Support #10464
[SCP ID :##5186##] : Missing record in ePay recon file for 24/11/2019
| Status: | Closed - End of life cycle | Start date: | November 26, 2019 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
CELCOM PREPAID TOP UP VIA KFH ONLINE NOT CAPTURE INTO EPAY RECON FILE IN BVMC. CUSTOMER’S AND EPAY ACCOUNTS WERE DEBITED AND CREDITED CORRECTLY.
DETAIL OF TRANSACTIONS ARE AS FOLLOWS:
DATE : 24/11/2019
TIME : 14:14
TRANSACTION REFERENCE NO.: 201911240006372399
AMOUNT : RM20
History
#1
Updated by Zahir Abd Latif almost 5 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Hafiz, Dec 3, 2019 03:14 PM:-
Data missing at table ib_transaction_history due to IB unable execute select sql(SMS) as bvmc is unstable.
Suggestion to minimize data loss
Our suggestion to move insert ib transaction history before sms function and prevent error to stop other following methods .
if accepted we will develop and deliver the patches
log
14:14:30,212 ERROR [STDERR] my.com.kfh.error.exception.IBServiceException:
14:14:30,214 ERROR [STDERR] at my.com.kfh.error.handler.IBErrorHandler.createServiceException(IBErrorHandler.java:164)
14:14:30,214 ERROR [STDERR] at my.com.kfh.enterprise.services.GenericBVDataServicesImpl.getDataByBoundQuery(GenericBVDataServicesImpl.java:183)
14:14:30,214 ERROR [STDERR] at my.com.kfh.sms.services.SMSServices.isSMSLogged(SMSServices.java:941)
14:14:30,214 ERROR [STDERR] at my.com.kfh.enterprise.services.ib105_billpayment.IBPaymentResultsServices.executeServices(IBPaymentResultsServices.java:878)
14:14:30,215 ERROR [STDERR] at my.com.kfh.controller.actions.ib105_billpayment.IBPaymentResultsAction.execute(IBPaymentResultsAction.java:124)
14:14:30,215 ERROR [STDERR] at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
14:14:30,215 ERROR [STDERR] at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
14:14:30,215 ERROR [STDERR] at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
14:14:30,216 ERROR [STDERR] at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
14:14:30,216 ERROR [STDERR] at my.com.kfh.web.utils.IBActionServlet.doPost(IBActionServlet.java:81)
14:14:30,216 ERROR [STDERR] at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
14:14:30,216 ERROR [STDERR] at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
14:14:30,216 ERROR [STDERR] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
14:14:30,217 ERROR [STDERR] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
14:14:30,217 ERROR [STDERR] at my.com.kfh.web.utils.SetSessionTimeout.doFilter(SetSessionTimeout.java:86)
14:14:30,217 ERROR [STDERR] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
14:14:30,217 ERROR [STDERR] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
14:14:30,217 ERROR [STDERR] at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
14:14:30,218 ERROR [STDERR] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
14:14:30,218 ERROR [STDERR] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
14:14:30,218 ERROR [STDERR] at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
14:14:30,218 ERROR [STDERR] at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
14:14:30,218 ERROR [STDERR] at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:175)
14:14:30,219 ERROR [STDERR] at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:74)
14:14:30,219 ERROR [STDERR] at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
14:14:30,219 ERROR [STDERR] at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
14:14:30,219 ERROR [STDERR] at org.jboss.web.tomcat.tc5.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:156)
14:14:30,219 ERROR [STDERR] at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
14:14:30,220 ERROR [STDERR] at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
14:14:30,220 ERROR [STDERR] at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)
14:14:30,220 ERROR [STDERR] at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)
14:14:30,220 ERROR [STDERR] at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:767)
14:14:30,220 ERROR [STDERR] at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:697)
14:14:30,221 ERROR [STDERR] at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:889)
14:14:30,221 ERROR [STDERR] at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
14:14:30,221 ERROR [STDERR] at java.lang.Thread.run(Thread.java:595)
#2
Updated by Zahir Abd Latif over 4 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.