Support #10346
[SCP ID :##5145##] : CMS Registered Third Party Transfer - YAYASAN DARUL IKHLAS - HD00021875
| Status: | Closed - End of life cycle | Start date: | October 11, 2019 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Customer complains on unsuccessful CMS Registered Third Party Transfer, Error code: P 9999.
They insist to know why the transaction been rejected.
Transaction details appended as attached.
All the related logs were placed at below directory:
\\10.20.8.50\Insert Here\IB Logs\09102019
History
#1 Updated by Anonymous almost 5 years ago
- Assignee changed from Hafizudin MD to Amran Siti Nadhirah
Please update findings & resolution
#2
Updated by Amran Siti Nadhirah almost 5 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
Root cause: Missing a single quote on the field
Solution: Code has been changed by adding a missing condition in the GenericESBServicesImpl.java
: Testing has been done
The patch has been sent to the customer on Tue, Oct 15, 6:28 PM:
The patch, migration plan and Test Result can find in below path:
10.20.8.35\ Internet Banking\ 20191015_5145_CMS_Registered_Third_Party
#3
Updated by Zahir Abd Latif almost 5 years ago
- Assignee changed from Amran Siti Nadhirah to Zahir Abd Latif
- % Done changed from 0 to 100
#4
Updated by Zahir Abd Latif almost 5 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.