Support #10291
[SCP ID :##5129##] : Unable to Activate KFHOnline
| Status: | Closed - End of life cycle | Start date: | September 26, 2019 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
CUSTOMER’S NAME : CHUA BUN HUI
DEBIT CARD NO : 4678039300162683
ACCOUNT NO : 001142027547
IC NO : 781006145951
TEL NO : 60126182050
HD NUM: HD00021758
THE ABOVE CUSTOMER CALLED CONTACT CENTRE TO ACTIVATE KFHONLINE BUT ERROR APPEARED IN BVMC SYSTEM.
WE NOTICED THAT UNDER ACTIVATION MENU IN BVMC, IF KFHONLINE REGISTRATION IS SUCCESSFUL, WE SHOULD BE ABLE TO VIEW FIELDS 'RIM STATUS' AND 'ACCOUNT STATUS'. BUT FOR THIS CUSTOMER, THESE FIELDS ARE MISSING FROM THE PAGE.
PLEASE ADVICE.
History
#1
Updated by Zahir Abd Latif almost 5 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Informed by Kah Yan issue was resolved by kfh site.
Issue closed in SCP.