Activity

From July 09, 2019 to August 07, 2019

17:14 Support #10078 (Pending Customer Feedback): [SCP ID :##5057##] : unlocked CA not appear at checke...: Give query to user
-- Check for permision for admin user. update with adminUserInsertHere the approver username th... Stephanie Sufrapto
17:13 Support #10082 (Pending Prod Deployment): [SCP ID :##5059##] : RPP Transaction rejected error cod...: Issue cause by additional space under dropdown value for RPP Instant Payment Type.
We have remove the space for LOAN... Stephanie Sufrapto
17:13 Support #10090 (Work Completed-End life cycle): [SCP ID :##5064##] : Initiator unable login got ...: [8/1/19 10:25:39:743 SGT] 0000016c SystemOut O [01/08/2019] [10:25:39:743] [ERROR] [IBAccountSummaryServices]:527... Stephanie Sufrapto
17:12 Support #10093 (Work Completed-End life cycle): [SCP ID :##5065##] : BIB not accessible: J2CA0045E: Connection not available while invoking method createOrWaitForConnection for resource jdbc/ProdAgroDatasou... Stephanie Sufrapto
11:06 Support #10093 (Work Completed-End life cycle): [SCP ID :##5065##] : BIB not accessible: Hi,
Kindly attend below request:
Customer complaint BIB was not accessible on 06/08/2019 9:30pm. Based on checkin... Zahir Abd Latif
09:18 Support #10090 (Work Completed-End life cycle): [SCP ID :##5064##] : Initiator unable login got ...: Hi,
Kindly attend below request:
Initiator unable login got error ‘you has been idle for more than 5 minutes’ o... Zahir Abd Latif

11:50 Support #10082 (Work Completed-End life cycle): [SCP ID :##5059##] : RPP Transaction rejected err...: Hi,
Kindly attend below request:
RPP Transaction rejected error code 0015, based on checking it cause by message ... Zahir Abd Latif

10:40 Support #10078 (Closed - End of life cycle): [SCP ID :##5057##] : unlocked CA not appear at check...: Hi,
Kindly attend below request:
Unlocked CA not appear at checker authorization list. No error prompt at maker s... Zahir Abd Latif
10:02 Support #9985 (Work Completed-End life cycle): [SCP ID :##5013##] : TAC request issue: No feedback.
Please close this . TQ Stephanie Sufrapto
10:01 Support #10073 (Work Completed-End life cycle): [SCP ID :##5053##] : cannot add fav jompay: BAU process. Checking for add fav jompay is based on bene ref name.
Please close this. TQ Stephanie Sufrapto
10:00 Support #10062 (Work Completed-End life cycle): [SCP ID :##5048##] : epay trnx not captured: Issue cause by response from the fuse taking too long, the IB session is become invalid.
Stephanie Sufrapto
09:58 Support #9975 (Work Completed-End life cycle): SCP ID :##5004##] : change to use jompay = Y to tr...: Deploy to production 26/07/2019
Please close this issue. TQ Stephanie Sufrapto

09:58 Support #10073 (Work Completed-End life cycle): [SCP ID :##5053##] : cannot add fav jompay: Hi Stephanie,
Kindly attend below request.... Nurul Akmal

14:24 Support #10062 (Work Completed-End life cycle): [SCP ID :##5048##] : epay trnx not captured: Hi,
Kindly attend below request:
we notice that recently there are an issue epay trnx not captured in IBAM as bel... Zahir Abd Latif

15:37 Support #10033 (Pending Prod Deployment): [SCP ID:##5030##] : error insufficient fund not display...: Issue cause by error message not populated correctly
patch below
D:\was-workspace\01 Download WAR files from Penril... Stephanie Sufrapto
15:36 Support #10031 (Pending Prod Deployment): [SCP ID :##5028##] : bulk payment - multiple payment: Issue is cause by details limit in front end not match with database limit.
We have provide the fixes below. It wa... Stephanie Sufrapto
15:35 Support #9939 (Work Completed-End life cycle): SCP ID :##4969##] : Agronet Account Locked: Hi Zahir,
User find the patch from phase 1 is sufficient enough.
You can close this.
TQ Stephanie Sufrapto
15:33 Support #9975 (Pending Prod Deployment): SCP ID :##5004##] : change to use jompay = Y to trigger ...: Hi,
Patch given to Ilah.
Waiting for deployement
D:\was-workspace\01 Download WAR files from Penril\5004-chan... Stephanie Sufrapto
15:30 Support #9985 (Pending Customer Feedback): [SCP ID :##5013##] : TAC request issue: The issue cause when user click the tac request multiple times under second.
We suggest to disable the TAC button a... Stephanie Sufrapto
15:28 Support #9992 (Work Completed-End life cycle): [SCP ID :##5017##] : DuitNow Customer Demographic ...: zahir,
Can close this issue.
TQ Stephanie Sufrapto

11:14 Support #10033 (Work Completed-End life cycle): [SCP ID:##5030##] : error insufficient fund not d...: Hi,
Kindly attend below request:
Please help to check.
!https://support.penril.net/inlineimages/WorkOrder/Jul2... Zahir Abd Latif
09:34 Support #10031 (Work Completed-End life cycle): [SCP ID :##5028##] : bulk payment - multiple payment: Hi,
Kindly attend below request:
Customer (PPPNP) performed Multiple Payment but status still pending. The list o... Zahir Abd Latif

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