Activity

From July 28, 2019 to August 26, 2019

18:05 Change #10129 (Closed - End of life cycle): [SCP ID :##5084##] : JomPAY Add Favourite: Hi,
Kindly attend below request.
Kindly asses the attached CR and comeback with the proposed solution. Zahir Abd Latif
17:46 Support #10128 (Closed - End of life cycle): [SCP D :##5083##] : Deskmate Update : New Hire Update: Hi,
Kindly attend below request.
Kindly update the deskmate staff directory as follows:
Staff ID
Name
Di... Zahir Abd Latif
15:45 Support #10127 (Closed - End of life cycle): [SCP ID :##5082##] : Missing RPP Transaction Details...: Hi,
Kindly attend below request.
There is missing transaction details for RPP transaction in Fraud email notifica... Zahir Abd Latif
15:10 Support #10126 (Closed - End of life cycle): [SCP ID :##5081##] : DuitNow Fund Transaction Failur...: Hi,
Kindly attend below request.
We have received few calls from customer unable to perform Duitnow transactions ... Zahir Abd Latif
14:59 Support #10125 (Closed - End of life cycle): [SCP ID :##5080##] : KFHOnline - Duitnow Transfer issue: Hi,
Kindly attend below request.
Card No. : 4678039700042550
Transaction amount ... Zahir Abd Latif

16:19 Support #10123 (Closed - End of life cycle): [SCP ID :##5078##] : FPX Fraud Email Notification Title: Hi,
Kindly attend below request.
This is to formalize the issue reported by user whereby the fraud notification t... Zahir Abd Latif
16:09 Support #10122 (Closed - End of life cycle): [SCP ID :##5077##] : To demolish Info Site (KFHMB): Hi,
Kindly attend below request.
Corporate Comm has confirmed that KFHMB instance is no longer use and we can pro... Zahir Abd Latif

17:29 Support #10119 (Closed - End of life cycle): [SCP ID :##5075##] : Deskmate Update : News Section: Hi Hafiz,
Kindly attend below request.
Kindly upload the news in the deskmate news section as follow:
1)
Ne... Nurul Akmal
16:00 Support #10117 (Closed - End of life cycle): [SCP ID :##5074##] : Failed to Perform Jompay Mainta...: Hi Hafiz,
Kindly attend below request.... Nurul Akmal
09:40 Support #10114 (Closed - End of life cycle): [SCP ID :##5073##] : Tabung Haji Report File: Hi,
Kindly attend below request.
Please find the attached file for requirement of generating new report file for ... Zahir Abd Latif

12:14 Support #10052 (Closed - End of life cycle): [SCP ID :##5044##] : BIB - Unable to perform Bill Pa...: Issue closed in SCP. Zahir Abd Latif

16:21 Support #10096 (Closed - End of life cycle): [SCP ID :##5066##] : FPX Transaction Unsuccessful: Hi,
Kindly attend below request:
Customer performed FPX transaction amounting RM1,492.00 dated 07/08/2019 transa... Zahir Abd Latif

16:34 Support #10084 (Closed - End of life cycle): [SCP ID :##5061##] : unable to increase limit up to...: Hi,
Kindly attend below request:
Details of customers are as follows:
UserId : 61647
Date & Time: 3... Zahir Abd Latif

14:23 Support #10083 (Closed - End of life cycle): [SCP ID :##5060##] : Geolocation Fraud Detection: Hi,
Kindly attend below request:
Prior UIUX,MSL and error code mapping impelmentation, Penril has raised the conc... Zahir Abd Latif

14:40 Support #10081 (Closed - End of life cycle): [SCP ID :##5058##] : Registered RENTAS,IBG & JOMPAY ...: Hi,
Kindly attend below request:
Customer EMRAIL SDN. BHD. performed registered RENTAS,IBG & JOMPAY amounting RM3... Zahir Abd Latif

13:49 Support #10076 (Closed - End of life cycle): [SCP ID :##5055##] : OUT OF MEMORY issue: Hi,
Kindly attend below request.
Kindly assist to find the rootcause why the server keep having OUT OF MEMORY iss... Zahir Abd Latif
10:44 Support #10075 (Work Completed-End life cycle): [SCP ID :##5054##] : Deskmate Update : End of emp...: Hi Lizahwati,
Kindly attend below request.... Nurul Akmal

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