Support #10700
[SCP ID :##5283##] : CMS | Bulk Payment Pending Approval issue | COSHARE HOLDINGS BERHAD
| Status: | Closed - End of life cycle | Start date: | March 16, 2020 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Received enquiry from customer in regards to Bulk Payment Transfer transaction via CMS.
The transaction has been approved by the Approver but the still pending approval in their record.
Please check and revert. Customer need to make payment urgently.
Kindly assist. Info as follows:
Company
: COSHARE HOLDINGS BERHAD
User
: NOR AZIAN BT MUSTAFA @ MOHIDIN
User I.D
: CHB9999
Account No.
: 011141000624
Transaction Date
: 16/03/2020 @ 12:28pm
All the related logs already placed at below dir:
\\10.20.8.35\Internet Banking\IB_Issues_and_Logs\16032020_1
History
#1
Updated by Zahir Abd Latif over 4 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Kar Chun Siew to Zahir Abd Latif
- % Done changed from 0 to 100
Kah Yan, Mar 16, 2020 06:30 PM:-
As per provided data, the second bulk is successfully approved. Below findings for the first file.
Findings:
CMS hit error when trying to insert record into database.
Log Snippet:
2020/03/16 12:41:19:672 ERROR enterprise.services.bib106_bulkpayment.IBBulkPaymentUploadResultsServices: possible nonthreadsafe access to session
Exception class : org.hibernate.action.EntityInsertAction, class method : execute, line number : 83org.hibernate.action.EntityInsertAction.execute(EntityInsertAction.java:83)
org.hibernate.engine.ActionQueue.execute(ActionQueue.java:279)
org.hibernate.engine.ActionQueue.executeActions(ActionQueue.java:263)
org.hibernate.engine.ActionQueue.executeActions(ActionQueue.java:167)
org.hibernate.event.def.AbstractFlushingEventListener.performExecutions(AbstractFlushingEventListener.java:321)
org.hibernate.event.def.DefaultFlushEventListener.onFlush(DefaultFlushEventListener.java:50)
org.hibernate.impl.SessionImpl.flush(SessionImpl.java:1027)
org.hibernate.impl.SessionImpl.managedFlush(SessionImpl.java:365)
org.hibernate.transaction.JDBCTransaction.commit(JDBCTransaction.java:137)
my.com.kfhbib.enterprise.services.bib106_bulkpayment.BulkPaymentUtil.insertBulkPaymentTable(BulkPaymentUtil.java:580)
We will provide a patch to flush the session before inserting record and update you when the patch is ready.
#2
Updated by Zahir Abd Latif over 4 years ago
Kah Yan, Mar 17, 2020 04:00 PM:-
Please find the patch at below path
\\10.20.8.35\Internet Banking\20200317_5283_Bulk_Payment_Pending
#3
Updated by Zahir Abd Latif over 4 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.