Support #10695

[SCP ID :##5281##] : Unable to perform user linking to MBI DR

Added by Zahir Abd Latif over 4 years ago. Updated over 4 years ago.

Status:Closed - End of life cycleStart date:March 16, 2020
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Please assist to check. We are not able to switch to MBI portal.
Upass.cfg already point to MBI DR IP.

History

#1 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn over 4 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • % Done changed from 0 to 90

Connection to WS Url https://192.168.18.40/rcasws/services/CASServices?wsdl (DR) will hit the SSL padding issue and there is no connection issue for the URL https://192.168.17.110/rcasws/services/CASServices?wsdl (Not DR).
Maybank to check the SSL settings or configuration in the DR server.

#2 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn over 4 years ago

  • Assignee changed from Ngoh Chee Onn to Zahir Abd Latif

Hi Zahir,

There was SSL issue in RCAS BII DR server and server issue not part of our support. You may closed this case.

Thank you

#3 Updated by Zahir Abd Latif over 4 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 90 to 100

Issue closed in SCP.

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