Production module Transaction - Trade entry only can input 10 digit number for... Ahmad Hazri

September 02, 2013

11:01 Support #3529 (Finished Development): SCP ID# 777 : eCustody Duplicate User

* User already retest for duplicate user in eCustody Admin and no found error.
* This issue already solved. Saputra Febhy Toomy

August 30, 2013

17:58 Support #3529 (Development / Work In Progress): SCP ID# 777 : eCustody Duplicate User

* This issue happen because there is duplicate user id in database so we need to check that duplicate user id and to ... Saputra Febhy Toomy

12:21 Support #3529: SCP ID# 777 : eCustody Duplicate User

Updated by vincent
Hi Toomy,
Untuk hapuskan dua record dari database produksi, rujuk kepada SQL query dia baw... Ahmad Hazri

12:21 Support #3529 (Closed - End of life cycle): SCP ID# 777 : eCustody Duplicate User

eCustody Duplicate User Ahmad Hazri

August 27, 2013

18:36 Support #3517 (Work Completed-End life cycle): Issue Task Scheduler (SCP ID : 745)

This issue already solved and below my investigation for this issue :
* This issue apparently because there are le... Saputra Febhy Toomy

17:50 Support #3517: Issue Task Scheduler (SCP ID : 745)

Hi Toomy,
Please place your findings and what is the solution for this issue. Vincent Devethas

17:40 Support #3517 (Work Completed-End life cycle): Issue Task Scheduler (SCP ID : 745)

Reported by Liebianto
Two Master Account didn't create in the ecustody system, because task scheduler didn't run. Ahmad Hazri

August 19, 2013

13:45 Change #3443 (Finished Development): [eCustody] PIL#10 - T&C/Sec-Privacy&A/c Charter/FAQ links ar...

* already testing in local, SIT Environment and UAT Environment
* already deploy in SIT Environment and UAT Environm... Saputra Febhy Toomy

13:41 Change #3443 (Closed - End of life cycle): [eCustody] PIL#10 - T&C/Sec-Privacy&A/c Charter/FAQ li...

To change hyperlink T&C and FAQ in after login to BII website. Saputra Febhy Toomy