Support #10462

[SCP ID :##5184##] : IBG Credit Card Payment Not Succesful

Added by Zahir Abd Latif almost 5 years ago. Updated over 4 years ago.

Status:Closed - End of life cycleStart date:November 25, 2019
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY IBGSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Please investigate on Failed credit card payment via IBG. The fail reason is 'Unable to locate profile'.
Below are the details:

Card No = 4092750101000249
Amount = RM1
Date of IBG Processed Payment: 14/11/2019

Log is available at below path:
\\10.20.8.35\Internet Banking\IB_Issues_and_Logs\14&15nov_logs

Kindly investigate and revert.

History

#1 Updated by Zahir Abd Latif almost 5 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Hafiz,Dec 5, 2019 05:05 PM:-

We found credit card webservice link contain space (yellow label) at IBGWS.war and scheduler.war. Please update credit card webservice link with correct link

server : kfhib18
link:
1) IBGWS.war/WEB-INF/classes/i18n/Setting.properties
2) scheduler.war/WEB-INF/classes/i18n/Setting.properties

Currently production:-
credit.card.create.transaction=http://kfhib18:8181/CreditCard_WS /services/CCCreateAccountTransactionService?wsdl
credit.card.get.details=http://kfhib18:8181/CreditCard_WS /services/CCGetCardDetailsServices?wsdl

Replace with (remove space)
credit.card.create.transaction=http://kfhib18:8181/CreditCard_WS/services/CCCreateAccountTransactionService?wsdl
credit.card.get.details=http://kfhib18:8181/CreditCard_WS/services/CCGetCardDetailsServices?wsdl

#2 Updated by Zahir Abd Latif over 4 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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