Activity

From October 28, 2019 to November 26, 2019

15:07 Support #10465 (Closed - End of life cycle): [SCP ID :##5188##] : Deskmate Update : Staff movement: Hi,
Kindly attend below request:
Kindly update the staff directory according to staff movement as attach: Zahir Abd Latif
10:16 Support #10464 (Closed - End of life cycle): [SCP ID :##5186##] : Missing record in ePay recon fi...: Hi,
Kindly attend below request:
CELCOM PREPAID TOP UP VIA KFH ONLINE NOT CAPTURE INTO EPAY RECON FILE IN BVMC. C... Zahir Abd Latif

17:34 Support #10446 (Closed - End of life cycle): [SCP ID :##5182##] : Unable to reset security answe...: Hi,
Kindly attend below request:
CUSTOMER UNABLE TO RESET SECURITY ANSWERS.
AFTER CLICK NEXT THE PAGE IS LOADIN... Zahir Abd Latif

15:09 Support #10419 (Closed - End of life cycle): [SCP ID :##5175##] : EMRAIL SDN BHD IBG: Issue closed in SCP. Zahir Abd Latif
15:09 Support #10397 (Closed - End of life cycle): [SCP ID :##5161##] : Cash Management Solution Unable...: Issue closed in SCP. Zahir Abd Latif
15:08 Support #10342 (Closed - End of life cycle): [SCP ID :##5141##] : Fraud threshold: Issue closed in SCP. Zahir Abd Latif
15:08 Support #10402 (Closed - End of life cycle): [SCP ID :##5164##] : HARMONY EXCELLENCE HOLIDAYS SDN...: Issue closed in SCP. Zahir Abd Latif
15:07 Support #10396 (Closed - End of life cycle): [SCP ID :##5160##] : SMS TAC / Notification: Issue closed in SCP. Zahir Abd Latif

11:27 Support #10419 (Pending Customer Feedback): [SCP ID :##5175##] : EMRAIL SDN BHD IBG: Kah Yan, Nov 8, 2019 05:10 PM:-... Zahir Abd Latif
11:20 Support #10397 (Pending Customer Feedback): [SCP ID :##5161##] : Cash Management Solution Unable ...: Hafiz, Nov 6, 2019 09:43 AM:-... Zahir Abd Latif
11:13 Support #10342 (Pending Customer Feedback): [SCP ID :##5141##] : Fraud threshold: Nadhirah, Nov 5, 2019 11:48 AM:-... Zahir Abd Latif
11:10 Support #10342 (Development / Work In Progress): [SCP ID :##5141##] : Fraud threshold: Zahir Abd Latif
11:09 Support #10402 (Pending Customer Feedback): [SCP ID :##5164##] : HARMONY EXCELLENCE HOLIDAYS SDN ...: Kah Yan,Nov 5, 2019 12:14 PM:-... Zahir Abd Latif
10:56 Support #10396 (Pending Customer Feedback): [SCP ID :##5160##] : SMS TAC / Notification: Kah Yan, Nov 5, 2019 08:31 AM:-... Zahir Abd Latif
10:46 Support #10407 (Pending Customer Feedback): [SCP ID :##5166##] : Unable to approve transaction vi...: Kah Yan, Oct 31, 2019 11:06 AM:-... Zahir Abd Latif

16:54 Support #10434 (Closed - End of life cycle): [SCP ID :##5180##] : Not able to re-register Online ...: Hi,
Kindly attend below request:
Kindly assist, customer unable to re-register her online banking
User ID : ... Zahir Abd Latif
09:31 Support #10432 (Closed - End of life cycle): [SCP ID :##5179##] : Unable to view approval status: Hi,
Kindly attend below request:
Customer complaint he unable to view Approval status. When click on the Authoriz... Zahir Abd Latif

