Support #10155
[SCP ID :##5094##] : RENTAS TRANSACTION NOT REFLECTED
Status: | Closed - End of life cycle | Start date: | August 26, 2019 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY CORUS | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request.
Customer SOWLEX LUXURY VENTURE has performed RENTAS transaction DD 23/08/2019 amount RM23,000.00 transaction not processed and not captured at CORUS however amount has been debited from customer account
Please advise.
History
#1 Updated by Zahir Abd Latif about 5 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
- % Done changed from 0 to 100
Hafiz, Aug 26, 2019 05:52 PM:-
From our investigation , We cannot found any error on approved time. We suspect this is intermittent issue. If similar issue happen frequently, please restart server service.
#2 Updated by Zahir Abd Latif about 5 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.