Activity
From February 16, 2020 to March 16, 2020
March 16, 2020
- 17:43 Support #10701 (Closed - End of life cycle): [SCP ID :##5284##] : Cannot open Gold Account (KFH O...
- Hi,
Kindly attend below request:
Email from customer below is referred.
Customer unable to open new KFH G... - 15:36 Support #10700 (Closed - End of life cycle): [SCP ID :##5283##] : CMS | Bulk Payment Pending App...
- Hi,
Kindly attend below request:
Received enquiry from customer in regards to Bulk Payment Transfer transaction v... - 12:26 Support #10699 (Closed - End of life cycle): [SCP ID :##5282##] : KFH Online Registered Duitnow O...
- Hi,
Kindly attend below request:
Customer unable to perform Registered Duitnow via KFH Online, Error Code 0015.
...
March 12, 2020
- 10:32 Support #10691 (Closed - End of life cycle): [SCP ID :##5279##] : Deskmate Update : End of emplo...
- Hi,
Kindly attend below request:
Kindly update the staff directory as follows:
End of Employment
No.
...
March 11, 2020
- 16:55 Support #10683 (Closed - End of life cycle): [SCP ID :##5276##] : Pending approval issue | VRAT G...
- Hi,
Kindly attend below request:
Received enquiry from customer in regards to 3rd Party Transfer transaction via ...
March 09, 2020
- 15:54 Support #10667 (Closed - End of life cycle): [SCP ID :##5268##] : CIB SI - ERROR
- Issue closed in SCP.
- 15:53 Support #10640 (Pending Customer Feedback): [SCP ID :##5253##] : Payment Clearing Account ** GL R...
- Hafiz,Feb 28, 2020 03:54 PM:-...
- 10:38 Support #10544: [SCP ID :##5210##] : Weblogic DR - telnet issue
- Checked by ABS, physical LAN port issue. Resolved by replacing a new motherboard.
March 05, 2020
- 11:37 Support #10668 (Closed - End of life cycle): Deskmate : Kfh Subsidaries report.
- Issue closed in SCP.
- 11:32 Support #10667 (Pending Customer Feedback): [SCP ID :##5268##] : CIB SI - ERROR
- Hafiz, Mar 2, 2020 01:13 PM:-...
- 10:48 Support #10530 (Closed - End of life cycle): [SCP ID :##5205##] : KFHIB04 server down
- All 4 RAM are found faulty and has been replace by ABS
- 10:47 Support #10531 (Closed - End of life cycle): [SCP ID :##5206##] : kfhib19 (IBG DR) disk amber light
- Disk replace by Park Place Technologies, and successfully rebuild disk in server.
March 03, 2020
- 13:03 Support #10668 (Pending Customer Feedback): Deskmate : Kfh Subsidaries report.
- Done. Pending user to verify.
March 02, 2020
- 17:11 Support #10668 (Closed - End of life cycle): Deskmate : Kfh Subsidaries report.
- Hi Lizahwati,
Kindly attend below request....
March 01, 2020
- 00:25 Support #10667 (Closed - End of life cycle): [SCP ID :##5268##] : CIB SI - ERROR
- Hi,
Kindly attend below request:
We encountered CIB SI for 1 transaction today (1-mar-2020).
The customer accou...
February 28, 2020
- 15:32 Support #10658 (Closed - End of life cycle): [SCP ID :##5263##] : DOA Bankwide http://deskmate.kf...
- Issue closed in SCP.
- 15:32 Support #10662 (Closed - End of life cycle): [SCP ID :##5265##] : CIB SI - Total Error: 1
- Issue closed in SCP.
- 15:30 Support #10659 (Closed - End of life cycle): [SCP ID :##5264##] : BIB SI - 25/02/2020
- Issue closed in SCP.
- 15:30 Support #10632 (Closed - End of life cycle): [SCP ID :##5249##] : CSM | Unsuccessful Bulk Payment...
- Issue closed in SCP.
February 27, 2020
- 18:11 Support #10658 (Pending Customer Feedback): [SCP ID :##5263##] : DOA Bankwide http://deskmate.kfh...
- Done update. Pending user to verify.
- 17:26 Support #10662 (Pending Customer Feedback): [SCP ID :##5265##] : CIB SI - Total Error: 1
- Hafiz, Feb 27, 2020 09:41 AM:-...
- 17:23 Support #10659 (Pending Customer Feedback): [SCP ID :##5264##] : BIB SI - 25/02/2020
- Hafiz, Feb 27, 2020 11:33 AM:-...
