Z-Archive » Taylor

October 14, 2010

10:17 Support #538: Taylor: BVMC Workflow Issues

Carina replied on Thu, Oct 14, 2010 at 9:30 AM
Hi Amy,

Please refer to my reply below. The rest of the items, I ... Tan Lee Yong

10:16 Support #538 (Development / Work In Progress): Taylor: BVMC Workflow Issues

Amy replied to Carina on Thu, Oct 14, 2010 at 1:41 AM
1. Pending task under My Work, can I know which category doe... Tan Lee Yong

October 13, 2010

16:49 Task #521: Taylar Server Crash - twice in a month

Please see Case 534, 535,536, 537 538 and 539 for all related issues to this case. Tan Lee Yong

16:48 Support #534: Taylor Server Out of memory

Please refer to Case# 487 Tan Lee Yong

16:33 Support #539 (New - Begin Life Cycle): Taylor: Server Slowness

Andy reported that they are experiencing server slowness.
Below is the information gathered from server assessment t... Tan Lee Yong

16:27 Support #538 (Development / Work In Progress): Taylor: BVMC Workflow Issues

Carina reported that the BVMC workflow issues as attached Tan Lee Yong

16:22 Support #537 (Pending Customer Feedback): Taylor: SspException: Failed to update data

Amy replied on Monday, October 11, 2010 11:53 PM
Hi Andy,

Sorry for the late reply.

The table BV_PROC_IN... Tan Lee Yong

16:21 Support #537 (Pending Customer Feedback): Taylor: SspException: Failed to update data

Andy Reported:
On Mon, Oct 11, 2010 at 12:42 PM, Andy Tang Hon Mun <HonMun.Tang@taylors.edu.my> wrote:
Hi Amy,

... Tan Lee Yong

16:20 Task #536 (New - Begin Life Cycle): Taylor: Failed to customize authenticators error

Hazri found a lot of this error in the Taylor log:-
2010-10-11 09:23:38,068 ERROR [org.jboss.web.tomcat.security.con... Tan Lee Yong

16:14 Support #535: Taylor BV SQL Error: NestedSQLException

Andy told Hazri that normally if something bad happened to the server that caused the server to hang and crashed, aft... Tan Lee Yong

16:14 Support #535 (New - Begin Life Cycle): Taylor BV SQL Error: NestedSQLException

Andy reported:
The SQL error has nothing to do with the server crash.

This morning however, the student sync fai... Tan Lee Yong

16:10 Support #534 (Development / Work In Progress): Taylor Server Out of memory

Andy reported the out of memory (caused server hang) issue on Sept 23rd and 28th 2010.
As reported by Andy and he su... Tan Lee Yong

16:08 Task #521 (Development / Work In Progress): Taylar Server Crash - twice in a month

Hazri went on site at Oct 13 2010 10am - 12pm to investigate and understand the issues. Actually, this incident consi... Tan Lee Yong

October 12, 2010

11:19 Task #521: Taylar Server Crash - twice in a month

Ateh, please contact with Wai Ken on this issue. Tan Lee Yong

11:18 Task #521 (Development / Work In Progress): Taylar Server Crash - twice in a month

Customer reported as below:
On Tue, Oct 12, 2010 at 8:37 AM, Yip Wai Ken <waiken.yip@taylors.edu.my> wrote:
Hi Amy ... Tan Lee Yong

September 30, 2010

14:48 Phase II - Portal Revamp Task #303: Develop the Parent Portal

Update this task. Tan Lee Yong

14:47 Phase II - Portal Revamp Task #304: Develop the Student Portal

Update this task Tan Lee Yong

14:47 Phase II - Portal Revamp Task #302: Monitor and ensure Design delivery

Please do status update and also update the due date. Can upload the final design here if possible Tan Lee Yong

09:40 Support #487 (Work Completed-End life cycle): Portal crash almost everyday since 23rd of Septembe...

Andy Tang reported on Sept 28th 2010 9:13am:
Portal crash with java.lang.OutOfMemoryError: requested 1194696 bytes f... Tan Lee Yong