Support #10052
[SCP ID :##5044##] : BIB - Unable to perform Bill Payment
| Status: | Closed - End of life cycle | Start date: | July 21, 2019 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Please help to check on unsuccesful bill payment performed at CMS instance after the transaction been approved.
Logs have been sent previously at :
\\10.20.8.35\Internet Banking\IB_Issues_and_Logs\20072019_esb
History
#1
Updated by Yap Kah Yan about 5 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
Root Cause: Missing patch ePay TLS 1.2 during previous migrations (Jan 2018)
Solution: Deployed ePay TLS 1.2 into production at 21/07/2019. Managed to perform ePay transactions.
#2
Updated by Zahir Abd Latif about 5 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.