Support #10155

[SCP ID :##5094##] : RENTAS TRANSACTION NOT REFLECTED

Added by Zahir Abd Latif about 5 years ago. Updated about 5 years ago.

Status:Closed - End of life cycleStart date:August 26, 2019
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY CORUSSpent time:-
Target version:-

Description

Hi,
Kindly attend below request.

Customer SOWLEX LUXURY VENTURE has performed RENTAS transaction DD 23/08/2019 amount RM23,000.00 transaction not processed and not captured at CORUS however amount has been debited from customer account

Please advise.

error screen.jpg (49.7 KB) Zahir Abd Latif, August 26, 2019 11:31

History

#1 Updated by Zahir Abd Latif about 5 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Yap Kah Yan to Zahir Abd Latif
  • % Done changed from 0 to 100

Hafiz, Aug 26, 2019 05:52 PM:-

From our investigation , We cannot found any error on approved time. We suspect this is intermittent issue. 
If similar issue happen frequently, please restart server service.

#2 Updated by Zahir Abd Latif about 5 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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