Support #10708
[SCP ID :##5288##] : CIB SI - Total Error = 2 | 20/03/2020
| Status: | Closed - End of life cycle | Start date: | March 20, 2020 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
We received email notification mentioned Total Error : 2 for CIB SI.
Kindly assist to check
I will send the log file by email
History
#1
Updated by Yap Kah Yan over 4 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
Root Cause: Error transactions (2 IBG transactions) due to not able to connect to IBG webservice. IBG server throw out of memory error
Solution: Request user to perform transaction again for the error SI
#2
Updated by Zahir Abd Latif over 4 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.