Activity
From January 05, 2020 to February 03, 2020
February 03, 2020
- 11:47 Support #10546 (Pending Customer Feedback): [SCP ID :##5212##] : CMS - Duplicate Transaction at V...
- Hafiz, Jan 31, 2020 11:45 AM:-
Investigation result
1. No error found at log file for jompay transaction
2.... - 11:33 Support #10518 (Closed - End of life cycle): [SCP ID :##5203##] : BulkPayment Engine Failed
- Issue closed in SCP.
- 11:32 Support #10462 (Closed - End of life cycle): [SCP ID :##5184##] : IBG Credit Card Payment Not Suc...
- Issue closed in SCP.
- 11:31 Support #10464 (Closed - End of life cycle): [SCP ID :##5186##] : Missing record in ePay recon fi...
- Issue closed in SCP.
- 11:30 Support #10567 (Closed - End of life cycle): [SCP ID :##5221##] : Deskmate Update : New Hire Update
- Issue closed in SCP.
- 11:30 Support #10554 (Closed - End of life cycle): [SCP ID :##5217##] : Deskmate Update : End of employ...
- Issue closed in SCP.
- 11:29 Support #10562 (Closed - End of life cycle): [SCP ID :##5220##] : Deskmate: Pay Day 2020 Calendar
- Issue closed in SCP.
- 11:27 Support #10575 (Pending Customer Feedback): [SCP ID :##5225##] : Unable to Approve IBG Transaction
- Kah Yan, Jan 10, 2020 06:12 PM:-
Since the transaction is unsuccessful, please advise customer to redo the transac... - 11:25 Support #10581 (Closed - End of life cycle): [SCP ID :##5226##] : Deskmate Update : Unit BCP Team...
- Issue closed in SCP.
- 11:12 Support #10586 (Closed - End of life cycle): [SCP ID :##5229##] : Error transaksi | KFH Online Go...
- Kar Chun, Jan 17, 2020 06:52 PM:-
We require the version of the browser used, and the steps to reproduce this issu... - 10:53 Bug #10568 (Closed - End of life cycle): [SCP ID :##5223##] : IBG W1 Rejected - Invalid Record Size
- Sufian, Jan 20, 2020 05:00 PM:-
The issue is already rectified.
It was caused by special character in customer ... - 10:43 Support #10593 (Closed - End of life cycle): 5231 - Deskmate Update : End of employment
- Issue closed in SCP.
- 10:38 Support #10594 (Pending Customer Feedback): [SCP ID :##5233##] : Unable to register KFH Online
- Hafiz, Jan 20, 2020 06:28 PM:-...
- 10:13 Support #10618 (Closed - End of life cycle): [SCP ID :##5241##] : Deskmate Update : Branch Directory
- Issue closed in SCP.
January 31, 2020
- 18:49 Support #10618 (Pending Customer Feedback): [SCP ID :##5241##] : Deskmate Update : Branch Directory
- 17:02 Support #10618 (Closed - End of life cycle): [SCP ID :##5241##] : Deskmate Update : Branch Directory
- To remove Tanjung Manis Branch from the Deskmate directory.
January 30, 2020
- 10:27 Migration #10238 (Work Completed-End life cycle): SCP#5047- CMS FPX Issue - Error Code 1H - Consu...
- 10:26 Support #10544 (Investigation): [SCP ID :##5210##] : Weblogic DR - telnet issue
January 24, 2020
- 12:30 Support #10607 (Closed - End of life cycle): [SCP ID :##5236##] : RFI - Window 4 Missing Report
- Hi Hafiz,
Kindly attend below request....
January 20, 2020
- 17:30 Support #10567 (Pending Customer Feedback): [SCP ID :##5221##] : Deskmate Update : New Hire Update
- Done update. Pending user to review.
- 16:15 Support #10594 (Closed - End of life cycle): [SCP ID :##5233##] : Unable to register KFH Online
- Hi Hafiz,
Kindly attend below request.
Customer called today complained they still unable to register KFH Online ... - 11:57 Support #10593 (Closed - End of life cycle): 5231 - Deskmate Update : End of employment
- Hi Lizahwati,
Kindly remove the following staff from the staff directory:
Staff Id Name ...
January 15, 2020
- 18:28 Support #10586 (Closed - End of life cycle): [SCP ID :##5229##] : Error transaksi | KFH Online Go...
- Hi Hafiz,
Kindly assist blow issue.... - 15:43 Support #10584 (Work Completed-End life cycle): [SCP ID :##5227##] : Desmate update : BCP Crisis ...
- Dear Lizahwati,
Kindly attend below request....
January 14, 2020
- 15:20 Support #10581 (Pending Customer Feedback): [SCP ID :##5226##] : Deskmate Update : Unit BCP Team ...
- Done. Pending user to verify and feedback.
- 10:29 Support #10581 (Closed - End of life cycle): [SCP ID :##5226##] : Deskmate Update : Unit BCP Team...
- Dear Lizahwati,...
January 10, 2020
- 11:45 Support #10575 (Closed - End of life cycle): [SCP ID :##5225##] : Unable to Approve IBG Transaction
- Hi Hafiz,
Kindly attend below request....
January 09, 2020
- 09:45 Bug #10568 (Closed - End of life cycle): [SCP ID :##5223##] : IBG W1 Rejected - Invalid Record Size
- Hi Hafiz,
Kindly assist to check....
January 08, 2020
- 16:22 Support #10567 (Closed - End of life cycle): [SCP ID :##5221##] : Deskmate Update : New Hire Update
- Hi Sis Lizahwati.
Kindly attend below request.
Kindly update the staff directory with the new hires details as fo...
January 06, 2020
- 10:02 Support #10554 (Pending Customer Feedback): [SCP ID :##5217##] : Deskmate Update : End of employm...
- Done.Pending user to verify.
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