Support #10248
[SCP ID :##5117##] : Fund Transfer Issue | CM CLEANING SERVICE & LABOUR SUPPLY |
Status: | Closed - End of life cycle | Start date: | September 17, 2019 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY BIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
CUSTOMER COMPLAINT THAT RECENTLY, WHENEVER HER CLIENT WANTED TO TRANSFER FROM OTHER BANK TO HER KFH COMPANY ACCOUNT (CMS), IT SHOWS MURUGAMAH'S NAME (OWNER OF THE COMPANY) INSTEAD OF CM CLEANING SERVICE & LABOUR SUPPLY.
IT IS REFERRING TO COMPANY ACCT NO: 006105001215.
KINDLY CHECK AND RECTIFY.
History
#1 Updated by Yap Kah Yan almost 5 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Hafizudin MD to Zahir Abd Latif
Findings:
Incoming transaction not handled by IB (other bank transferring to KFH)
Solution
to check with HPS (other vendor)
#2 Updated by Zahir Abd Latif almost 5 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.