B - Production Support » Maybank Support » Maybank BII M2U-RIB Support

February 09, 2018

09:24 Support #8233 (Closed - End of life cycle): SCP ID :##4412##] : M2U lock wait - cannot be accessed

Hi,
Kindly attend below request:
on 7 Feb 2018 issue session table lock wait happened again please investigate,
... Zahir Abd Latif

February 06, 2018

09:35 Support #7646 (Pending Customer Feedback): SCP ID :##3990##] : RMBP not displaying name and avail...

Provided debug IPA to customer on 2 Aug 2017, but no response from customer. Ngoh Chee Onn

09:27 Support #8105 (Work Completed-End life cycle): SCP ID :##4304##] : FTL - Bind SMS Token Issue

This issue had been deployed to production on 11 Jan 2018, please refer below for the root cause and resolution in em... Ngoh Chee Onn

January 25, 2018

12:31 Support #8209 (Closed - End of life cycle): SCP ID :##4395##] : MSS : Unlock TAC via failed only ...

Hi,
Kindly attend below request:
MSS : Unlock TAC via failed only on user reg via CC
MSS not sending customer ID... Zahir Abd Latif

January 23, 2018

09:21 Support #8201 (Closed - End of life cycle): SCP ID :##4389##] : [M2U-RMBP] Assessment Upgrade jav...

Hi,
Kindly attend below request:
Regarding EOS java version 1.6 our infra guys have recommendation to upgrade jav... Zahir Abd Latif

January 22, 2018

18:01 Support #8200 (Closed - End of life cycle): SCP ID :##4388##] : RMBP (M2U APPSS) PRODUCTION - can...

Hi,
Kindly attend below request:... Zahir Abd Latif