Activity

From August 22, 2024 to September 20, 2024

September 19, 2024

11:09 Maybank Custody Support Support #14184 (New - Begin Life Cycle): SCP ID :##7146##] : To add the client name: Hi Najmi,
Kindly assist below request.... Nurul Akmal
11:06 Maybank Custody Support Support #14183 (New - Begin Life Cycle): [SCP ID :##7145##] : Report font format (RPT006, RPT007): Hi Najmi,
Kindly assist below request.... Nurul Akmal

September 18, 2024

10:20 Maybank Custody Support Support #14047 (Development / Work In Progress): [SCP ID :##7063##] : eCustody Latest User Manual: Najmi Pasarudin
10:19 Maybank Custody Support Support #14178 (User Acceptance Test): [SCP ID :##7140##] : Trade Authorization - Does not reset ...: Najmi Pasarudin
10:19 Maybank Custody Support Support #14178 (Development / Work In Progress): [SCP ID :##7140##] : Trade Authorization - Does ...: Najmi Pasarudin
10:19 Maybank Custody Support Support #14178 (Finished Development): [SCP ID :##7140##] : Trade Authorization - Does not reset ...: Najmi Pasarudin
10:18 Maybank Custody Support Support #14174 (User Acceptance Test): [SCP ID :##7136##] : Cash Report (RPT011) - Unable to view...: Najmi Pasarudin
10:18 Maybank Custody Support Support #14174 (Development / Work In Progress): [SCP ID :##7136##] : Cash Report (RPT011) - Unab...: Najmi Pasarudin
10:18 Maybank Custody Support Support #14174 (Finished Development): [SCP ID :##7136##] : Cash Report (RPT011) - Unable to view...: Najmi Pasarudin
10:18 Maybank Custody Support Support #14162 (User Acceptance Test): [SCP ID :##7125##] : Add 'Payment for Billing' in Payment ...: Najmi Pasarudin
10:17 Maybank Custody Support Support #14162 (Development / Work In Progress): [SCP ID :##7125##] : Add 'Payment for Billing' i...: Najmi Pasarudin
10:17 Maybank Custody Support Support #14162 (Finished Development): [SCP ID :##7125##] : Add 'Payment for Billing' in Payment ...: Najmi Pasarudin

September 16, 2024

02:02 Maybank RCAS Support Support #14181 (New - Begin Life Cycle): [SCP ID :##7143##] : RCMS V24 SIT: New user creation Pas...: Hi,
Kindly attend below request:-
Can you please check for new user creation Password pin email is not generated ... Zahir Abd Latif

September 03, 2024

20:16 Maybank RCAS Support Support #14170 (Investigation): [SCP ID :##7133##] : RSSO SIT - User Login_Hard Token_Expired otp...: Hi,
Kindly attend below request:-
M2UBIZM25-2316
Actual Result: User can still use Hard token OTP after 15 sec... Zahir Abd Latif

September 02, 2024

10:41 Maybank RCAS Support Support #14113 (Pending Customer Feedback): [SCP ID :##7102##] : RE: 20240802/SECURE2U/FORDECO SD...: Saadah suspected client key in apps PIN (which is designed as 6 digit) during transaction approval.
During transacti... binti Nazli Anuari Aina Najihah
10:39 Maybank RCAS Support Support #14113 (Development / Work In Progress): [SCP ID :##7102##] : RE: 20240802/SECURE2U/FORDE...: Customer reset password and retry, issue persists. Asked for logs during the attempt binti Nazli Anuari Aina Najihah
10:34 Maybank RCAS Support Support #14013 (Pending Customer Feedback): [SCP ID :##7037##] : 20240509/PROD/RCAS : Nur Nasuha ...: Advised to reset the password for user ID '00155709' and attempt to log in with the new password binti Nazli Anuari Aina Najihah
10:32 Maybank RCAS Support Support #14013 (Development / Work In Progress): [SCP ID :##7037##] : 20240509/PROD/RCAS : Nur Na...: According to the logs and spool provided, the HSM returned error response 01 – PIN verification failed binti Nazli Anuari Aina Najihah
10:28 Maybank RCAS Support Support #14044 (Pending Customer Feedback): [SCP ID :##7061##] : RE: New Customer Login reset pas...: Root Cause:
HSM return error 1 which is invalid credential during force change password attempt after first time log... binti Nazli Anuari Aina Najihah
10:27 Maybank RCAS Support Support #14044 (Development / Work In Progress): [SCP ID :##7061##] : RE: New Customer Login rese...: the HSM returned error code 1 which is invalid credential ( wrong user id / password ) during reset password attempt binti Nazli Anuari Aina Najihah
10:24 Maybank RCAS Support Support #14161 (System Integration Test): [SCP ID :##7124##] : RCAS_ Add_Other Application Access...: Asked them confirm which API was triggered and the timestamp of the attempt of adding application access to the user
... binti Nazli Anuari Aina Najihah
10:20 Maybank RCAS Support Support #14145 (System Integration Test): [SCP ID :##7116##] : RSSO SIT - Deleted Company User: Asked to confirm the timestamp and which API was triggered during the attempt to delete user from BBO SSO side
This ... binti Nazli Anuari Aina Najihah
10:17 Maybank RCAS Support Support #14145 (Development / Work In Progress): [SCP ID :##7116##] : RSSO SIT - Deleted Company ...: Checked the logs and suspected the API was not triggered binti Nazli Anuari Aina Najihah

