Support #10145
[SCP ID :##5090##] : RPP DuitNow Problem - 21082019
Status: | Closed - End of life cycle | Start date: | August 22, 2019 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY RIB | Spent time: | - | |
Target version: | - |
Description
Hi Hafiz,
Kindly attend below request.
Please help to investigate one unsuccesful duitNow transaction yesterday. Logs are available at below path and attached the screen shot of the transaction details. \\10.20.8.35\Internet Banking\IB_Issues_and_Logs\21082019_ib_logs Please check whether the issue is due to the special character as per attached
Thank you.
History
#1 Updated by Yap Kah Yan about 5 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Hafizudin MD to Zahir Abd Latif
Error returned from PowerCard is 0042. IT need to check PowerCard and/or CORE
#2 Updated by Zahir Abd Latif about 5 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.