Activity
From February 17, 2020 to March 17, 2020
March 17, 2020
- 16:19 Support #10695 (Closed - End of life cycle): [SCP ID :##5281##] : Unable to perform user linking ...
- Issue closed in SCP.
- 09:43 Support #10665 (Work Completed-End life cycle): [SCP ID :##5267##] : CAS - Reset Password
- Hi Zahir,
Please refer below for the root cause and resolution. Fixed package had been deploy to production on 13/... - 09:38 Support #10695: [SCP ID :##5281##] : Unable to perform user linking to MBI DR
- Hi Zahir,
There was SSL issue in RCAS BII DR server and server issue not part of our support. You may closed this ...
March 16, 2020
- 09:25 Support #10695 (Pending Customer Feedback): [SCP ID :##5281##] : Unable to perform user linking t...
- Connection to WS Url https://192.168.18.40/rcasws/services/CASServices?wsdl (DR) will hit the SSL padding issue and t...
- 09:16 Support #10695 (Closed - End of life cycle): [SCP ID :##5281##] : Unable to perform user linking ...
- Hi,
Kindly attend below request:
Please assist to check. We are not able to switch to MBI portal.
Upass.cfg alr...
February 27, 2020
- 12:12 Support #10665 (Work Completed-End life cycle): [SCP ID :##5267##] : CAS - Reset Password
- Hi Chee Onn,
Kindly attend below request....
February 21, 2020
- 16:31 Support #10585 (Closed - End of life cycle): [SCP ID :##5228##] : User Linking from Malaysia to I...
- Issue closed in SCP.
February 20, 2020
- 12:10 Support #10642 (Work Completed-End life cycle): [SCP ID :##5256##] : RCMS - Unable to approve in...
- From the log issue is caused by SMS batch jon unable to send SMS.
Below is a snapshot from the log, It complain tha...
February 17, 2020
- 17:20 Support #10642 (Work Completed-End life cycle): [SCP ID :##5256##] : RCMS - Unable to approve in...
- Hi,
Kindly attend below request.
Please assist to check on this issue.
Authorizer unable to approve request with... - 11:44 Support #10585 (Pending Customer Feedback): [SCP ID :##5228##] : User Linking from Malaysia to In...
- From the log we able to find we actually sent response. Please refer to below
[1/14/20 14:28:33:679 MYT] 0000067e ... - 09:36 Support #10585: [SCP ID :##5228##] : User Linking from Malaysia to Indonesia fail
- Dear Stephanie,
Kindly assist to update the current status or any finding/progress on this issue.
Thanks.
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