Activity

From March 18, 2022 to April 16, 2022

April 15, 2022

11:44 Support #12920 (Pending Customer Feedback): [SCP ID :##6245##] : Transaction Fee is missing in Mo...
This root cause for this issue should be due to transaction offload split to 10 sub jobs, but trnxdatachargesbatch st... Ngoh Chee Ping
10:41 Support #12912 (Closed - End of life cycle): [SCP ID :##6241##] : Industry Fraud Portal Proxy Val...
Missing of numbers during conversion from csv to excel, causing but acc no field changing to numeric type during conv... Koh Hua Wong

April 14, 2022

23:11 Support #12914 (Pending Customer Feedback): [SCP ID :##6243##] : Special Character Inconsistency ...
Invalid address field validation
Solution: create new validator of address field to allow space , . - _ /
Koh Hua Wong
18:58 Support #12920 (Closed - End of life cycle): [SCP ID :##6245##] : Transaction Fee is missing in M...
Hi,
Kindly attend below request.
Bank complaint the transaction fee being charged in (Monthly Transaction report)...
Zahir Abd Latif
11:06 Support #12914 (Closed - End of life cycle): [SCP ID :##6243##] : Special Character Inconsistency...
Hi,
Kindly attend below request.
Name and address field rejected special character error in bulk upload but able ...
Zahir Abd Latif

April 11, 2022

16:05 Support #12912 (Closed - End of life cycle): [SCP ID :##6241##] : Industry Fraud Portal Proxy Val...
Hi,
Kindly attend below request.
Exported Proxy Value in CSV differs from value shown in UI.
Zahir Abd Latif
15:32 Support #12911 (Closed - End of life cycle): [SCP ID :##6240##] : Merchant Maintenance Report (MMR)
Hi,
Kindly attend below request.
Merchant maintenance report (MMR) should contains below records
1. merchant mai...
Zahir Abd Latif

April 08, 2022

14:42 Support #12889 (Closed - End of life cycle): [SCP ID :##6219##] : RPP Dispute - Unable to close ...
Issue closed in SCP. Zahir Abd Latif
14:42 Support #12895 (Closed - End of life cycle): [SCP ID :##6225##] : Duplicate and missing transacti...
Issue closed in SCP. Zahir Abd Latif
14:41 Support #12839 (Closed - End of life cycle): [SCP ID :##6175##] : No Audit Trail Result in Fraud ...
Issue closed in SCP. Zahir Abd Latif
14:40 Support #12883 (Closed - End of life cycle): [SCP ID :##6213##] : VA Scanning Findings
Issue closed in SCP. Zahir Abd Latif

April 06, 2022

14:36 Support #12850 (Closed - End of life cycle): [SCP ID :##6186##] : Invalid BIC Code Error Message ...
Issue closed in SCP. Zahir Abd Latif
14:28 Support #12857 (Closed - End of life cycle): [SCP ID :##6192##] : Portal SAF Enquiry Page Detail...
Issue closed in SCP. Zahir Abd Latif

April 05, 2022

22:49 Support #12900 (Pending SIT Deployment): [SCP ID :##6230##] : Participant User Unable to Access I...
The NAD_MAINTENANCE is initially match to node code NADENQ which is belongs to NAD Enquiry. This cause the credential... Koh Hua Wong

April 04, 2022

18:02 Support #12901 (Closed - End of life cycle): [SCP ID :##6231##] : Duplicate Logic for Proxy Value...
Hi Wong Koh Hua,
Kindly attend below request....
Nurul Akmal
14:48 Support #12900 (Closed - End of life cycle): [SCP ID :##6230##] : Participant User Unable to Acce...
Hi Wong Koh Hua,
Kindly attend below request....
Nurul Akmal
09:42 Support #12895 (Pending Customer Feedback): [SCP ID :##6225##] : Duplicate and missing transactio...
Solution: add order by trnxId to prevent unordered transaction with same initiated date. Koh Hua Wong

