B - Production Support » PayNet RPPBO Support

August 23, 2021

14:57 Support #12223 (Pending Customer Feedback): [SCP ID :##5958##] : Improving Text File Report Memor...

Hi All,
Alternative solution as below had been propose to customer and pending customer feedback.
1) Add in flu... Ngoh Chee Onn

14:56 Support #12225 (Pending SIT Deployment): [SCP ID :##5960##] : Date Picker Not working

Hi Zahir,
Fixed package had been delivered to customer and pending deploy into SIT environment to perform testing.... Ngoh Chee Onn

12:34 Support #12225 (Closed - End of life cycle): [SCP ID :##5960##] : Date Picker Not working

Hi,
Kindly attend below request:-
During recent release, our qa have run a regression on bo portal. Found data pi... Zahir Abd Latif

August 20, 2021

19:21 Support #12223 (Closed - End of life cycle): [SCP ID :##5958##] : Improving Text File Report Memo...

Hi,
Kindly attend below request:-
We are hitting memory issue while running TAR02 report (txt report) for MBB in ... Zahir Abd Latif

August 17, 2021

17:43 Support #12207 (Pending SIT Deployment): [SCP ID :##5955##] : Merchant And Product Request Author...

Hi Zahir,
Fixed package had been delivered to customer and pending customer to deploy and test on SIT environment.... Ngoh Chee Onn

15:10 Support #12207 (Closed - End of life cycle): [SCP ID :##5955##] : Merchant And Product Request Au...

Hi,
Kindly attend below request:-
Issue when Paynet Maker submitted Merchant Activation request from suspended:
... Zahir Abd Latif

August 16, 2021

18:09 Support #12196 (Pending SIT Deployment): [SCP ID :##5954##] : Merchant Name Validation

Hi Zahir,
War file and source file for this validation changes had been delivered and pending customer testing on ... Ngoh Chee Onn

14:58 Support #12196 (Closed - End of life cycle): [SCP ID :##5954##] : Merchant Name Validation

Hi,
Kindly attend below request:-
Issue:
Limiting merchant name length in portal from 128 to 35 .Currently the l... Zahir Abd Latif

August 05, 2021

18:14 Support #12150 (Pending Prod Deployment): [SCP ID :##5941##] : Portal Fix

Hi Zahir,
Fixed war file had been delivered, pending Paynet deploy this fixed war into production.
Thank you Ngoh Chee Onn

18:11 Support #12165 (Pending Customer Feedback): [SCP ID :##5945##] : RPP BO Portal Web Application Se...

Hi Zahir,
The fixed war and source files have been uploaded to Penril Customer Support Portal for customer to down... Ngoh Chee Onn

11:37 Support #12165 (Closed - End of life cycle): [SCP ID :##5945##] : RPP BO Portal Web Application S...

Hi,
Kindly attend below request:-
The security assessment on RPP BO Portal was completed with 1 Medium and 2 Low ... Zahir Abd Latif

July 30, 2021

15:54 Support #12150 (Closed - End of life cycle): [SCP ID :##5941##] : Portal Fix

Hi,
Kindly attend below request:-
Kindly help to look for below item :
1. SLA Date
-Currently SLA date is st... Zahir Abd Latif