August 29, 2024

17:17 Maybank Custody Support Support #14162 (User Acceptance Test): [SCP ID :##7125##] : Add 'Payment for Billing' in Payment ...: Hi,
Kindly attend below request:-
Add 'Payment for Billing' in Payment Instruction Authorization email, examples ... Zahir Abd Latif
12:51 Maybank Custody Support Support #14100: [SCP ID :##7089##] : To add MSS - Billing & Reporting email address in payment no...: SQL:
UPDATE "APP_CONFIG" SET SETTING_VALUE='mss.cash@maybank.com;mss.billing@maybank.com' where SETTING_VALUE='mss.c... Najmi Pasarudin

August 27, 2024

19:10 Maybank RCAS Support Support #14161 (Development / Work In Progress): [SCP ID :##7124##] : RCAS_ Add_Other Application...: binti Nazli Anuari Aina Najihah
19:10 Maybank RCAS Support Support #14146 (Work Completed-End life cycle): [SCP ID :##7117##] : RSSO SIT - Unable to Update ...: Root Cause:
The corporate ID data does not exist in the RCAS database causing NullPointerException when attempting t... binti Nazli Anuari Aina Najihah
19:09 Maybank RCAS Support Support #14146 (Development / Work In Progress): [SCP ID :##7117##] : RSSO SIT - Unable to Update...: binti Nazli Anuari Aina Najihah
19:08 Maybank RCAS Support Support #14147 (Work Completed-End life cycle): [SCP ID :##7118##] : Unable to Disable User in RC...: Root Cause:
The corporate ID data does not exist in the RCAS database causing NullPointerException when attempting t... binti Nazli Anuari Aina Najihah
19:07 Maybank RCAS Support Support #14148 (Work Completed-End life cycle): [SCP ID :##7119##] : RSSO SIT - Error while perfo...: Root Cause:
The corporate ID data does not exist in the RCAS database causing NullPointerException when attempting t... binti Nazli Anuari Aina Najihah
17:20 Maybank RCAS Support Support #14161 (Closed - End of life cycle): [SCP ID :##7124##] : RCAS_ Add_Other Application Acc...: Hi,
Kindly attend below request:-
M2UBIZM25-2301
Zahir Abd Latif
09:39 Maybank BII M2U-RIB Support Support #14120 (Closed - End of life cycle): [SCP ID :##7109##] : Failed Error when delete SI: Duplicated Aldien Fadhil

August 26, 2024

09:55 Maybank RCAS Support Support #14146: [SCP ID :##7117##] : RSSO SIT - Unable to Update User in RCAS. "Session Expired": Root Cause:
The corporate ID data does not exist in the RCAS database causing NullPointerException when attempting t... binti Nazli Anuari Aina Najihah
09:54 Maybank RCAS Support Support #14147 (Development / Work In Progress): [SCP ID :##7118##] : Unable to Disable User in R...: Root Cause:
The corporate ID data does not exist in the RCAS database causing NullPointerException when attempting t... binti Nazli Anuari Aina Najihah
09:53 Maybank RCAS Support Support #14148 (Development / Work In Progress): [SCP ID :##7119##] : RSSO SIT - Error while perf...: Root Cause:
The corporate ID data does not exist in the RCAS database causing NullPointerException when attempting t... binti Nazli Anuari Aina Najihah

August 22, 2024

11:50 Maybank RCAS Support Support #14113 (Investigation): [SCP ID :##7102##] : RE: 20240802/SECURE2U/FORDECO SDN BHD - 03WL...: Previously got pin length error since pinLength should be between 8-16. HSM returned response code 54.
User retry... binti Nazli Anuari Aina Najihah
11:28 Maybank RCAS Support Support #14148 (Investigation): [SCP ID :##7119##] : RSSO SIT - Error while performing your reque...: binti Nazli Anuari Aina Najihah
11:28 Maybank RCAS Support Support #14145 (Investigation): [SCP ID :##7116##] : RSSO SIT - Deleted Company User: binti Nazli Anuari Aina Najihah

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