April 01, 2022

22:20 Support #12895 (Development / Work In Progress): [SCP ID :##6225##] : Duplicate and missing trans...
Duplicate and missing transaction in TAR02
-issues were caused by the order of transaction in patch fetching
-Trans...
Koh Hua Wong
Avatar?id=1966&size=24 14:24 Support #12889 (Pending Customer Feedback): [SCP ID :##6219##] : RPP Dispute - Unable to close d...
Hi Zahir,
Please refer below for our finding , resolution and preventive action. Now pending customer to feedback...
Ngoh Chee Onn
10:06 Support #12895 (Closed - End of life cycle): [SCP ID :##6225##] : Duplicate and missing transacti...
Hi,
Kindly attend below request:-
Please help to look on Production TAR02 Report issue. Currently we are having m...
Zahir Abd Latif

March 31, 2022

14:40 Support #12893 (Closed - End of life cycle): [SCP D :##6223##] : Creation of Participant User Acc...
Paynet request for creation of participant user access tagged to 2 group.
For current design, one participant user ...
Koh Hua Wong
13:30 Support #12893 (Closed - End of life cycle): [SCP D :##6223##] : Creation of Participant User Acc...
Hi,
Kindly attend below request:-
Is it possible to have 1 user access ID tagged to 2 different group? If yes, ho...
Zahir Abd Latif

March 28, 2022

19:38 Support #12889 (Closed - End of life cycle): [SCP ID :##6219##] : RPP Dispute - Unable to close ...
Hi,
Kindly attend below request:-
Hi Chee Onn,
I believe last time we had this issue, and we added extra loggi...
Zahir Abd Latif

March 24, 2022

16:56 Support #12839: [SCP ID :##6175##] : No Audit Trail Result in Fraud Module
set logGroupID in AppConfig.properties instead of hardcode in system. Koh Hua Wong

March 23, 2022

15:44 Support #12883 (Pending Customer Feedback): [SCP ID :##6213##] : VA Scanning Findings
For Item 1 to 4, updated and pushed the log4j version to 2.17.1(pom.xml) in the gitlab.
Item 5, advised Paynet to do...
Koh Hua Wong
14:44 Support #12884 (Work Completed-End life cycle): [SCP ID :##6214##] : Duplicate Bulk File ID Error...
Issue caused by invalid BIC-code of bank which is not exist. Case complete. Koh Hua Wong
Avatar?id=11132&size=24 10:45 Support #12744: [SCP ID :##6101##] : Monthly Transaction Fee - Getting the wrong fee scheme
Chee Ping and Ming Kit has a discussion on 21 JAN 2022.
Chee Ping provides 2 queries for data investigation. (Wanted...
Nai Cheng Yeat

March 22, 2022

20:49 Support #12884 (Pending Customer Feedback): [SCP ID :##6214##] : Duplicate Bulk File ID Error Mes...
Suspected Status of the Bank is 1. Koh Hua Wong
18:58 Support #12884 (Work Completed-End life cycle): [SCP ID :##6214##] : Duplicate Bulk File ID Error...
Hi,
Kindly attend below request:-
Unable to upload file from bulk upload function as per fixes provided from tick...
Zahir Abd Latif
16:52 Support #12883 (Closed - End of life cycle): [SCP ID :##6213##] : VA Scanning Findings
Hi,
Kindly attend below request:-
There are 5 findings (3 critical and 2 medium) from VA Scanning as per docu...
Zahir Abd Latif
16:30 Support #12838 (Pending Customer Feedback): [SCP ID :##6174##] : PayNet Industry Fraud Portal (IF...
Koh Hua Wong
16:30 Support #12838 (Development / Work In Progress): [SCP ID :##6174##] : PayNet Industry Fraud Porta...
Pendin for Paynet Feedback Koh Hua Wong
16:29 Support #12839 (Pending Customer Feedback): [SCP ID :##6175##] : No Audit Trail Result in Fraud M...
Koh Hua Wong
16:28 Support #12839 (Development / Work In Progress): [SCP ID :##6175##] : No Audit Trail Result in Fr...
Pending for Paynet feedback Koh Hua Wong

March 21, 2022

22:44 Support #12867 (Pending Customer Feedback): [SCP ID :##6201##] : Performance for Batch Job
Indexes created for Tables involved in the BatchJobs mentioned Koh Hua Wong
09:53 Support #12867 (Development / Work In Progress): [SCP ID :##6201##] : Performance for Batch Job
Koh Hua Wong
 

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