Support #10374

[SCP D :##5150##] : Failed Duitnow Transfer to Hong Leong Bank

Added by Zahir Abd Latif almost 5 years ago. Updated almost 5 years ago.

Status:Closed - End of life cycleStart date:October 17, 2019
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Please help to check on the failed Duitnow transfer to Hong Leong Bank.
One of our user failed to transfer fund to Hong Leong Bank, KFHOnline displayed error: 

"Error while performing your request. Service is currently unavailable. Please try again later."

as per below details:
Name : AU YOONG SEE WENG
Account number : 001106010602
Date : 17/10/2019
Timestamp : Between 2:10PM - 2:26PM

All the related logs are located at below directory:
\\10.20.8.50\Insert Here\IB Logs\17102019

History

#1 Updated by Zahir Abd Latif almost 5 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Kah Yan, Oct 18, 2019 09:09 AM:-

Dear Sufian,

As per yesterday's phone conversation, the fix has been provided previously.
Please refer to below email for the patch.

#2 Updated by Zahir Abd Latif almost 5 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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