Support #10047

[SCP ID :##5040##] : Unable to Login to KFHOnline - Service currently unavailable

Added by Zahir Abd Latif about 5 years ago. Updated about 5 years ago.

Status:Closed - End of life cycleStart date:July 18, 2019
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request.

Customer unable to access her KFH Online access. Error as appeared as “You Have Been Log Out” “Service is Currently Unavailable”.
Name : GLOBE KNOTS ENTERPRISE
ID : blabbertoot
Last attempt : 18/7/2019 @ 11:45am

Please assist urgently.

error screen.png (141 KB) Zahir Abd Latif, July 18, 2019 16:58

History

#1 Updated by Zahir Abd Latif about 5 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Hafiz, Jul 24, 2019 04:26 PM:-

As our investigation. User unable to update mobile no due unable to get mobile no from Core. Please check on Core site to fix this issue.

#2 Updated by Zahir Abd Latif about 5 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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