09:48 Change #10333 (Closed - End of life cycle): [SCP ID :##5140##] : EPF New Product: Issue closed in SCP. Zahir Abd Latif
09:47 Support #10411 (Closed - End of life cycle): [SCP ID :##5170##] : ATM IBG Fee RM0.10 - To zerorise: Issue closed in SCP. Zahir Abd Latif
09:46 Support #10403 (Closed - End of life cycle): [SCP ID :##5165 ##] : CIB and BIB notification not r...: Issue closed in SCP. Zahir Abd Latif

16:32 Support #10403 (Pending Customer Feedback): [SCP ID :##5165 ##] : CIB and BIB notification not re...: Kah Yan, Nov 1, 2019 10:30 AM:-... Zahir Abd Latif
16:25 Support #10411 (Pending Customer Feedback): [SCP ID :##5170##] : ATM IBG Fee RM0.10 - To zerorise: Kah Yan, Nov 6, 2019 05:03 PM:-... Zahir Abd Latif
15:16 Support #10419 (Closed - End of life cycle): [SCP ID :##5175##] : EMRAIL SDN BHD IBG: Hi,
Kindly attend below request:
Emrail Sdn Bhd perform IBG transaction on 07/11/2019 1st approver manage to appr... Zahir Abd Latif
11:33 Support #10410 (Closed - End of life cycle): [SCP ID :##5169##] : Deskmate Update : End of employ...: Issue closed in SCP. Zahir Abd Latif
11:33 Support #10412 (Closed - End of life cycle): [SCP ID :##5171##] : Deskmate Update : End of emplo...: Issue closed in SCP. Zahir Abd Latif

11:57 Change #10400 (Pending Customer Feedback): [SCP ID :##5163##] : EPF Contributon information to be...: Quotation send to IT on 07/11/2019. Pending their feedback. Lizahwati Basirun

15:37 Support #10410 (Pending Customer Feedback): [SCP ID :##5169##] : Deskmate Update : End of employm...: Done. Pending user to verify. Lizahwati Basirun
15:36 Support #10412 (Pending Customer Feedback): [SCP ID :##5171##] : Deskmate Update : End of employ...: Done. Pending user to verify. Lizahwati Basirun
14:37 Support #10412 (Closed - End of life cycle): [SCP ID :##5171##] : Deskmate Update : End of emplo...: Hi,
Kindly attend below request:
Kindly remove the following staff from deskmate staff directory:
No.
Staff... Zahir Abd Latif
14:32 Support #10411 (Closed - End of life cycle): [SCP ID :##5170##] : ATM IBG Fee RM0.10 - To zerorise: Hi,
Kindly attend below request:
Request to zerorise the ATM IBG fee of RM0.10 currently configured at File Prope... Zahir Abd Latif

16:34 Support #10410 (Closed - End of life cycle): [SCP ID :##5169##] : Deskmate Update : End of employ...: Hi,
Kindly attend below request:
Kindly remove the following staff from deskmate staff directory:
No.
Staff... Zahir Abd Latif
09:50 Support #10363 (Closed - End of life cycle): [SCP ID :##5148##] : TNB Jompay Biller Code: Issue closed in SCP. Zahir Abd Latif

18:03 Support #10409 (Closed - End of life cycle): [SCP ID :##5168##] : Unable to approve transaction v...: Hi,
Kindly attend below request:
Details of the customer are as follows:

Company
:... Zahir Abd Latif

09:28 Support #10407 (Closed - End of life cycle): [SCP ID :##5166##] : Unable to approve transaction v...: Hi,
Kindly attend below request:
Details of the customer are as follows:
User ID : azu... Zahir Abd Latif

10:27 Support #10363 (Pending Customer Feedback): [SCP ID :##5148##] : TNB Jompay Biller Code: Hafiz, Oct 25, 2019 04:58 PM:-
The patch, migration plan and Test Result can find in below path:
\\10.20.8.35\ ... Zahir Abd Latif
10:26 Support #10363 (Development / Work In Progress): [SCP ID :##5148##] : TNB Jompay Biller Code: Zahir Abd Latif
09:45 Support #10403 (Closed - End of life cycle): [SCP ID :##5165 ##] : CIB and BIB notification not r...: Hi Kahyan,
Kindly assist below request.... Nurul Akmal

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