B - Production Support » PayNet RPPBO Support

July 15, 2021

14:37 Support #12106 (Pending Customer Feedback): [SCP ID :##5925##] : BO JBoss Server Hit Out Of Memory

Hi Zahir,
According to our findings, the fix in April to update the email thread to static variable will still inc... Ngoh Chee Onn

July 14, 2021

20:27 Support #12106 (Closed - End of life cycle): [SCP ID :##5925##] : BO JBoss Server Hit Out Of Memory

Hi,
Kindly attend below request:-
Since January 2021, BO JBoss server hit out of memory. Average it is happening ... Zahir Abd Latif

July 12, 2021

15:24 Support #12043 (Closed - End of life cycle): [SCP ID :##5907##] : Error when calling API

Issue closed in SCP. Zahir Abd Latif

15:24 Support #12043 (Development / Work In Progress): [SCP ID :##5907##] : Error when calling API

Zahir Abd Latif

15:23 Support #12037 (Closed - End of life cycle): [SCP ID :##5905##] : Dispute Module - Participant re...

Issue closed in SCP. Zahir Abd Latif

14:22 Support #12088 (Pending Customer Feedback): [SCP ID :##5923##] : Merchant Registration Form valid...

Hi Zahir,
Fixed had been delivered via email, currently pending customer to test on the staging environment.
Th... Ngoh Chee Onn

July 09, 2021

17:35 Support #12088 (Closed - End of life cycle): [SCP ID :##5923##] : Merchant Registration Form vali...

Hi,
Kindly attend below request:-
We were able to register merchant (http://172.16.100.122:8080/ss108/registratio... Zahir Abd Latif

July 01, 2021

14:13 Support #12037 (Pending Customer Feedback): [SCP ID :##5905##] : Dispute Module - Participant rep...

Ngoh Chee Onn

14:13 Support #12037 (Development / Work In Progress): [SCP ID :##5905##] : Dispute Module - Participan...

Hi All,
Please refer below for the finding and resolution. New package had been uploaded to SIT server, pending us... Ngoh Chee Onn

June 30, 2021

18:09 Support #12043: [SCP ID :##5907##] : Error when calling API

Fixed the issues with root cause and solution below:
Release:
server 172.16.100.122 under the "/logs/backoffice/r... Ngoh Chee Ping

09:34 Support #12037 (Investigation): [SCP ID :##5905##] : Dispute Module - Participant reported unable...

Ngoh Chee Onn

June 29, 2021

18:22 Support #12043 (Investigation): [SCP ID :##5907##] : Error when calling API

Ngoh Chee Ping

12:28 Support #12043 (Closed - End of life cycle): [SCP ID :##5907##] : Error when calling API

Hi,
Kindly attend below request:-
When we are calling for the API from BO portal, we hit below error.
2021/06/... Zahir Abd Latif

June 28, 2021

13:01 Support #12037 (Closed - End of life cycle): [SCP ID :##5905##] : Dispute Module - Participant re...

Hi,
Kindly attend below request:-
Bank user reported unable to perform any action to dispute as the error message... Zahir Abd Latif