- 17:08 Support #10632 (Pending Customer Feedback): [SCP ID :##5249##] : CSM | Unsuccessful Bulk Payment ...
- Hafiz, Feb 11, 2020 03:38 PM:-...
February 26, 2020
- 09:16 Support #10627 (Closed - End of life cycle): [SCP ID :##5246##] : Deskmate Update : End of employ...
- Issue closed in SCP.
- 09:11 Support #10662 (Closed - End of life cycle): [SCP ID :##5265##] : CIB SI - Total Error: 1
- Hi,
Kindly attend below request:
We received email notification for CIB SI with message total error:1
Please h...
February 25, 2020
- 09:36 Support #10659 (Closed - End of life cycle): [SCP ID :##5264##] : BIB SI - 25/02/2020
- Hi,
Kindly attend below request:
We received email notification for BIB SI " Total Error: 1"
Kindly assist to ...
February 24, 2020
- 15:43 Support #10658 (Closed - End of life cycle): [SCP ID :##5263##] : DOA Bankwide http://deskmate.kf...
- Hi,
Kindly attend below request:
1. to replace the existing DOA Bankwide with the one attached
2. to change the ... - 11:30 Support #10627 (Pending Customer Feedback): [SCP ID :##5246##] : Deskmate Update : End of employm...
- Done update. Pending customer to verify.
- 11:29 Support #10584 (Work Completed-End life cycle): [SCP ID :##5227##] : Desmate update : BCP Crisis ...
- Done by Akma on Jan 2020.
- 11:27 Change #10511 (Pending Customer Feedback): [SCP ID :##5200##] : Secure Pass Management & User Mai...
- Provided the quotation to Hafidzah on Feb 3rd 2020. Pending their feedback.
February 21, 2020
- 16:34 Support #10607 (Closed - End of life cycle): [SCP ID :##5236##] : RFI - Window 4 Missing Report
- Kah Yan, Feb 18, 2020 01:34 PM:-...
- 16:30 Support #10641 (Closed - End of life cycle): [SCP ID :##5255##] : KFH Online Unsuccessful DuitNow...
- Issue closed in SCP.
- 16:30 Support #10625 (Closed - End of life cycle): [SCP ID :##5244##] : CMS Auto Logout | LAURELCAP SDN...
- Issue closed in SCP.
- 16:28 Support #10626 (Closed - End of life cycle): [SCP ID :##5245##] : CMS - Unable to login
- Issue closed in SCP.
- 16:28 Support #10621 (Closed - End of life cycle): [SCP ID :##5242##] : IBG Transaction Status - Amount...
- Issue closed in SCP.
- 16:27 Support #10546 (Closed - End of life cycle): [SCP ID :##5212##] : CMS - Duplicate Transaction at ...
- Issue closed in SCP.
February 20, 2020
- 09:57 Support #10641 (Pending Customer Feedback): [SCP ID :##5255##] : KFH Online Unsuccessful DuitNow ...
- Hafiz,Feb 14, 2020 04:43 PM:-
Finding
Found powercard return unknown error on DuitNow. Please liaise with power... - 09:55 Support #10626 (Pending Customer Feedback): [SCP ID :##5245##] : CMS - Unable to login
- Hafiz, Feb 7, 2020 05:56 PM:-
Since no data selected at table TB_AM_VASVO. That mean secure pass not fully assign
... - 09:52 Support #10625 (Pending Customer Feedback): [SCP ID :##5244##] : CMS Auto Logout | LAURELCAP SDN BHD
- Hafiz, Feb 6, 2020 09:36 PM:-...
- 09:49 Support #10621 (Pending Customer Feedback): [SCP ID :##5242##] : IBG Transaction Status - Amount ...
- Hafiz, Feb 7, 2020 03:43 PM:-
Finding
1) 10 SI transaction unsuccessful due Insufficient fund. - 09:45 Support #10546: [SCP ID :##5212##] : CMS - Duplicate Transaction at Verifier and Approver Screen
- Hafiz,Feb 14, 2020 05:34 PM:-
Patches is ready to deploy to Staging server. Please get the latest patches from bel...
February 17, 2020
- 09:38 Support #10544: [SCP ID :##5210##] : Weblogic DR - telnet issue
- Dear CF,
Kindly assist to update the current status or any finding/progress on this issue.
Thanks.
Also available in: Atom