Support #10117
[SCP ID :##5074##] : Failed to Perform Jompay Maintanence
Status: | Closed - End of life cycle | Start date: | August 15, 2019 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY RIB | Spent time: | - | |
Target version: | - |
Description
Hi Hafiz,
Kindly attend below request.
CUSTOMER ENCOUNTERED ERROR MESSAGE 'SERVICE IS CURRENTLY UNAVAILABLE' WHEN PERFORMING ADD FAVORITE FOR JOMPAY. PLEASE REFER TO THE ATTACHMENTS FOR FURTHER DETAILS 1) TIMESTAMP: 11:46AM 2) TRANSACTION PERFORMED: JOMPAY MAINTENANCE - ADD FAV 3) LOGIN ID: ABID00
Thank you.
History
#1 Updated by Yap Kah Yan about 5 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Hafizudin MD to Zahir Abd Latif
Root Cause: ORA-00001: unique constraint (BVUSERPRD.IB_JOMPAY_REGISTERED_PK) violated
Fix: Add sequence and trigger to ensure the OID is unique for the table.
Patch: \\10.20.8.35\Internet Banking\20190821_5084_Jompay_add
#2 Updated by Zahir Abd Latif about 5 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.