Support #10090
[SCP ID :##5064##] : Initiator unable login got error ‘you has been idle for more than 5 minutes’
| Status: | Work Completed-End life cycle | Start date: | August 07, 2019 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Initiator unable login got error ‘you has been idle for more than 5 minutes’ on 01/08/2019 10.23am
Company Id:
3678
CIF Number:
290141445
Company Name:
TANJUNG EMAS TRADING SDN BHD
Username
Full Name
Role
User Status
FTL Completed
Updated By
Updated Date
1
MISSKHOK
KHOK CHIEU MEE
Initiator
ACTIVE
Yes
KHOK CHIEU MEE
18/07/2019 15:23:47
History
#1
Updated by Stephanie Sufrapto about 5 years ago
- Status changed from New - Begin Life Cycle to Work Completed-End life cycle
- Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
- % Done changed from 0 to 100
[8/1/19 10:25:39:743 SGT] 0000016c SystemOut O [01/08/2019] [10:25:39:743] [ERROR] [IBAccountSummaryServices]:527 - Error details : org.hibernate.NonUniqueResultException: query did not return a unique result: 2
at org.hibernate.impl.AbstractQueryImpl.uniqueElement(AbstractQueryImpl.java:844)
at org.hibernate.impl.CriteriaImpl.uniqueResult(CriteriaImpl.java:328)
at net.penril.bib.core.hibernate.AccountDAOImpl.getAccountByAccountNo(AccountDAOImpl.java:607)
at com.ib.enterprise.services.ib102_enquiry.summary.IBAccountSummaryServices.execute(IBAccountSummaryServices.java:234)
at com.ib.bib.controller.actions.ib102_enquiry.summary.IBAccountSummaryAction.execute(IBAccountSummaryAction.java:79)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
Query Result we found the issue is cause by account assigned to two different company
Please close this issue. TQ