Support #10665

[SCP ID :##5267##] : CAS - Reset Password

Added by Nurul Akmal over 4 years ago. Updated over 4 years ago.

Status:Work Completed-End life cycleStart date:February 27, 2020
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi Chee Onn,
Kindly attend below request.

Please assist to check on issue where  clients not able to receive SMS from CAS.  
Kindly advise.  Please refer to email attached.

Thank you.

RE CAS - Reset Password.msg (110 KB) Nurul Akmal, February 27, 2020 12:12

History

#1 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn over 4 years ago

  • Status changed from New - Begin Life Cycle to Work Completed-End life cycle
  • Assignee changed from Ngoh Chee Onn to Zahir Abd Latif
  • % Done changed from 0 to 100

Hi Zahir,

Please refer below for the root cause and resolution. Fixed package had been deploy to production on 13/3/2020, you may close this case.

Root Cause:
- Database sqlserver upgrade to new version.

Resolution:
- Update sqljdbc.jar to version 8.2 together with rcas application upgrade to jdk 1.8. Server TLS version change from 1.0 to 1.2.

Thank you

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