Support #10248

[SCP ID :##5117##] : Fund Transfer Issue | CM CLEANING SERVICE & LABOUR SUPPLY |

Added by Zahir Abd Latif about 5 years ago. Updated almost 5 years ago.

Status:Closed - End of life cycleStart date:September 17, 2019
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY BIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

CUSTOMER COMPLAINT THAT RECENTLY, WHENEVER HER CLIENT WANTED TO TRANSFER FROM OTHER BANK TO HER KFH COMPANY ACCOUNT (CMS), IT SHOWS MURUGAMAH'S NAME (OWNER OF THE COMPANY) INSTEAD OF CM CLEANING SERVICE & LABOUR SUPPLY.

IT IS REFERRING TO COMPANY ACCT NO: 006105001215.

KINDLY CHECK AND RECTIFY.

fundtfr_benename.jpg (33.9 KB) Zahir Abd Latif, September 17, 2019 14:18

History

#1 Updated by Yap Kah Yan almost 5 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif

Findings:
Incoming transaction not handled by IB (other bank transferring to KFH)

Solution
to check with HPS (other vendor)

#2 Updated by Zahir Abd Latif almost 5 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 0 to 100

Issue closed in SCP.

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