Support #10546

[SCP ID :##5212##] : CMS - Duplicate Transaction at Verifier and Approver Screen

Added by Zahir Abd Latif over 4 years ago. Updated over 4 years ago.

Status:Closed - End of life cycleStart date:December 23, 2019
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY CORUSSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

PLEASE HELP TO ASSIST ON BELOW ISSUE:

1. USER PERFORM SEVERAL JOMPAY TRANSACTION USING CMS ONCE FOR EACH INSTRUCTION
2. AT VERIFIER AND APPROVER SCREEN, 4 SAME INSTRUCTION APPEAR DUPLICATED
3. MAY REFER TO ATTACHED REPORT FROM CORUS, REF AND AMOUNT OF DUPLICATE TRANSACTION

ALL THE RELATED LOGS CAN BE FOUND AT BELOW DIRECTORY:
\\10.20.8.50\Insert Here\IB Logs\23122019

HD00022239_20191218_085538.docx (78 KB) Zahir Abd Latif, December 23, 2019 16:07

HD00022239_20191218_085551.csv Magnifier (6.6 KB) Zahir Abd Latif, December 23, 2019 16:07

History

#1 Updated by Zahir Abd Latif over 4 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Hafiz, Jan 31, 2020 11:45 AM:-

Investigation result

1. No error found at log file for jompay transaction

2. No unusual method that lead duplicate record in source code and class file

3. Found 53 similar record at database consist Jompay and FPX transaction from 2016 to 2019

Suggestion

1. Kindly confirm if we can add additional logger to track this issue for Jompay and FPX

#2 Updated by Zahir Abd Latif over 4 years ago

Hafiz,Feb 14, 2020 05:34 PM:-

Patches is ready to deploy to Staging server. Please get the latest patches from below path:-

//10.20.8.35/internet banking/20200210_5212_jompay_fpx_logger

#3 Updated by Zahir Abd Latif over 4 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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