Support #10145

[SCP ID :##5090##] : RPP DuitNow Problem - 21082019

Added by Nurul Akmal about 5 years ago. Updated about 5 years ago.

Status:Closed - End of life cycleStart date:August 22, 2019
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY RIBSpent time:-
Target version:-

Description

Hi Hafiz,
Kindly attend below request.

Please help to investigate one unsuccesful duitNow transaction yesterday. Logs are available at below path and attached the screen shot of the transaction details.

\\10.20.8.35\Internet Banking\IB_Issues_and_Logs\21082019_ib_logs

Please check whether the issue is due to the special character as per attached

Thank you.

duitNow_issue_22082019.png (19.1 KB) Nurul Akmal, August 22, 2019 12:08

History

#1 Updated by Yap Kah Yan about 5 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif

Error returned from PowerCard is 0042. IT need to check PowerCard and/or CORE

#2 Updated by Zahir Abd Latif about 5 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 0 to 100

Issue closed in SCP.

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